Brookdale House

31 Hursley Road, Chandler's Ford, Eastleigh SO53 2FS
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9.8 23 Reviews
  • Brookdale House, Eastleigh
Brookdale House, a residential care home that really is a home.

Brookdale House is located in Chandlers Ford, registered for 27 residents and single room accommodation for ladies, gentlemen, and couples.

The home cares not only for the elderly but specialises in people suffering from all forms of dementia.

Brookdale House delivers an exceptionally high standard of personal care with a completely dedicated, hugely experienced team of carers.

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Care Provided by Brookdale House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Stroke
  • Other Care Provided
  • End of Life Care

Good to Know

  • Owner
  • Tuella Ltd
  • Person in charge
  • nikki bedford (Director)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Brookdale House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200

  • Fees are discussed at assessment, the fee is based on the care needs of the individual
  • (these prices are only a guideline, please contact Brookdale House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Brookdale House has an open door policy with no specific opening times


  • Parking

  • Car Park outside the home or off street parking


Brookdale House Reviews (23)

Total of 23, showing 21-23
9.8

Brookdale House has a Review Score of 9.8 (9.822) out of 10, based on 10 reviews in the last 2 years. Over all time Brookdale House has 23 reviews.

Overall Experience

  • 17
  • 6
  • 0
  • 0
  • 0

Date Published

23
1
10
10
13

Review from Doris W (Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I entered this home over a year ago the best decision I have made for a long time. My late husband was a patient suffering from Alzheimer's and receiving very kind and attentive care always. I believe he was happy and comfortable, slept a lot but cheerful at first deteriorating later on, but as usual
with this disease very quiet and peaceful. He gradually failed to recognised friends towards the end of his life while he was in hospital missing the carers at this home.

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Review from Dolcie B (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here. I like the friends. I like going out, seeing family and being safe.

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Review from Julia F (Daughter of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Brookdale House in January 2017 this is her first experience in a care home setting. We were able to bring lots of things to help her feel at home. The staff worked in a coordinated way to settle her in. The standard of care is excellent, and there is sufficient resource to allow
time for the staff to spend interacting with residents separate from care duties. Communication between the home and family is excellent all the staff are well informed about each residents status and so I am confident about the information I receive at all times. There is a lovely at home atmosphere mum is happy there and so, therefore, we are too.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Brookdale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Brookdale House is calculated as follows: ( (97 Excellents x 5) + (21 Goods x 4) ) ÷ 118 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brookdale House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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