Hollybank Rest Home

41 Winchester Street, Botley, Southampton SO30 2EB

9.9 68 Reviews

Funding & Fees Guide for Hollybank Rest Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,300 – £1,400
Self-Funded Residential Dementia Care £1,350 – £1,400
RESPITE Self-Funded Residential Care £1,300 – £1,400
RESPITE Self-Funded Residential Dementia Care £1,349 – £1,400

Day care is provided at a rate of £100 per day.

(these prices are only a guideline, please contact Hollybank Rest Home to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Stairlift

Television point in own room

Wheelchair Access

Order by:

Review from Vanessa Q (Daughter of Resident) published on 17 July 2017
Submitted via Website • Report

Overall Experience

Dad moved into Hollybank Rest home in Christmas 2016. He was 94 and suffered from advanced dementia.

He was extremely tired and withdrawn in his first week. The staff reassured me "we will get your dad into a routine”. Within a few weeks, they succeeded. They built up trust with Dad and he felt

happy, safe and special.

The staff were always caring and compassionate. A very proud team, young chefs and the domestic staff all showed great respect and care towards Dad as well as all the other residents.

After Dad's 95th birthday he started to become physically poorly and had difficulties maintaining independence. He now needed a nursing home.

Dad sadly did not get this far. Hollybank provided palliative care for the last weeks of his life. The care provided to him was dedicated and exceptional. I am and will be forever grateful to this home. For someone that had advanced dementia, Dad knew he was in a wonderful home. A special place.

Reply from Erin O'Shea, Manager at Hollybank Rest Home

Thank you for taking the time to write such a lovely review Vanessa. Your dad was an absolute gentleman who we were all extremely fond of. We strive to give the best quality of care at Hollybank. The views of our residents and their relatives are so important to us so your kind words are very reassuring to hear. Thanks again.

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Review from Stuart H (Son of Resident) published on 19 June 2017
Submitted via Website • Report

Overall Experience

After visiting a number of care homes in the last few years I came to the conclusion that for my mother (then 95) a small family friendly establishment was the kind of home she would settle into quickly.
Hollybank is such a place. Owner, manager and staff create a living space that brings the best

of family life in modern, clean and well-maintained surroundings. Private rooms and lounges are kept tidy throughout the day.
A well-kept garden allows residents and their families to make the most of summer days. The catering staff are amenable and provide good choice menus, however, residents wishes are always considered should they not like what is on offer. Entertainment and activities are well planned, relatives receive monthly updates on events via meetings and emails.
Residents key workers make sure their personal needs are met and dignity is maintained. For the last 30 months, I have been extremely pleased with the care my mother has received at Hollybank.

Reply from Glynne Pusey, Director at Hollybank Rest Home

Thank you for taking the time to give us this valuable feedback.
It is great to hear how people that use our service feel we are performing.
We are always looking for new ways to keep improving and keep our standards high.
It is so important to us all for our residents to feel safe, well cared for and to enjoy every day.
At Hollybank we want to make a difference.
Your comments will be passed on the Staff
Thank you

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Review from Bryan S (Grandson of Resident) published on 12 June 2017
Submitted via Website • Report

Overall Experience

I cannot praise Hollybank enough. My grandmother required a rest home and we visited many. Hollybank stood above all others. Upon entering the building, security/safety of the residents/staff was clearly a priority with specialist access and exit systems. It was welcoming, fresh and light walking

into the entrance hallway. The staff go that extra mile to answer difficult questions and assist residents. The food is amazing, cooked fresh daily, accounting for residents dietary needs, in the professional kitchen. Live entertainment acts that attend are fabulous and engaging for the residents. She spent nearly 8 years there until recently. I know that she enjoyed Hollybank very much, it was her home, the staff her extended family until she sadly passed. Even then the owners attended her funeral to pay their respects. It is my belief that you will not find a better rest home in the South Hampshire area to care for your elderly loved one. Simply brilliant, well done Hollybank Rest Home.

Reply from Glynne Pusey, Owner at Hollybank Rest Home

Thank you so much for your feedback it is so important to us.
We really do want to make a difference and provide the best quality of life possible.
As you know we treat all our residents as our extended family.
Thank you for taking the time to share your thoughts.
I will pass this on to our team.

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Review from Noreen T (Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience

I can spend my days how I choose to. The staff are all friendly and helpful. Nice homely atmosphere and a pleasant environment to be in. I would definitely recommend Hollybank to others.

Reply from Glynne Pusey, Director at Hollybank Rest Home

Thank you for your review.
We are very pleased you're happy at Hollybank and feel part of our family.
We are always looking at ways to improve our service. On the Entertainment side we are now offering even more opportunities to get out in the local community!
We have regular trips to the surrounding garden centres to see what we are planting this year, coffee morning at the local church, outings to the shops and are now planning our trip to the seaside!
I hope you take part in our take-out club where we are going to have that yummy Chinese, Indian or the food we say is naughty but nice!

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Review from Penny B (Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience

Very caring and attentive. Carers go out of their way to help. Transport to the Doctors, even home when I'm able to go home.

Reply from Glynne Pusey, Director at Hollybank Rest Home

Thank you for your review, It's great you have enjoyed your time with us.
Should you require any respite in the future we would love to welcome you back.

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Review from Robert B (Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience

Very caring, helping getting wife out of hospital (broken hip) into here and looked after us very well. Taken me to the Doctors, chiropractor. Home to check.

Reply from Glynne Pusey, Director at Hollybank Rest Home

Thank you for taking the time to review your stay with us.
Glad we could be of assistance.
If we can do anything to help in the future please just give us a call.

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Review from A I (Resident) assisted by family/friend published on 31 January 2016
Submitted via Postal Card • Report

Overall Experience

Very happy place. Always someone to talk to. The food is good, plenty of variety and choice. The rooms are very comfortable and cleaned to a high standard. Staff are all friendly.

Reply from Glynne Pusey, Director at Hollybank Rest Home

Thank you for your review.
It is lovely to hear you are happy with our service.
We really do want you to enjoy being at Hollybank and we will continue to try and provide you with the best service we can.
Please do let us know if you feel we can improve anything in the future.

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Review from Jackie H (Granddaughter of Resident) published on 17 November 2015
Submitted via Website • Report

Overall Experience

This is by far one of the best care homes in the area in my opinion my nan was there for a total of sixteen months before she sadly passed away - the staff are amazing - Angels without wings - my nan was so well looked after, fed well with lots of choice, she was very happy there and spoke highly of

everyone involved in her care - the levels of professionalism as well as empathy, care and high standards across the board were second to none - I'm really glad as a family we chose Hollybank.

Reply from Glynne Pusey, Director at Hollybank Rest Home

Thank you so much for your kind words.
We try to provide the best service we can, your feedback is so important.
We strive to find new ways to keep improving and make sure our clients always come first.
Caring is a passion and passion can’t be taught, our team is handpicked to make sure our clients are treated with the dignity and respect they deserve.
We use the MUM test as suggested by CQC, is this how you would like your mum to be cared for!
Thank you for your review.

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Hollybank Rest Home

Care Provided by Hollybank Rest Home

Good to Know

Funding & Fees Guide for Hollybank Rest Home

Facilities