Barton Lodge Care Home has a Review Score of 9.9 (9.936) out of 10, based on 23 reviews in the last 2 years. Over all time Barton Lodge Care Home has 66 reviews.
Review from Ian D (Son of Resident) published on 15 March 2017
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael H (Son of Resident) published on 14 March 2017
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony S (Brother of Resident) published on 28 November 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark C (Son of Resident) published on 22 November 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Annette R (Daughter of Resident) published on 4 October 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila N (Resident) published on 23 February 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.936) out of 10 for Barton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.936 for Barton Lodge Care Home is calculated as follows: ( (251 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 267 Ratings = 4.936
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barton Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jan 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2012
Amanda has been with us since March 2012. She is enthusiastic and approachable with an infectious smile and a sunny disposition! She sets a fantastic example to everyone at the home with her hands-on approach and helps make Barton Lodge the best home in the New-Forest Region.
Amanda holds qualifications in Health and Social Care and has completed her Master’s Degree equivalent, QCF Level 7 accreditation. She is also a Mental Health First Aider, as well as qualified trainer for safeguarding and a trainer in dementia. She continues to maintain her qualifications and knowledge through attendance at training courses and seminars throughout the year.
In her spare time, Amanda enjoys swimming, aqua-size and cycling. She also has a cat called Smudge – which she is allergic to!
Job Title: Activities Coordinator
Joined: 2014
Barbara joined Barton Lodge in May 2014 and has a real passion for organising fun and entertaining activities. Her experience stems from her days as a Girl Guide leader and Scout leader bringing 19 years of experience to Barton Lodge. She really is an expert in her field!
Barbara’s warm, smiling and approachable character helps her build an excellent rapport with the residents and she loves seeing those smiles after an afternoon of activities! She genuinely thrives on the pleasure she feels when she sees the difference the activities make to the lives of our residents.
In her spare time, Barbara enjoys spending quality time with her family and has two dogs that keep her busy outside of work!
Job Title: Activities Coordinator
Joined: 2018
Jenny’s first job when she left school was a Window Dresser with a well-known high street fashion retailer. Jenny then went on to achieve a City and Guilds in Floristry and run her own shop in Southbourne for five years. Jenny has N.V.Q 3 and 4 in Health and Social Care and has worked in a care home setting for more than twenty years. Activities has been a very important part of Jenny’s work.
Jenny is involved with the local Dementia Group and Café and is married with one son and three grandchildren which keep her busy. Jenny also has a Persian rescue cat named Dulcie Vita, who loves to visit the residents of Barton Lodge for cuddles.
Jenny’s hobbies include; reading, swimming, arts & crafts, aromatherapy and holistic therapies and she is just learning to knit!
Job Title: Maintenance Manager
Joined: 2017
Gavin oversees the upkeep of our Home and our wonderful grounds at Barton Lodge. He specialises in landscaping and gardening, which is evident from the beautiful open space we have here. Gavin can turn his hand to just about anything and is a great addition to the team.
In his spare time, Gavin enjoys spending time with his wife and 3 children and getting out for walks in the New Forest. He also enjoys boxing and is an avid Manchester United fan.
Job Title: Cook
Joined: 2023
Kam Wing Wong, known as Wing to everyone, moved with his family from Hong Kong to the UK three years ago, and they couldn't be happier with their decision.
Wing has been working at Barton Lodge since November 2023, and it has been a wonderful experience for him. He takes pride in cooking healthy and delicious meals for the residents and staff.
Wing has a passion for travelling, hiking, and most sports. Exploring the UK with his family is something they all cherish.
