Beechwood House Nursing Home

Woodberry Lane, Rowland's Castle PO9 6DP
Submit a Review
9.8 46 Reviews
  • Beechwood House Nursing Home, Rowland's Castle
Beechwood House is a pleasant and refurbished nursing home conveniently situated in the village of Rowlands Castle. The service takes pride in giving a standard of care second to none, ensuring that growing old is a dignified experience.

Beechwood House carers work hard to ensure that residents and their families are comfortable in every sense. Dignity and respect are key to the service's philosophy.

The team are happy to discuss the costs of round-the-clock professional nursing care, looking to implement costs that are transparent and allow service users to assess their on-going care costs.

Care Provided by Beechwood House Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Hayley McGuinness (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (25)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Beechwood House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,725
    • Self-Funded Residential Dementia Care from £1,725
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,725
    • RESPITE Self-Funded Residential Care from £1,725
    • RESPITE Self-Funded Residential Dementia Care from £1,725
    • RESPITE Self-Funded Nursing Care from £1,725
    • RESPITE Self-Funded Nursing Dementia Care from £1,725
  • If deemed eligible for FNC contributions this amount can be deducted from the weekly room rates.


  • (these prices are only a guideline, please contact Beechwood House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Beechwood House Nursing Home Reviews (46)

Total of 46, showing 1-20
9.8

Beechwood House Nursing Home has a Review Score of 9.8 (9.822) out of 10, based on 9 reviews in the last 2 years. Over all time Beechwood House Nursing Home has 46 reviews.

Overall Experience

  • 40
  • 6
  • 0
  • 0
  • 0

Date Published

46
0
4
9
37
Overall Experience  Overall Experience 5.0 out of 5

The staff could not have been more helpful or caring, they are all dedicated to the comfort and best quality care for all their patients. My experience from my husband's admission to his death could not have been made any easier. They are very friendly and always ready to explain or assist at every
opportunity. I would recommend Beechwood House Nursing Home to anyone who needed a positive experience of a nursing home.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for your wonderful review. Your husband was such a lovely man and it was so nice to have you and the rest of the family in for visits. So many other residents looked forward to you all coming in as well, we were extremely lucky that it was our home that had the opportunity to meet you all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot praise or recommend all of the staff at Beechwood House enough. My dad came to Beechwood in January 2024 for end-of-life care after being in hospital for 3 months. Sadly he died after only 2 weeks of being in their care however, we wish he had spent longer as the care and attention
he received was amazing. This home is run superbly, all the staff are polite yet genuinely caring not only to their residents but to families as well. My mum was supported during his last weeks by the staff and was not left out of any decision that was made concerning his care and was made to feel welcome as we all were even during busy times. He was kept so clean and dressed appropriately- unlike the busy hospital he left where all he wore was a gown despite us changing him to his own pajamas! The food was exceptional which was available to us as well during our visits.
Beechwood House cares with all of the NHS values at the forefront of all they do.
Thank you.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for such a wonderful review. It was a pleasure to have been able to care for your father, I know it was a difficult time for you all as a family. Our staff work very hard to ensure everyone is treated with kindness and respect, from the resident to the relatives. I am delighted that we were able to support you as a family at such an important time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My stepfather has been in Beechwood since November 2023, the level of care has been outstanding. All staff work hard to ensure all needs are met. The home is spotlessly clean, food is excellent and varied. Entertainment is good, always something going on to keep the residents entertained. Laundry service
is good. All staff are warm and welcoming every time I visit, anytime, day or night

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for such a lovely review. We are so pleased he chose to reside in our home and it has been an absolute pleasure to get to know you both. We look forward to ticking some things off his bucket list with him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the staff at Beechwood. They looked after my grandmother for the last 4 months of her life and all the staff were kind, considerate, helpful, and absolute stars. Thank you for everything you did - it was very much appreciated.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for your kind words. The staff work extremely hard and positive feedback does mean a lot to us! It was an absolute pleasure to care for your grandmother and she will be truly missed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are very happy at Beechwood House, Mum has been a resident for several months and Dad has arrived more recently. They were both made to feel welcome from the moment they arrived and settled in very quickly. The care they receive has never been short of exceptional. All of the staff
are always so cheerful, considerate and caring; there is a real family vibe that makes it feel very homely. As visitors, we are greeted warmly at any time of day and we're kept up to date on Mum and Dads wellbeing. We always leave the home in good spirits, reassured that their individual needs are being well catered for.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for such a wonderful review. It is an absolute pleasure to care for your parents and see them continuing to enjoy life by each other's side. We strive to create that home-from-home atmosphere so I'm pleased to know that we are succeeding. I will pass on your kind words to the staff. We look forward to continuing to support you all, in whatever way we can.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

There are no words to describe how thankful and grateful myself and my brother are to you all for the love, care, kindness, and respect that was shown to our dad. Our dad was only with you for a short while before he passed, but he was so very well cared for. Everyone at Beechwood House are truly amazing!
Filled with love, kindness, respect and amazing care. Nothing is too much trouble, everyone goes above and beyond. We will never forget what you did for our dad and can never thank you enough!

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for your kind words of praise. Our staff work extremely hard to support both the residents and their families and positive feedback is always appreciated. It was an absolute privilege to have been chosen as the place of care for your dad. I will pass on your wonderful review to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last 5 months of his life at Beechwood House and we couldn't have wished for a better place for him to spend those months.
Coming out of hospital very poorly and disorientated, it didn't take him too long to settle in and improve as much as his condition would allow and this was down
to the care and attention of the wonderful staff and the great cooking from the kitchen staff!
He built up a real rapport with many of the staff and had such lovely banter with them and genuinely seemed very happy there.
There is a real family feel and you are made to feel welcome at whatever time of day you go in!
My dad was listened to by all members of staff who would carry out his wishes but were very mindful of his safety as they were of all their residents.
The dignity that he was treated with at the end of his life was overwhelming and we can't express how grateful we are for that and the support they gave the family.
I would 100% recommend the team at this nursing home 5*.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for your wonderful review. It is so rewarding for the staff to get this kind of feedback. It was an absolute pleasure to care for your dad and see his character shine through with his humour and dinner speeches. It was lovely to get to know you all as a family and we hope to see you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to my partner. He seems happy enough here. My only gripe is that sometimes it takes forever to answer the door! I understand people are busy though.
The staff are friendly, residents seem happy most of the time.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for your review, your feedback is very important to us. I will share this with the staff and hopefully, we can improve response times for all visitors. It is our absolute pleasure to care for your husband and get to know you and the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Beechwood House Nursing Home for the last few weeks of his life. The amazing staff throughout. Staff were there for his needs 24/7. Couldn't have wished for anything better for him. 100% in every way. They went above and beyond. Thanks ever so much everyone.

Reply from Hayley Kramm, Deputy Manager at Beechwood House Nursing Home

Thank you so much for such a positive review. It was a privilege to support your father during his time of need. If you ever need anything in the future, please do not hesitate to ask. We offer support to both residents and their loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All staff are very kind and gentle to my husband and always polite to his family and make them welcome. He has only been with them a few months and instead of a very angry man, he is now back to his old self. I did not want to leave him in the first place but now we know we have done the right thing.
I will say a very big thank you to all the staff for giving me back the gentle kind husband I did have.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you so much for this wonderful review. It is an absolute pleasure to care for your husband and to see him enjoying time once again with you and the many many children/grandchildren you have is a rewarding feeling.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that every time I have called the home and visited, we have been made to feel very welcome. The staff are cheerful, and everybody you see speaks and smiles. They were prompt in answering the call bell and always happy to help. They all banter with my mother-in-law, and they take
time to chat with her, even though she is very deaf.
There was only one issue in the bathroom, the raised toilet seat was dirty, and there was no toilet roll or hand towels. You are all doing an amazing job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Beechwood for only a short time but was given excellent care and attention. Staff were excellent at communication constantly updating wherever the needs arose to discuss and always including the family about mum's care.
The love, respect and dignity mum was given when she
passed was outstanding and the same attention to the family was so appreciated at such a sad time.

Reply from Verity Woolmer, Administrator at Beechwood House Nursing Home

Thank you for such a lovely review about Beechwood House and our team, it was a real pleasure to look after your mum if only for a short while. She will be greatly missed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

This is a lovely care home! The staff are always very welcoming. They are very kind and caring, my husband is very happy here. Having said that although he thinks the world of the staff they often have agency in which do not give the same level of care. I also have not been able to visit my husband
as often as I would like due to having to keep closing the home because of covid.

Reply from Verity Woolmer, Administrator at Beechwood House Nursing Home

Thank you for your review, your feedback is very important to us. We are sorry that you have not been able to visit your loved one as often as you would have liked due to the Covid outbreak, I know this has been very hard on relatives and also a very hard decision for us as a home, but things are looking up and we will hopefully be open to all by next week. We will look forward to seeing you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have found the care offered at Beechwood House is second to none. The staff are understanding and supportive of residents and welcoming to visitors. My husband is really well cared for by the staff who take the time to monitor his health, wellbeing and make sure he is happy and comfortable. The staff
communicate with us frequently and are always informative and reassuring. We couldn't praise them highly enough!

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you for your lovely review of Beechwood House and our team, your feedback is very important to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since I wrote my previous review last June, I have to say that the very high and professional level of care that the staff at Beechwood House have given to my dear wife has never once faltered. It gives me such peace of mind to know that she is receiving the best care possible 24 hours a day, 7 days
a week. During the pandemic, there have been shortages of staff due to Covid which has coincided with my wife's care becoming more demanding, but everyone there has stepped up and done a wonderful job to keep everything covered.
I am truly thankful to everyone there, for their hard work and dedication; and for the support that they give me as well.

Reply from Hayley McGuinness, Manager at Beechwood House Nursing Home

Thank you for your kind words. Our staff always strive to provide a high standard of care, especially through these difficult times. It has been an absolute pleasure to care for your wife, and building a relationship with yourself and your family. Your feedback always means a lot to us. Thank you again, Beechwood.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the way my husband has been received by the staff. He has been treated with respect and endless patience at all times. My mind has been set at rest knowing he is cared for and in a safe environment accepting that a loved one needs care is a difficult decision and Beechwood has made the
transition much easier for me. A big thank you to all the staff and management.

Reply from victoria dunn, Deputy Manager at Beechwood House Nursing Home

Thank you for taking the time to write such a lovely review of Beechwood and its team. Ensuring family members are supported during the transition into the home is of the upmost importance to us here at Beechwood House. We as a team will always be there to support and reassure you, knowing your mind is at rest is so wonderful to hear.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

It is a wonderful "homely" home with a warm, friendly atmosphere. As a visitor, I'm always treated with as much respect as my friend, the resident. He is happy and extremely well cared for always clean, neat and tidy as are the surroundings. he always says the food is very good. It is obvious the staff
actually care about the people they are looking after. Happy staff is a reflection of good management.

Reply from victoria dunn, Deputy Manager at Beechwood House Nursing Home

Thank you for taking the time to write such a lovely review about Beechwood House and its team, it is a pleasure to welcome you into our home. Here at Beechwood, we pride ourselves on offering a warm welcome to family and friends. We are so pleased to hear you have such enjoyable visits and we look forward to welcoming you back soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care of Beechwood House for 3 years. During this time she was treated with kindness respect and dignity by all of the staff at Beechwood. The facilities are very good, food at an excellent standard and rooms and premises are kept clean to a high standard. Mum always enjoyed the
activities and entertainment especially the singing and dancing. A lovely home to spend time in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care my client received from this home was outstanding. He loved every minute of staying at the home for almost three years. The staff endeavoured to meet his needs wherever possible understanding his psychological and health needs, I would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Being the first time I have ever entered a nursing home I was very pleasantly surprised at how clean, safe but friendly the home was. We were made to feel very welcome. The manager had good contact with us along with all the nursing staff, we were shown around by the activity coordinator who came across
as being fun and caring and wanting to make the residents happy with activities to suit individuals likes. The room, food and menus looked very homely. The other residents looked clean and happy. There was no horrible smells. My mother-in-law always says she wants to go home but is now saying after a short time she likes it there and would like to stay, well done all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Beechwood House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Beechwood House Nursing Home is calculated as follows: ( (94 Excellents x 5) + (8 Goods x 4) ) ÷ 102 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Beechwood House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

No image found

Hayley McGuinness

Job Title: Registered Manager

Joined: 2021

Hayley McGuinness is a Registered Nurse and Qualified in 2012. Hayley worked as a healthcare assistant at QA Hospital in their endocrine and complex health ward before leaving to complete her nurse training at Southampton University. She qualified in 2012 and worked in a nursing home in Fareham for a short period of time before moving across to rejoin the NHS as an offender health nurse, based within Winchester Prison.


Hayley worked in this fast-paced and challenging environment for 3 years alongside ad-hoc shifts for the police within their custody suites, as a forensic nurse practitioner. In 2016 she decided to return to the nursing home environment and has worked her way up from senior nurse to clinical lead to deputy manager. She joined the team at Beechwood House in January 2021 as their new home manager and brought with her a variety of transferable skills, along with a passion for person-centred care and a proactive leadership style.


No image found

Michaela Robson

Job Title: Administrator

Joined: 2013

Michaela has worked at beechwood house for 11 years in many different job roles. She initially worked as a Night Care Assistant and studied to gain her NVQ 2 before progressing up the ladder to a senior role. She completed her NVQ 3 course and soon became a great leader and role model to ensure the residents night care needs were met to a high standard.


Michaela now works as the Administrator. She has worked in this role since the summer of 2022. Her deeper understanding of the residents care needs and the demands of the job made her the ideal applicant for this internal job move. She uses her knowledge to underpin her administrative tasks and her pre-existing relationships between both residents and their relatives can continue to develop.


Frequently Asked Questions about Beechwood House Nursing Home

What types of Care is Beechwood House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beechwood House Nursing Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Beechwood House Nursing Home have?

There are 35 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Beechwood House Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beechwood House Nursing Home to the centre of Rowland's Castle?

0.3 mile(s) as the crow flies, distance by road may be significantly further.