Cordelia House Care Home

8 Nashe Close, Hill Park, Fareham PO15 6LT
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9.4 42 Reviews
  • Cordelia House Care Home, Fareham
Cordelia House Care Home (previously known as Farehaven Lodge) is situated in a charming, secluded environment in an acre of mature landscaped grounds in Fareham.

The home offers 36 comfortable single bedrooms (mostly en-suite), including three luxury rooms and a number of communal rooms leading out into the garden, and a dining room with conservatory, leading out onto the patio.

Cordelia has three comfortable lounges and a dining area. There’s plenty of space for group activities, or somewhere to find a quieter spot.

There’s a lift up to the first floor.

Residents and visitors are welcome to use the free Cordelia Wi-Fi.

There are 36 comfortable bedrooms at Cordelia House, across the ground floor and the first floor. Some rooms look out onto the garden.

Most rooms have en-suites. The two bedrooms without ensuites have a washbasin in the room and an accessible bathroom nearby.

Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home and provide extra stimulation and time for reminiscence.

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Care Provided by Cordelia House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • David Burton (Manager)
  • Admission Criteria
    • Physically disabled residents aged over 55 years
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Cordelia House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,435
    • Self-Funded Residential Dementia Care £1,050 – £1,435
    • RESPITE Self-Funded Residential Care £1,050 – £1,435
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,435
  • (these prices are only a guideline, please contact Cordelia House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Cordelia House Care Home Reviews (42)

Total of 42, showing 1-20
9.4

Cordelia House Care Home has a Review Score of 9.4 (9.419) out of 10, based on 9 reviews in the last 2 years. Over all time Cordelia House Care Home has 42 reviews.

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Review from Valerie L (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and the staff are lovely and helpful. They always keep me informed if there are any issues.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the feedback, it is greatly appreciated.


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Review from Steve L (Nephew of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been at Cordelia House Care Home for 7 months now and has settled in well. He gets on well with the friendly staff and enjoys taking part in various activities. Thank you!

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thanks so much for the comments it's greatly appreciated.


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Review from Nicola I (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative is very happy, staff are friendly and responsive to needs. Good social events and craft activities.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the feedback it is greatly appreciated.


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Review from Helen B (Daughter-in-law of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in very well and seems content. We are happy with the care he receives and all the staff are very kind and he is well looked after. His room is always spotless and very well made up every day which is lovely.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the feedback it's greatly appreciated.


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Review from Claire B (Granddaughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've really enjoyed being part of the Fete today. Nan's level of care is amazing and I feel happier now she's settled. We've really noticed the efforts of the staff and the improvements around the home. Keep up the good work.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for this feedback it's greatly appreciated.


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Review from Margaret B (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the continuing good care of my mother. All the staff are very kind and attentive to her and meet her needs. The home is improving with new furnishings etc. Which is pleasing. Overall we are very pleased with all the staff and management.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for completing the review and for your feedback.


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Review from Alison C (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well and the staff have all gone out of their way. Everyone is very kind and patient and the team works hard for the residents.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the feedback and comments It is greatly appreciated.


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Review from Rachel S (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after. She's treated with respect, is well fed and the staff understand she is an individual. Thank you.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the feedback it is greatly appreciated.


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Review from P M (Son of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really helpful with any questions I have, they are always answered. The staff are always friendly, I am glad my mum came to Cordelia House for her care.

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the kind review. Feedback is always appreciated and I am very glad you are satisfied with the care home.


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Review from Sheila T (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so kind, caring and professional both to me and my father. I can't express what a relief it was to get Mum into care and to now know she is safe and being well looked after; it's amazing! Mum can be difficult, but the staff instinctively know how to make things better, and she is now
thriving in their care and happy environment. Thank you so much!

Reply from Samantha Squibb, Cordelia Manager at Cordelia House Care Home

Thank you so much for the lovely feedback. It's so nice to hear and we will ensure to pass this feedback on to the staff.


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Review from Robert P (Son of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the home in October 2022. She has plenty of activities and people around her to keep her busy if she so wishes. The staff are all brilliant and always greet you with a lovely smile. We are happy that mum is somewhere safe and warm and being looked after 24/7. Thank you.

Reply from Corinne Pryer, Operations Manager at Cordelia House Care Home

Thank you very much for taking the time to provide this review. We are really pleased to read your lovely comments and will pass to the team at Cordelia.


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Review from Hannah H (Granddaughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cordelia House Care Home provide fantastic care and support to my grandmother. Although it is not always possible to attend family days etc. they are inclusive and engaging with families. Their activities are interactive and encouraging for varying abilities.

Reply from Corinne Pryer, Operations Manager at Cordelia House Care Home

Thank you for your lovely comments. We are really pleased to hear your thoughts on the activities at Cordelia. We will pass on your comments to the team.


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Review from Bruce L (Son of Resident) published on 23 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault and quite the opposite have absolutely no need to. Cordelia House is superb and exemplary of what genuinely caring professional care ought to be and can be like. I cannot say thank you enough, and when the pandemic lets me, I'll be bringing a lot of chocolate and flowers for the staff.
Thank you!

Reply from Jamie Powell, Head Of Customer Relations at Cordelia House Care Home

Thank you for your kind words, Bruce. We will pass on your lovely comments to the team.


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Review from Eddie W (Son-in-law of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has been in the home for about 4 months, his physical health seems to have improved and we put that down the good diet he gets fed. The home offers a choice of meals to the residents and they do this by actually showing them the choice, not from a tick list in the morning. The staff
are extremely helpful and ensure that individual residents get the care they require, in our case he is a lover of football so they make sure he sees the matches on TV. Covid has had a negative impact on the entertainment the home can offer but he has thoroughly enjoyed the events when available. To the question "How likely are you to recommend" I have replied "Don't know". This should not be taken as a negative, the care of a relative is a personal thing, needs vary so please go and talk to the home, visit if Covid rules allow and then make your mind up.
I have had to talk with the finance department in Portland and I have also found them extremely friendly and helpful.

Reply from Jamie Powell, Head Of Customer Relations at Cordelia House Care Home

Thank you for taking the time to leave a review. We are so glad that your father-in-law is enjoying his time with us.


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Review from Jane B (Niece of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care from the staff is excellent especially during Covid19. I have had to telephone as I live 200 miles away. They always pass messages on and telephone me to let me know how he is doing. He lived alone before now he has friends and is being looked after. I cannot say how impressed I am with this
care home.

Reply from Debbie Boyd, Marketing at Cordelia House Care Home

We are delighted that you are satisfied with the high quality of care we are providing and that the level of communication has been consistent throughout the pandemic. It is great that your uncle has settled in so well into our lovely home.


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Review from Mandy C (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in around October 2020 and from the point of meeting and greeting on the initial assessment the management and staffing team have been amazing. They are looking after my mum exceptionally well and I am very impressed with their caring, professional ways, nothing is to much trouble when
you ring they also keep me informed of what is happening with my mother at all times either by telephoning or information and updates within the home has been posted to me. It has been a awful time with the pandemic but I feel very reassured that my mum is in the best home and is being cared for with respect dignity that she deserves.
As a family we just want to say a hugh thank-you to everyone at Cordelia House for all you are doing we are so thankful that Mum has found her forever home.

Reply from Debbie Boyd, Marketing at Cordelia House Care Home

Thank you for your review. We are happy that we are able to offer you the reassurance and peace of mind that your Mother is being looked after to a high standard at our home.


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Review from Linda V (Daughter of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum entered Cordelia House during Covid 19. I have not been able to go into the home, other than via the 'pod' visits so I cannot comment on the facilities inside the house other than the one room I've seen. My review relates to my contact with staff before my mum's residency, during 'pod' visits
and my subsequent telephone/email contact.


Everyone has been very supportive of my mum and her individual needs and she is very well cared for. It was difficult for me to go from being 'sole carer' to handing over completely to the staff at Cordelia House but, all my questions have been answered and everyone has gone above and beyond to make this very difficult transition more bearable. I have always been made to feel very comfortable about asking questions and have always been actively encouraged to phone or email at any time if there is anything I wished to know.


I would highly recommend Cordelia House. The staff are open, caring and very approachable.


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Review from Jackie S (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring staff at Cordelia House. Dad seems happy and settled with all his needs well met. All residents are treated with respect and dignity by the caring and dedicated staff. I am very happy with the care Dad receives at Cordelia House and would highly recommend this home to others.

Reply from Debbie Boyd, Marketing at Cordelia House Care Home

We are pleased you would recommend us and are happy that we are offering the right quality of care to your father. Please keep an eye on our Facebook page for any updates and contact our home direct if you should have any questions.


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Review from Nicholas M (Son of Resident) published on 25 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident of Cordelia House in Fareham for the past six years. I had previously submitted a review of this home some years ago under the home's previous name of Farehaven Lodge. The review was not very complimentary. I must say that there has been a distinct improvement in all aspects
of the home since Agincare took over the management. The decor has been considerably brightened up and the quality of the food has improved, just to mention two obvious improvements. These improvements and others that are ongoing, have been made against a background of lockdowns and all the problems associated with Covid-19. Now the 'meeting hub' is on-line, residents can now see and hear their relatives without the fear of infection. I must also praise the manager who keeps us relatives informed about events in the home and holds periodic meetings (now by MS Teams) with relatives.

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Review from Suzanne M (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the interview and first visit, the home felt so welcoming and homely - so much it brought tears to my eyes in relief, as I was unsure what to expect. The home and staff/management have not only made my mum's move so smooth and welcoming, but also helped me as I live a distance away, with keeping
me updated on Mum's progress and wellbeing. I could not have asked for a better home for my mum and would highly recommend.

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Current Review Score: 9.4 (9.419)

Overview of Review Score

The Review Score of 9.4 (9.419) out of 10 for Cordelia House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.519 for Cordelia House Care Home is calculated as follows: ( (66 Excellents x 5) + (33 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.519

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Cordelia House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Cordelia House Care Home

What types of Care is Cordelia House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cordelia House Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cordelia House Care Home have?

There are 32 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Cordelia House Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cordelia House Care Home to the centre of Fareham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.