Broadmead Resthome

Douglas Ride, Broadlayings, Woolton Hill, Newbury RG20 9TS
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9.8 48 Reviews
  • Broadmead Resthome, Newbury
Broadmead Resthome is a Newbury-based care home, ideal for individuals with a variety of care needs from general and personal care, to specialist mental health or dementia care. It provides a comfortable lifestyle with access to a team of professional, caring and skilled carers with specialist training, who are available for residents at all hours of the day and night.

The team is well trained and qualified in delivering person-centred care. They have built up a strong community reputation for delivering a friendly and professional service that welcomes loved ones and remains up-to-date with key sector developments.

Broadmead Resthome won the the “Employer of Year” award at NWN Best in Business Awards in April 2024. They were also shortlisted as finalists for the 2025 awards in three categories (Best Business Innovation, Employer of the Year, Team of the Year).

The excellent team is the reason that the home can provide homely yet high quality care. Maintaining a strong team culture and a healthy and happy environment for staff to work in filters down to the care of the residents and allows the team to build long-lasting bonds with residents. The happy staff team provide a nurturing, caring, compassionate and safe environment in the home for all residents.

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Care Provided by Broadmead Resthome

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Read (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (34)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Broadmead Resthome

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,386 – £1,848
    • Self-Funded Residential Dementia Care £1,386 – £1,848
    • RESPITE Self-Funded Residential Care £1,386 – £1,848
    • RESPITE Self-Funded Residential Dementia Care £1,386 – £1,848

  • Fees are based on room size. Please contact us for more details around pricing.
  • (these prices are only a guideline, please contact Broadmead Resthome to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Happy to be supporting safe visiting. Please contact the home with your specific visiting request. Broadmead has a visiting pod that has been used successfully by residents and visitors/families.


  • Parking

  • Have visitors parking on site. Also off site parking available on the public roads outside.


Broadmead Resthome Reviews (48)

Total of 48, showing 41-48
9.8

Broadmead Resthome has a Review Score of 9.8 (9.813) out of 10, based on 21 reviews in the last 2 years. Over all time Broadmead Resthome has 48 reviews.

Overall Experience

  • 38
  • 9
  • 1
  • 0
  • 0

Date Published

48
8
13
21
27

Review from Debra Y (Daughter of Resident) published on 14 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and her needs are taken care of to a high standard. She is always dressed nicely including the accessories she likes. The staff are friendly and caring.
There are many varied activities that mum enjoys and participates in.
The staff respond to mum's needs appropriately and
relatives and visitors are made welcome at any time.
I would like the staff to wear badges as visitors and residents would find it useful to learn carers names.

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Review from Tessa G (Niece of Resident) published on 14 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle is a resident at Broadmead and we are extremely pleased with the care he is receiving. Broadmead is a proper home from home.

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Review from Steve W (Son of Resident) published on 13 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great team at Broadmead who know the residents very well. Good standard of rooms and the home is clean and well maintained - Bottom line is that it's all about the staff and the manager have created a team of dedicated professionals who take a genuine interest in the care of the residents. My mum loved
it there and I would recommend wholeheartedly.

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Review from Alison S (Daughter of Resident) published on 12 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my Mum's time at Broadmead, I can't praise all the staff enough for the way they took care of here. Mum had Dementia and wasn't easy to deal with but they all gave her dignity, care and help that she needed. The staff are amazing and the home itself is second to none, light and comfortable, activities
and fun are important to them and all residents are encouraged to take part. I was always kept in the loop and the home contacted me regularly and nothing was too much for them to do for Mum. Sadly she passed away recently, I am forever grateful for the care given and for making her last few months as comfortable as possible. I don't think they will forget my Mum and I know I shall not forget them. A big 'thank you' to you all for all you do, I would highly recommend Broadmead Rest Home to anyone.

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Review from Hilary A (Daughter of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has looked after my mother for the past 18 months. They have always treated her with the utmost respect and all staff have a very caring attitude. I recommend it without hesitation.

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Review from B R (Wife of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was pretty impressed with his care. He was content, happy and relaxed and feedback we had was that he enjoyed and participated in all the leisure activities. He enjoyed the staff and could relate to other residents. All in all, I would say his week was stimulating and a big success.

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Review from Andy N (Son of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a new care home for my father back in October 2017 and after visiting six, I was fortunate enough to visit Broadmead and after a short meeting with the manager and seeing the organisation, I decided this was the only place for my father.


Four months have now passed and I am totally

impressed with everything. The staff are fantastic and clearly work as a professional team together.
Residents are well looked after around the clock with a great daily menu and entertainment. The resident's rooms are state of the art with specialists beds and on suite wet rooms, television and radio rather like a modern hotel.


The building is newly built to cater for the modern needs of residents with no expense spared rather than an old hotel that has simply been adapted to a budget.


Fantastic 10/10.


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Review from S D (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the care home very caring and friendly. There is almost a family atmosphere. The staff are all very friendly and caring. The food is very good and there is a varied choice. They have an activity/lifestyle coordinator who is amazing and tries to involve all the residents. Sometimes the
staff seem very busy and this leaves other residents left a little.
This only happens occasionally depending on the demands of the other residents.

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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Broadmead Resthome is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Broadmead Resthome is calculated as follows: ( (202 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 246 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broadmead Resthome is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 05 Mar 2025

If you would like to enquire, we would be happy to assist you with your enquiry and welcome you to have a tour of the home and answer any questions you have.


Awards / Recognitions (2)

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Meet the Team (3)

Stephanie

Stephanie Read

Job Title: Registered Manager

Joined: 2013

I have worked within the healthcare sector for over twenty years. My career started as a trainee healthcare assistant at a neuro-rehabilitation hospital in Wiltshire. I then progressed through the ranks working in varying-sized homes both nursing and residential with residents suffering from dementia.


I joined Broadmead Resthome in 2014 as a Healthcare Assistant on a part-time basis as I have two young children.


I then progressed to a Senior Carer and later to Head Of Care where I enjoyed taking on more responsibility and gaining knowledge.


I have successfully achieved my LMC Level 5 whilst at Broadmead Resthome and was promoted to Deputy Manager. As of March 2024, I have recently been appointed and promoted to Registered Manager.


Naturally, I'm proud of my achievements and experiences and enjoy using the knowledge I've gained to lead the team to help ensure we are always doing the best we can for our residents.


Trudy

Trudy Farley

Job Title: Deputy Manager

Joined: 2017

I have worked within the healthcare sector for over twenty years. Originally I started work in Care as a Healthcare Assistant and have worked in a variety of settings including hospitals, nursing homes and community care.


I then spent many years as a support worker for adults with learning disabilities and mental health and progressed through the ranks working in supported living housing and community care and became a team leader, then a deputy manager for six years.


I have successfully achieved my NVQ level 3.


I joined Broadmead Resthome in 2017 as a Healthcare Assistant as I wanted to gain knowledge and experience in a different sector. In these 3 years, I have progressed to a Senior Carer and later to Head Of Care where I enjoyed taking on more responsibility and gaining knowledge as well as working with HCA and SHCA to develop and support them in their roles. I am delighted to have also recently been promoted to Deputy Manager of Broadmead in March 2024.


I am a Dementia Champion for Broadmead Resthome and attend specialist training that I share with my team.


Like the rest of the team at Broadmead Resthome, I am always focused on providing the best possible care to our lovely residents.


Pamela

Pamela Cox

Job Title: Head Of Care

Joined: 2025

I have been working within the Healthcare sector for over ten years now. I began working as a Healthcare assistant in Domiciliary care working within the community after having my son.


I then progressed and was promoted to Senior Healthcare Assistant taking on more responsibilities, at first, I found this challenging but soon settled into the role gaining even more experience.


I have completed my NVQ level 2 and will be aiming to complete my level 3 in the near future.


I joined Broadmead Resthome in March 2025 as Head of care. I am looking forward to progressing with my career and gaining more knowledge and experience which I can share with my team.


My passion is for caring and believe everyone deserves to live a happy and comfortable life in their so I am dedicated to provide the best care I possibly can for our residents.