excludes hair dressing ,toiletries and podiatry needs.
We do however have services such as podiatry ,dental and eye health services available . Please ask management for details .
Open visiting
Parking is available on site.
Applewood has a Review Score of 9.9 (9.881) out of 10, based on 10 reviews in the last 2 years. Over all time Applewood has 59 reviews.
Review from David L (Son of Resident) published on 27 January 2025
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Reply from Louise Webster, Registered Manager at Applewood
Thank you so much for the review, it is much appreciated and I will pass this on to the rest of the team.
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Review from Helen H (Niece of Resident) published on 23 January 2025
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Reply from Louise Webster, Registered Manager at Applewood
Thank you for your lovely review. I will be passing it on to the team today.
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Review from Ann S (Wife of Resident) published on 8 January 2025
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Reply from Louise Webster, Registered Manager at Applewood
Thank you so much for your lovely review. I know the team will be pleased to read this.
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Review from Wendy P (Daughter of Resident) published on 23 December 2024
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Reply from Louise Webster, Registered Manager at Applewood
Thank you so much for your review. It's good to see the residents enjoying their home and the staff are friendly to our lovely families and friends that visit. Part of the plasterboard that came down due to all the storms and rain we experienced, was fixed a week ago and residents enjoyed the Christmas party over the weekend in the dining room, so definitely all sorted for Christmas dinner. Kind regards.
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Review from G D (Son of Resident) published on 23 December 2024
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Reply from Louise Webster, Registered Manager at Applewood
Thank you so much for taking the time to do this review. I will pass on to the team how much you appreciate their work and I'm also pleased to know we always keep you informed of any news affecting your parent's care and well-being. Kind Regards.
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Review from T M (Daughter of Resident) published on 4 December 2024
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Reply from Louise Webster, Registered Manager at Applewood
Thank you so much for your review. Myself and my team appreciate your kind words. Regards.
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Review from Deborah P (Wife of Resident) published on 3 December 2024
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Reply from Louise Webster, Registered Manager at Applewood
Dear Deborah, thank you so much for your review it is truly appreciated and we are so glad that you as a family are happy with the care and that our lines of communication are of a good standard. I will make sure that my hard-working team are aware of your appreciation. Kind regards.
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Review from Tracy M (Niece of Resident) published on 4 June 2024
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Review from B P (Wife of Resident) published on 4 June 2024
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Review from I W (Daughter of Resident) published on 20 October 2023
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Reply from Louise Webster, Registered Manager at Applewood
Thank you for your lovely review. We are very pleased as a team that you can enjoy your time with your mother and not worry.
Kind regards,
Louise Webster.
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Review from Anne M (Daughter of Resident) published on 27 February 2023
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Review from Pam M (Wife of Resident) published on 9 February 2023
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Reply from Grant Douglas, Operations Director at Applewood
Thank you for the lovely review of Applewood. We will pass this onto our team.
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Review from L B (Son of Resident) published on 8 February 2023
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Review from Elinor G (Daughter of Resident) published on 6 February 2023
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Review from T K (Daughter of Resident) published on 6 February 2023
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Review from Elaine T (Wife of Resident) published on 30 January 2023
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Reply from Grant Douglas, Operations Director at Applewood
Thank you for your lovely review which will mean such a lot to our caring team at Applewood.
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Review from Debbie R (Daughter of Resident) published on 22 August 2022
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Reply from Grant Douglas, Operations Director at Applewood
Thank you for your lovely review which we will pass on to our team.
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Review from Melissa W (Daughter of Resident) published on 6 April 2021
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Review from Terry B (Husband of Resident) published on 3 April 2021
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Review from Brian (Son of Resident) published on 26 March 2021
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The Review Score of 9.9 (9.881) out of 10 for Applewood is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.881 for Applewood is calculated as follows: ( (104 Excellents x 5) + (14 Goods x 4) ) ÷ 118 Ratings = 4.881
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Applewood is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Feb 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2020
Hello, My Name is Louise & I have been working for Milkwood Care since September 2020.
The best part of my role is helping the team to achieve their goals and being proactive in their needs and those of our clients.
My favourite activity is getting to know the residents, giving them the care and attention they need and supporting them to enjoy their home.