Grey Gables (New Milton) Ltd

29 Kennard Road, New Milton BH25 5JR
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7 Reviews
  • Grey Gables (New Milton) Ltd, New Milton
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Care Provided by Grey Gables (New Milton) Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Grey Gables (New Milton) Ltd
  • Person in charge
  • Beverley Miller (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours are throughout the day and evening. Grey Gables operates an open door policy.


  • Parking

  • Plenty of parking on site


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Grey Gables (New Milton) Ltd Reviews (7)

Over all time Grey Gables (New Milton) Ltd has 7 reviews.

Overall Experience

  • 5
  • 2
  • 0
  • 0
  • 0

Date Published

7
0
0
0
7

Review from Nicola M (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in the care of Grey Gables since October 2016. She is now 97 and is totally dependant on the staff for her daily needs.
She tells us that she is very happy where she is and considers herself 'very fortunate to have found such a nice place'.
We have always found her room clean and
tidy.
The staff are always very pleasant and helpful and on the few occasions where there have been problems, they have been resolved speedily and without fuss.

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Review from Kay L (Daughter of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent, with dignity and respect and friendliness. Support for family members is excellent.

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Review from Keith B (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Grey Gables for just over a year. There was an element of urgency when we needed to find care for Dad and Grey Gables was the first and only home we looked at as from the moment we walked in everything felt right. Our first instinct has proved to be totally right as the standard of care
Dad receives has been incredible and it feels like he has joined a family. I can honestly say that we feel totally reassured that Dad is safe and secure which gives us great comfort.

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Review from E W (Partner of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grey Gables is clean, no nasty smells. Staff are very nice.
The manager is very easy to talk to and clearly is a very good person and the manager is very caring.

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Review from S P (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we go to visit my mother the staff are very welcoming, everywhere is clean and the residents all look happy and well cared for.

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Review from Elizabeth B (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very happy well-run care home. Staff very supportive to residents and are well trained and hard working. food excellent and residents happy.

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Review from Pamela S (Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run happy home. We are one big happy family.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (0)

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Frequently Asked Questions about Grey Gables (New Milton) Ltd

What types of Care is Grey Gables (New Milton) Ltd registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grey Gables (New Milton) Ltd provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Grey Gables (New Milton) Ltd have?

There are 24 Single Rooms.

What are the Facilities & Services at Grey Gables (New Milton) Ltd?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Grey Gables (New Milton) Ltd to the centre of New Milton?

0.1 mile(s) as the crow flies, distance by road may be significantly further.