If deemed eligible for FNC contributions this amount can be deducted from the weekly room rates.
Beechwood House Nursing Home has a Review Score of 9.8 (9.822) out of 10, based on 9 reviews in the last 2 years. Over all time Beechwood House Nursing Home has 46 reviews.
Review from Debby S (Wife of Resident) published on 26 June 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for your wonderful review. Your husband was such a lovely man and it was so nice to have you and the rest of the family in for visits. So many other residents looked forward to you all coming in as well, we were extremely lucky that it was our home that had the opportunity to meet you all.
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Review from Jane C (Daughter of Resident) published on 18 June 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for such a wonderful review. It was a pleasure to have been able to care for your father, I know it was a difficult time for you all as a family. Our staff work very hard to ensure everyone is treated with kindness and respect, from the resident to the relatives. I am delighted that we were able to support you as a family at such an important time.
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Review from S B (Stepdaughter of Resident) published on 31 May 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for such a lovely review. We are so pleased he chose to reside in our home and it has been an absolute pleasure to get to know you both. We look forward to ticking some things off his bucket list with him.
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Review from I L (Granddaughter of Resident) published on 29 May 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for your kind words. The staff work extremely hard and positive feedback does mean a lot to us! It was an absolute pleasure to care for your grandmother and she will be truly missed.
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Review from Pete F (Son of Resident) published on 13 February 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for such a wonderful review. It is an absolute pleasure to care for your parents and see them continuing to enjoy life by each other's side. We strive to create that home-from-home atmosphere so I'm pleased to know that we are succeeding. I will pass on your kind words to the staff. We look forward to continuing to support you all, in whatever way we can.
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Review from Zoe W (Daughter of Resident) published on 24 January 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for your kind words of praise. Our staff work extremely hard to support both the residents and their families and positive feedback is always appreciated. It was an absolute privilege to have been chosen as the place of care for your dad. I will pass on your wonderful review to the team.
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Review from Alison S (Daughter of Resident) published on 8 January 2024
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for your wonderful review. It is so rewarding for the staff to get this kind of feedback. It was an absolute pleasure to care for your dad and see his character shine through with his humour and dinner speeches. It was lovely to get to know you all as a family and we hope to see you again soon.
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Review from C L (Wife of Resident) published on 12 July 2023
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for your review, your feedback is very important to us. I will share this with the staff and hopefully, we can improve response times for all visitors. It is our absolute pleasure to care for your husband and get to know you and the family.
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Review from Nicky E (Daughter of Resident) published on 12 June 2023
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Reply from Hayley Kramm, Deputy Manager at Beechwood House Nursing Home
Thank you so much for such a positive review. It was a privilege to support your father during his time of need. If you ever need anything in the future, please do not hesitate to ask. We offer support to both residents and their loved ones.
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Review from Margaret E (Wife of Resident) published on 1 February 2023
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you so much for this wonderful review. It is an absolute pleasure to care for your husband and to see him enjoying time once again with you and the many many children/grandchildren you have is a rewarding feeling.
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Review from Lynn B (Daughter-in-law of Resident) published on 20 September 2022
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Review from Karen D (Daughter of Resident) published on 16 March 2022
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Reply from Verity Woolmer, Administrator at Beechwood House Nursing Home
Thank you for such a lovely review about Beechwood House and our team, it was a real pleasure to look after your mum if only for a short while. She will be greatly missed.
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Review from R K (Wife of Resident) published on 25 February 2022
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Reply from Verity Woolmer, Administrator at Beechwood House Nursing Home
Thank you for your review, your feedback is very important to us. We are sorry that you have not been able to visit your loved one as often as you would have liked due to the Covid outbreak, I know this has been very hard on relatives and also a very hard decision for us as a home, but things are looking up and we will hopefully be open to all by next week. We will look forward to seeing you!
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Review from P J (Wife of Resident) published on 25 February 2022
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you for your lovely review of Beechwood House and our team, your feedback is very important to us.
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Review from Richard B (Husband of Resident) published on 1 February 2022
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Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home
Thank you for your kind words. Our staff always strive to provide a high standard of care, especially through these difficult times. It has been an absolute pleasure to care for your wife, and building a relationship with yourself and your family. Your feedback always means a lot to us. Thank you again, Beechwood.
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Review from D T (Wife of Resident) published on 13 November 2020
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Reply from victoria dunn, Deputy Manager at Beechwood House Nursing Home
Thank you for taking the time to write such a lovely review of Beechwood and its team. Ensuring family members are supported during the transition into the home is of the upmost importance to us here at Beechwood House. We as a team will always be there to support and reassure you, knowing your mind is at rest is so wonderful to hear.
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Review from M S (Friend of Resident) published on 13 November 2020
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Reply from victoria dunn, Deputy Manager at Beechwood House Nursing Home
Thank you for taking the time to write such a lovely review about Beechwood House and its team, it is a pleasure to welcome you into our home. Here at Beechwood, we pride ourselves on offering a warm welcome to family and friends. We are so pleased to hear you have such enjoyable visits and we look forward to welcoming you back soon.
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Review from Janette W (Daughter of Resident) published on 26 August 2020
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Review from Marie P (Power of Attorney of Resident) published on 17 July 2020
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Review from L G (Daughter-in-law of Resident) published on 12 March 2020
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The Review Score of 9.8 (9.822) out of 10 for Beechwood House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.922 for Beechwood House Nursing Home is calculated as follows: ( (94 Excellents x 5) + (8 Goods x 4) ) ÷ 102 Ratings = 4.922
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Beechwood House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Oct 2018
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Job Title: Registered Manager
Joined: 2021
Hayley McGuinness is a Registered Nurse and Qualified in 2012. Hayley worked as a healthcare assistant at QA Hospital in their endocrine and complex health ward before leaving to complete her nurse training at Southampton University. She qualified in 2012 and worked in a nursing home in Fareham for a short period of time before moving across to rejoin the NHS as an offender health nurse, based within Winchester Prison.
Hayley worked in this fast-paced and challenging environment for 3 years alongside ad-hoc shifts for the police within their custody suites, as a forensic nurse practitioner. In 2016 she decided to return to the nursing home environment and has worked her way up from senior nurse to clinical lead to deputy manager. She joined the team at Beechwood House in January 2021 as their new home manager and brought with her a variety of transferable skills, along with a passion for person-centred care and a proactive leadership style.
Job Title: Administrator
Joined: 2013
Michaela has worked at beechwood house for 11 years in many different job roles. She initially worked as a Night Care Assistant and studied to gain her NVQ 2 before progressing up the ladder to a senior role. She completed her NVQ 3 course and soon became a great leader and role model to ensure the residents night care needs were met to a high standard.
Michaela now works as the Administrator. She has worked in this role since the summer of 2022. Her deeper understanding of the residents care needs and the demands of the job made her the ideal applicant for this internal job move. She uses her knowledge to underpin her administrative tasks and her pre-existing relationships between both residents and their relatives can continue to develop.