Beacon House

Victoria Hill Road, Fleet GU51 4LQ
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9.5 27 Reviews
  • Beacon House, Fleet
Set in a beautiful Victorian house, Beacon House is a family owned and run residential home for up to 23 people. It is situated in one and a half acres of mature gardens which residents are welcome to help tend to, all year round.

Residents’ bedrooms all have a 24-hour call system, a television and telephone point, and they are encouraged to bring furniture and possessions to personalise their bedrooms. The home offers a comfortable lounge, a sitting room for relaxing, and a dining room where residents can eat delicious homemade meals. All food at the home is freshly prepared by qualified chefs and all special dietary requirements are catered for.

Beacon House offers a range of activities and outings for residents to participate in, such as bingo, indoor golf, cinema trips, and visits from outside entertainers including a pianist and Rufus the Pat Dog.

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Care Provided by Beacon House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Owner
  • Wilton Rest Homes Ltd
  • Person in charge
  • Priya Bagga (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Beacon House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,450
    • Self-Funded Residential Dementia Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Care £1,440 – £1,740
    • RESPITE Self-Funded Residential Dementia Care £1,440 – £1,740

  • Everything is included except chiropody & any extra belongings required such as clothes. Please call or email for further information.
  • (these prices are only a guideline, please contact Beacon House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • On-site parking for both residents and visitors


Beacon House Reviews (27)

Total of 27, showing 1-20
9.5

Beacon House has a Review Score of 9.5 (9.489) out of 10, based on 6 reviews in the last 2 years. Over all time Beacon House has 27 reviews.

Overall Experience

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Date Published

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Review from Kim B (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is exactly what it says, all the staff care, they go above and beyond to keep residents safe, happy and card for, nothing is too much trouble. They are superb.

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Review from Alan B (Husband of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by staff at Beacon House is very professional, compassionate and respectful.
Beacon House is small, some 23 beds, set in peaceful landscaped gardens with access for elderly mobility. The rooms are nicely decorated and the home is well maintained, heated, light and airy.
Activities
meet resident's abilities and include regular visiting entertainment. Residents and families are made to feel special when Christmas and birthdays are celebrated.
Mila, a therapy dog, is a regular visitor and much loved.
I am extremely grateful to management, carers and support staff for their patience, kindness and affection which my wife received during her 6 years residency. Beacon House is a home from home.

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Review from N T (Brother of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved to Beacon House in 2018 having previously lived in two local residential care homes. It was certainly a case of third-time lucky. He lived there for six years until his very sad death in July 2024. Beacon House is a lovely building set in attractive grounds providing a comfortable,
peaceful and safe environment. It is extremely well managed with caring staff. The care that the staff gave him was outstanding. I am so appreciative of the commitment and dedication shown to him by all staff. The challenges that he may have presented were met by the carers who were patient, professional and effective, and always showed such warmth. A family atmosphere exists at Beacon House which provides a real home to residents; my brother came to love his room and home at Beacon House. I am so grateful and pleased that he spent his last six years there. I cannot thank all the staff enough for their care and for looking after him so wonderfully well. I would highly recommend Beacon House.

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Review from Bernard B (Husband of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at the care home, I am always impressed with the reception and very pleased with the care and attention shown to my wife and all the residents there. They always keep me updated with the progress of my wife and any problems ensuing, my wife is happy and getting used to the changes. I am very
happy with the placement. And love the home and staff.

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Review from A B (Husband of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When looking for a safe and restful residential care home for my wife, who suffers from dementia, I knew from my first visit that Beacon House was the one! Set in beautiful gardens, this small privately owned residential home is managed by an individual that I cannot speak too highly of. She is kind,
caring and supportive, which permeates through to her team of carers and auxiliary workers. Residents and family alike are treated with love, care and dignity, nothing is too much for the staff. It is immensely reassuring to observe their ongoing investments in the business, to staff, buildings and amenities. I would highly recommend Beacon House to anyone looking for a caring home for their loved one.

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Review from Annie S (Goddaughter of Resident) published on 1 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review covers all the years my godmother has stayed at Beacon House. All the staff have been fantastic, very caring, kind, considerate and compassionate. My godmother who is nearly 102 is very, very happy here.

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Review from E R (Granddaughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan was with Beacon House for eight months and up until the end of that time they were fabulous from start to finish. The food looks amazing and from what my Nan says tastes amazing too and it’s all fresh. The security is second to none and my Nan in her final days was so happy and looked after.

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Review from J O (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home's clean and warm. Staff are friendly and welcoming with all Covid protections covered. My mother's happy and well cared for; she enjoys her meals and can eat in her room if she wants. Entertainment events are now on with a good mix and a residents group with ideas and feedback given in a newsletter.
The grounds are well cared for, a nice area for walking and sitting, and residents help plant tubs and baskets.

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Review from K M (Son of Resident) published on 6 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have little to add to my review from the third of September 2020 and can only say that the manager and all the staff at Beacon House continues to provide the same level of outstanding care to my mother, who is now 102-years old. In spite of all the challenges thrown up by the Covid-19 pandemic over
the last 2-years. They are to be commended, not only on keeping everyone safe, but also on how they have managed to look after my mother in the same caring way as they did before the outbreak, week in and week out. We cannot thank the staff enough!

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Review from Janie T (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Beacon House in October 2020 from another care home. Mum settled in very quickly and despite restrictions imposed on visiting during the pandemic on the occasions when I have been able to visit I have seen that she is relaxed and content. Despite being diagnosed with dementia her mental
health and well being appear to have improved since the move. I have been advised that she is sleeping very well and loves the food. Staff attending her during my visits always appear to treat her with affection which she reciprocates. Hard to comment on the following options as I have never been inside because of Covid-19 restrictions so based on limited observation and conversations with staff.

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Review from R S (Son of Resident) published on 23 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beacon House has been extremely helpful and supportive since my mother moved into full-time care. All her needs are addressed and the support from staff is excellent. Safety of the residents in these times is paramount.

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Review from C E (Daughter of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home from home! Staff are excellent and always very friendly. Food is the traditional, warming, comfort food that the residents are familiar with. During lockdown, we were updated weekly on how our mother was doing and visiting since early July has been very well organised. The welfare of the resident
is their main priority at all times.

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Review from C S (Relative of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an outstanding home where great efforts are made to accommodate the wishes and comfort of our relation living there. We admire the commitment of the staff, the level of personal attention and the highly effective response from a very early date to the Covid threat.

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Review from C E (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Beacon House for 18 months, and she loves it. The staff are very friendly and helpful. The events held at the home are family-related and everyone is invited. Trips are arranged out to various places. The home is clean and kept in good order. The residents live as one big family, and
all seem very happy.

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Review from Elaine (Daughter of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has resided in Beacon House for the last eighteen months, from day one he loved it there. He was looked after so well and all his needs were met. Staff are so friendly and caring all went above and beyond in there duties. Dad sadly passed away recently and we can not thank the staff for making
his last eighteen months so enjoyable for him.

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Review from P L (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beacon House is a care home for the elderly and those with dementia. It is situated on the edge of Fleet in Hampshire in lovely garden surroundings. At the front is a spacious garden for the residents to use with seating and trees for shade in the summer months. It is always hard to make the decision
with a loved one or for a loved one that residential care is the next best option. However, our Mother was welcomed and has been cared for very well. The staff are friendly and always ready to talk and discuss the best care needs for a resident. The rooms are of a generous size and although they are not all en-suite a bathroom is nearby. I would not hesitate to recommend Beacon House. Give them a call for yourself.

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Review from T R (Nephew of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt has been at Beacon House for two years. She is well looked after by the staff and the Manager is first class and will always respond to any problem I may have mentioned. The home is very welcoming and pleasant.

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Review from Susan S (Great-Niece of Resident) published on 17 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great Aunt has been a resident at Beacon House for 4 years. I feel extremely lucky to have found such an amazing place for her to live.
The staff are all caring and friendly but professional and respectful and always have her needs at the forefront of everything they do. They go out of their
way to make sure the home feels like my Aunties home.
Although my Aunty is too frail to participate any longer, there is regular entertainment and trips, and the house has lovely grounds to sit and get fresh air.

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Review from Phil S (Great-Nephew of Resident) published on 17 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care that my great aunty receives. Staff are very friendly and caring and clearly enjoy the work they are doing.

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Review from E O (Husband of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment, particularly in relation to dementia/Alzheimer's patients like my wife. The facility is most notable for its extraordinary and extraordinarily compassionate staff at every level.

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Current Review Score: 9.5 (9.489)

Overview of Review Score

The Review Score of 9.5 (9.489) out of 10 for Beacon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Beacon House is calculated as follows: ( (65 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Beacon House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Beacon House

What types of Care is Beacon House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beacon House provide?

Day Care, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Beacon House have?

There are 23 Single Rooms.

What are the Facilities & Services at Beacon House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Beacon House to the centre of Fleet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.