St Elmo Care Home

Gorley Road, Poulner, Ringwood BH24 1TH
Submit a Review
9 Reviews
  • St Elmo Care Home, Ringwood
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Rowan Lodge
Rowan Lodge
9.8
Member Logo
Care Homes belonging to Andover Nursing Home
Andover Nursing Home
9.9
Group Logo
Care Homes belonging to Heathland House
Heathland House
10
Group Logo
Care Homes belonging to Woodlands Residential Care Home
Woodlands Residential Care Home
9.9
Member Logo
Care Homes belonging to Willow Tree Lodge
Willow Tree Lodge
9.9
Member Logo
Care Homes belonging to Bramshott Grange Care Home
Bramshott Grange Care Home
9.8
Show St Elmo Care Home on the Map

Care Provided by St Elmo Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care

Good to Know

  • Owner
  • St Elmo Care Ltd
  • Person in charge
  • Lesley Hatton (Manager)
  • Admission Criteria
    • Residents aged 65 years and over
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1998

Funding & Fees Guide for St Elmo Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £950 – £1,200

  • Please note all fees are subject to the residents needs.
  • (these prices are only a guideline, please contact St Elmo Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Residents Internet Access
Are you the Owner/Manager of St Elmo Care Home? View your Advertising Options

St Elmo Care Home Reviews (9)

Over all time St Elmo Care Home has 9 reviews.

Overall Experience

  • 5
  • 4
  • 0
  • 0
  • 0

Date Published

9
0
0
0
9

Review from Nicola B (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was recently admitted to hospital after an acute deterioration in health. It became clear that returning home would not be in her best interest and I started to look for an appropriate care home for her.
From my initial contact with St Elmo's manager, I had a sense of confidence that the team would
be able to provide a welcoming, considerate and caring place for mum to live. This has continued with mum being welcomed and supported with her needs.
The open and communicative approach towards our family has really helped us feel reassured that mum is safe and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura G (Daughter-in-law of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so kind and caring, creating a holistic approach to the care they give.
They go that extra mile to ensure the wellbeing and emotional needs of their residents.
And close working with multidisciplinary members ensures the team at St Elmo gives 100%, 100% of the time.
A true gem of
a care home, with angels as staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline M (Relative of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager was very welcoming and informative. All the staff were prepared for the arrival of my Brother-in-Law - they knew his name; his room; key features for his needs, for example; on every occasion I was welcomed with a smile and a friendly greeting. Staff responded quickly to visitors and residents
and accommodated family groups with ease.


Since then, the manager and deputy manager have kindly provided information and advice as I sought residential care for another relative. Their care and concern for us all at a difficult time was greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia B (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad only stayed in St Elmo's Care Home for a few weeks before his death but I cannot praise the manager and her staff enough. They looked after my Dad so well and were so caring and respectful to him throughout his stay and during his last days. They have all been so kind and helpful to me and my
mother during a very difficult time and worked with us closely to provide Dad with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bev L (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care my mum received is excellent. The manager keeps me informed of changes to mums needs/care. When able to express herself mum loved being in the home.
The staff are loving and kind. Mum has had a difficult time for the last few months with mental and medical problems advancing. The excellent
care and dedication of staff have resulted in massive improvements in mums physical problems. She remains content and comfortable. Staff show respect and care for the most part especially senior carers/staff

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet M (Daughter of Resident) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for almost a year. I visit regularly and have never heard any of the staff raise their voice or get impatient with any resident. They're always cheerful and have time for everybody. My mother is always clean, non-smelly and her clothes are changed regularly.
The
food is first class, all made on the premises; they have as much as they want and drinks are given at regular intervals. Nothing is too much bother and the stimulation they provide (music, crafts and games) are brilliant. I can't fault the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen W (Husband of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Elmo is a lovely nursing place, extremely well managed, staff are very efficient. Happy caring people, have facilities to lift residents with ease, lift for upstairs bedrooms, toilets within reach. They have a good cook with varied meals, lovely homemade cakes and puddings. They have well-kept gardens,
flowered bushes and flowers in the summer. This place has a nice homely feeling as you visit, I am glad I chose it for my husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith T (Son of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always receive a warm welcome from the staff. Home is kept clean and I feel my father is well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Daughter of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A hard working team of level of carers. Kind considerate and helpful. Politeness and helpfulness improved vastly with new management in last five years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about St Elmo Care Home

What types of Care is St Elmo Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Elmo Care Home provide?

Day Care is an additional type of care provided.

How many Rooms does St Elmo Care Home have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Elmo Care Home?

Own Furniture if required, Close to Local shops, Lift, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is St Elmo Care Home to the centre of Ringwood?

0.8 mile(s) as the crow flies, distance by road may be significantly further.