Blossom House

1/3 Beech Grove, Hayling Island PO11 9DP
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9.7 52 Reviews
  • Blossom House, Hayling Island
Blossom House is a family-owned business specialising in care for people with dementia. Their aim is to provide a safe and comfortable home in a warm and friendly atmosphere to those no longer able to care for themselves.

They pride themselves on providing the highest level of care to meet people’s individual needs and to enhance their quality of life at a time when it’s most precious.

Blossom House is situated in a quiet residential area of Hayling Island with a new conservatory leading to large private landscaped gardens to the rear.

The dedicated staff are passionate about ensuring that the care they provide is designed to meet individual needs, promoting independent living, preserving dignity and maintaining privacy and personal choice at all times. They offer very competitive rates for both private and social services funded clients and would be delighted to show anyone around the home at any time, so feel free to pop in and meet them.

The Home Offers:

•        24 hour Residential Care
•        A reminiscence sitting room
•        Excellent Home Cooking by the friendly Chef
•        Highly Trained Staff, Experienced in Dementia Care
•        Daily Activities Programme Delivered by Qualified Activity Providers and Music Therapists
•        Regular Visits from Hairdresser, Chiropodist and Optician
•        Committed Management and continued investment in facilities

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Care Provided by Blossom House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Pear Tree Care Ltd
  • Person in charge
  • Jacqui Joyce (Registered Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Blossom House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,350
    • Self-Funded Residential Dementia Care £1,100 – £1,350

  • Fee`s are assesed at the pre-admission stage and are based on personal need`s and rooms available at the time of enquiry.
  • (these prices are only a guideline, please contact Blossom House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No appointment required


  • Parking

  • On site parking


Blossom House Reviews (52)

Total of 52, showing 21-40
9.7

Blossom House has a Review Score of 9.7 (9.740) out of 10, based on 11 reviews in the last 2 years. Over all time Blossom House has 52 reviews.

Overall Experience

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Date Published

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Review from Kate U (Daughter-in-law of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home very obliging and always ready to answer any questions that arise. The staff are always so busy but still find time to talk to you. It is a clean, comfortable place and I think my Mother-in-Law is being looked after very well. She seems happy but who knows with dementia patients.

Reply from Allan Mcgregor, Director at Blossom House

Thank you for your review, we will pass your kind words on to the team. Best wishes.


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Review from J M (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have not seen my mother since the lockdown but the staff have kept me informed as to her wellbeing. I have always found the staff welcoming and ready to listen to any concerns or requests made on my mother's behalf. Mother enjoys her food and finds the meals excellent. I would like to congratulate
the manager and staff for keeping the residents safe and well.

Reply from Allan Mcgregor, Director at Blossom House

Many thanks for your kind comments, I will pass these on to the team Best wishes.


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Review from P L (Son of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff and management. I feel my Mum is getting looked after. I am very pleased with my choice of a care home.

Reply from Allan Mcgregor, Director at Blossom House

Thank you for your feedback, we will ensure the team are made aware of your positive comments. Best wishes.


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Review from K W (Son of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time, I met the staff when checking the home out for my mum I knew this was the right place. First impressions count a lot. How right I was. Nothing is too much trouble. Always friendly and helpful even when you can see they are extremely busy. Staff are the best asset to any organisation.
Very clean happy home with lots going on.

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Review from J M (Daughter of Resident) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff very helpful and lovely with my Mum. Warm and friendly home.

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Review from Debbie H (Niece of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at the home for a few years now and she has been well looked after and cared for as her dementia has deteriorated. She is now confined to her bed and they do regular checks on her to make sure that she is ok and take the time to ask her how she is. Although they may not always get a
reply.

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Review from A N (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was concerned about my mother who needed convalescent care but does not have dementia staying here. But the staff and the quality of care reassured us, having as pleasant a stay as possible. Nothing was too much trouble and attitudes were positive and friendly.
I was able to see that the dementia
sufferers (the home specialises in this and isn't suitable for those without really) were gently and tenderly cared for. Well done Blossom House.

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Review from Terry W (Son of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were extremely kind and patient with mum, even though she wanted to go home (dementia). I feel they went the extra mile to ensure she received the best care. They were particularly kind to us when she passed.

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Review from Gillian P (Wife of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a very friendly atmosphere from the moment one enters. The staff get to know all visitors very quickly and we are made most welcome. My husband seems very content there which gives me peace of mind.

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Review from Jill S (Daughter of Resident) published on 24 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident at Blossom House in June of this year. He passed away at the end of November so was not at the home for very long. While he was there he received excellent care and was very happy in his new home. All the staff attended to his every need with compassion and empathy. The staff
were always on hand and gave a great deal of their time making sure he was comfortable. His food was also tailored to his changing circumstances and he enjoyed the standard and variety. His room was always clean and he was able to make use of the garden and courtyard in the early days.
I was always informed of any changes that the home suggested to help dad and I was in daily contact with them. I cannot recommend them highly enough for making my dads last few months the best he could have had. Thank you all at Blossom House, you all should be very proud of yourselves.

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Review from P G (Granddaughter of Resident) published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to commend all the staff at Blossom House. Each and every one of the care staff support each other and work with a real team effort. The atmosphere is relaxed, happy and productive which in turn makes Blossom House such a lovely home to live in. The standard of cleanliness is excellent as is
the food I would not hesitate to recommend Blossom House to anyone.

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Review from R M (Daughter of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind staff, very patient. Rooms could do with TLC and installation of ensuites, aware this is in the larger plan. However, I don't think Mum will see this.
Food is consistently good, perhaps too big portions for some residents, a variety offered.
Generally, all well looked after. I am very happy with
the level of care and the communication from Blossom to family members.
Thank you to all the staff for taking care of my mum.

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Review from C G (Daughter of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blossom House staff are extremely caring and kind. The morale is very good. The rooms are light and airy and exceptionally clean. Food is consistently good. The standard of care is well managed and is lovingly given.

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Review from Greta W (Sister of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Members of staff are always helpful and willing to listen to any concerns, friendly atmosphere. The place always smells fresh and clean ie no stale urine odour. Surroundings are light and bright.

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Review from Zeena M (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I haven't gone into dementia a great deal, all I know as a family member of a resident I've learnt on the way. I believe the staff really are motivated to give the residents a good life, the best they can, there is always one or more looking after them when in the sitting room. They also arrange a lot
of activities for them to do and I'm pleased my mother now joins in and enjoys.
They are most helpful in answering questions I might have, also making sure I'm ok.

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Review from Shaun (Son of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I approached Blossom House at a time of crisis with my mother admitted to hospital and my father urgently needing respite care. I was met with compassion and understanding by the manager and every member of staff I came into contact with. Since my father's arrival at Blossom House, I have been impressed
by the friendliness and professionalism displayed by all staff - it has been most impressive and reassuring to me that he is in good hands.

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Review from Rosemary H (Daughter of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home. The atmosphere is always welcoming and friendly. Staff are caring and supportive and meet the needs of individual residents fully. An excellent range of stimulating, high quality and interactive activities are provided daily. Faultless in its provision and care.

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Review from John M (Brother of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been living at Blossom House for eighteen months now and we are very impressed with the attention and care that he gets on a daily basis. I'm pleased to say he has a good working relationship with the staff and is very happy and settled there. We the family feel we can call in at any
time and speak to the manageress or the lady who is head of care and speak to them about any issues with him. My brother also enjoys the freedom of exercise, to go out into the community and the staff again make sure he is safe and all checks are done and reporting in and out of the building.

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Review from Jeannette B (Daughter of Resident) published on 8 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad a resident at Blossom House he is very happy and is always being encouraged to join in with activities he loves Bingo. Dad says he is very happy with his room and the food. We visit Blossom every week and we are very happy with Dads care and we feel supported and the staff and Management are
always available to ask questions and they act very quickly. The Home has just had a lovely refurbishment and it has given the Home lovely areas of brightness and all the finishing touches give the home a lovely homely and cozy look. Dad has also seen the changes and loves the Home too.

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Review from David M (Son of Resident) published on 8 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident at Blossom House for nearly six years....
FOUND her care very satisfactory over this long period of time...
The wonderful care staff keep you well informed with daily events...


The home has just had a massive makeover... making for a better environment for the residents...


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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Blossom House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Blossom House is calculated as follows: ( (99 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blossom House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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