Beacon House

Victoria Hill Road, Fleet GU51 4LQ
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9.5 27 Reviews
  • Beacon House, Fleet
Set in a beautiful Victorian house, Beacon House is a family owned and run residential home for up to 23 people. It is situated in one and a half acres of mature gardens which residents are welcome to help tend to, all year round.

Residents’ bedrooms all have a 24-hour call system, a television and telephone point, and they are encouraged to bring furniture and possessions to personalise their bedrooms. The home offers a comfortable lounge, a sitting room for relaxing, and a dining room where residents can eat delicious homemade meals. All food at the home is freshly prepared by qualified chefs and all special dietary requirements are catered for.

Beacon House offers a range of activities and outings for residents to participate in, such as bingo, indoor golf, cinema trips, and visits from outside entertainers including a pianist and Rufus the Pat Dog.

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Care Provided by Beacon House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Owner
  • Wilton Rest Homes Ltd
  • Person in charge
  • Priya Bagga (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Beacon House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,450
    • Self-Funded Residential Dementia Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Care £1,440 – £1,740
    • RESPITE Self-Funded Residential Dementia Care £1,440 – £1,740

  • Everything is included except chiropody & any extra belongings required such as clothes. Please call or email for further information.
  • (these prices are only a guideline, please contact Beacon House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • On-site parking for both residents and visitors


Beacon House Reviews (27)

Total of 27, showing 21-27
9.5

Beacon House has a Review Score of 9.5 (9.489) out of 10, based on 6 reviews in the last 2 years. Over all time Beacon House has 27 reviews.

Overall Experience

  • 22
  • 5
  • 0
  • 0
  • 0

Date Published

27
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21

Review from K M (Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are quite splendid and look after everyone with great kindness. I fully appreciate the care that they give to us all.

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Review from Irene L (Sister of Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beacon House is an excellent home for my sister and they provide excellent all-round care for her. My sister is very happy with all the staff. It has been her home for four years.

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Review from D E (Niece of Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every encounter I have had with the staff at Beacon House has been positive. They are kind, helpful and very respectful. My relative is very happy at this home.

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Review from M C (Husband of Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Beacon House now for 5 weeks. The manager and all the staff have been very welcoming and extremely helpful. We could not thank them enough. My wife has settled in so well and quickly and is very happy and cheerful now. Many thanks to all again.

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Review from A D (Daughter of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has spent nearly 3 years at Beacon House and we can't fault the care and attention she receives.
Thye put on excellent events to include family.
The setting of the home is lovely.

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Review from Julie D (Daughter of Resident) published on 3 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very down and depressed when moving to Beacon House after just losing his wife to a terminal illness. The team at Beacon are superb, kind, attentive and caring. In such a short amount of time, my father is now happy, laughing again and gaining weight! I cannot recommend Beacon highly enough.
If you want absolute reassurance that your family member is going to be cared for and looked after as you would have done then this has to be the right place for them.

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Review from Diane L (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Beacon House in January 2016 and he has had lovely and sensitive care throughout. We chose Beacon House because it is homely and residents are well known and treated as individuals. Extra effort is placed upon activities and regular outings. Music and animal visits all feature. My
father had a great 90th birthday party last year and all key festivals are wonderfully celebrated. Dad has been poorly recently and every effort has been made to make him comfortable. Today he laughed and was his cheeky self again. Thank you, Beacon House.

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Current Review Score: 9.5 (9.489)

Overview of Review Score

The Review Score of 9.5 (9.489) out of 10 for Beacon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Beacon House is calculated as follows: ( (65 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Beacon House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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