Bethel House

28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ
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9.9 82 Reviews
  • Bethel House, New Milton
Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home was refurbished in 2016 and has a number of comfortable communal areas and bedrooms, giving the home a cosy and happy atmosphere where residents can reach their full potential.

Bethel House has secluded, accessible gardens where residents can spend time relaxing or catching up with friends and family. The home is easily accessible by major road networks, making visits easy and convenient for loved ones, while still retaining peace and tranquillity.

Fully inclusive meals can be enjoyed in the dining area and video calling is available to keep in touch with loved ones. In addition to this, Bethel House offer a hairdressing salon for all residents and an all inclusive laundry service is provided.

Residents are encouraged to lead the lifestyle of their choice and are treated with respect and dignity. Care is tailored to individual needs and residents can participate in any activities they wish to, or none if this is preferred.

Bethel House is committed to providing care, comfort and companionship for all residents in its care.

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Care Provided by Bethel House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Abbey Doyle (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Bethel House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,275
    • RESPITE Self-Funded Residential Dementia Care from £1,275

  • Special offer - for limited time only.
    Receive up to £200 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to availability.
  • (these prices are only a guideline, please contact Bethel House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability


  • Parking

  • Car parking is available


Bethel House Reviews (82)

Total of 82, showing 81-82
9.9

Bethel House has a Review Score of 9.9 (9.860) out of 10, based on 18 reviews in the last 2 years. Over all time Bethel House has 82 reviews.

Overall Experience

  • 73
  • 9
  • 0
  • 0
  • 0

Date Published

82
5
14
18
64

Review from Lesley T (Son of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bethel house provided a very caring environment which mum called her home. Her room was cosy and spotless mum was treated with kindness and compassion at all times and we witnessed many times carers exceeding our expectations. We felt mum was treated with respect and dignity by carers who genuinely
cared about her. Bethel house offers a very comfortable home from home atmosphere with good food and outstanding care to residents and emotional support to families, we have nothing but praise and thanks.

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Review from J M (Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here. Any little accidents that may occur (water works) staff always deal with my requirements discreetly. If I am feeling low a member of staff will give me a cuddle which makes me feel better.

Facilities

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Cleanliness

Treated with Dignity

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Bethel House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Bethel House is calculated as follows: ( (187 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 214 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bethel House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (2)

Abbey

Abbey Doyle

Job Title: Home Manager

Joined: 2012

I am proud to have joined Bethel House. It is important to me that the residents, their families and the staff team feel welcome, cared for and supported to enable them to build good relationships and happy memories for the future.


We will be working together to support the residents' sensory needs to enable them to have a holistic well-being while living in our home, by encouraging them to be involved in the social community of the home at the same time encouraging them to remain as independent as they are able to. Smiles, warmth and kindness will greet everyone who visits Bethel House.


Harold

Harold Santiago

Job Title: Head of Care

Joined: 2017

I joined Hartford Care in January 2017 as a Senior Care Assistant at Bethel House in Barton-on-Sea in Hampshire, subsequently qualified as a Care Practitioner and have since been promoted to Deputy Manager.


The only goal I wanted to achieve when I joined Hartford Care was to make a difference in enriching and improving our residents’ lives and to create opportunities for them to live fulfilling lives.