The Lodge

8-10 lower road, Old Bedhampton, Havant, PO9 3LH
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9.2 16 Reviews
  • The Lodge, Havant
The Lodge is a residential care home located in the beautiful conservation area of Old Bedhampton, Havant.

The home has been owned by The Manor Trust Bedhampton charity since 1983, with many improvements having been made in recent years.

The Lodge team works hard to create a safe and comfortable home-from-home living environment for all of its residents and the catering team provide delicious home-cooked meals featuring fresh fruit from the home's garden.

All residents are encouraged to remain independent where possible and are cared for as individuals with dignity and respect.

Rooms at the Lodge can be personalised to ensure that every resident feels at home.

Residents are able to enjoy a range of group activities with performances from entertainers, musicians and singers and on warmer days, residents and their families can use the lovely gardens.

Respite care and convalescent care can be offered at times.

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Care Provided by The Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 14 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • The Manor Trust
  • Person in charge
  • Emma Vallender (Registered Manager)
  • Admission Criteria
    • Residential care only.
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 1

Funding & Fees Guide for The Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,050
    • RESPITE Self-Funded Residential Care £999 – £1,200

  • Meals and laundry are included in fees.
    Hairdresser, chiropodist etc to be self funded by individual.
  • (these prices are only a guideline, please contact The Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting available at all times.


  • Parking

  • Parking available in the grounds.


The Lodge Reviews (16)

9.2

The Lodge has a Review Score of 9.2 (9.167) out of 10, based on 5 reviews in the last 2 years. Over all time The Lodge has 16 reviews.

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Review from E C (Resident) assisted by family/friend published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent just over 4 weeks in the lodge for respite care. The staff were brilliant and couldn't do enough to take care of mum and put our minds at rest. She is well looked after her needs were taken into account. The staff simply couldn't do enough to make her feel welcome and loved.

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Review from M W (Son of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely Home. Took really good care of Mum after she had a fall. Always get offered a cup of tea when I visit.

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Review from L M (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Lodge for two weeks respite. She has improved so much since being here. The staff are all very friendly and seem to understand her needs. She has settled in very well and wants to stay permanently. The food and snacks are very good and mum always finishes her meals. So far I cannot
find any negatives and I am more than happy with the care she is receiving at the Lodge. A perfect little home with excellent management and staff.

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Review from E T (Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at the Care Home for two years now and I am very happy with the way it is run. Our staff are very warm, and friendly and do their job to the best of their ability. Anything you ask for is very obtainable and is usually dealt with as soon as possible. You feel as if you are family and friends.

Reply from Emma Vallender, Manager at The Lodge

Thank you for your lovely words, we are glad that you are part of The Lodge family.


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Review from Anita C (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very unwell mentally and physically after two bereavements in the family. When she first joined The Lodge for respite care, she was barely eating or drinking and not talking or engaging. The home went out their way to nurture and support Mum, encouraging her every day. She has improved
so much in the last six months. The staff and manager are all very caring and give excellent care.

Reply from Emma Vallender, Manager at The Lodge

Thank you for your lovely response. We always aim to please and deliver high standards of care daily.


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Review from Clive L (Son of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and a cosy, homely environment. We are happy that Mum's needs are now being met in a safe and caring home.

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Review from Trudy M (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since August 2021, when my mother moved to The Lodge, she has been treated with kindness and dignity. Due to covid, Mum took quite a while to settle in as the environment was strange and extra restrictions were alien to her. However, she has now settled well and my sister and I are extremely pleased
with our choice of care home for her.

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Review from S D (Son of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day of meeting the home manageress, I was very impressed with all I saw at The Lodge. Good to meet a trustee at the initial interview and some of the staff. Almost immediately, I knew this was the place for my mother. A quiet 'homely' environment coupled with activities to join in. I
see committed friendly staff and an ongoing plan of refurbishment. In spring and summer, there are extensive gardens to enjoy. I commend and recommend The Lodge to all.

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Review from Robert G (Nephew of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care. Family always made aware of anything that affects our relative. No visiting times. Clean surroundings, but more like a family home.

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Review from Gay F (Niece of Resident) assisted by family/friend published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has always been comfortable and contented. Staff are always available when needed, they are always friendly, caring and helpful. The rooms are always spotlessly clean and tidy. I can't recommend it highly enough.

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Review from Rhona S (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A loving, caring atmosphere is present. The carers provide a consistently high standard of care and are extremely professional. The home is well managed and at no time did my mother have to wait for medical attention if it was needed. Local health care professionals advice was always sought immediately
if needed. The food provided was wholesome and healthy. Families were actively encouraged to visit and participate in the home's activities.

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Review from M G (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the time my mother has been at The Lodge she has blossomed in her overall demeanour. Her care and well being are always the most important thing as she turned 100 years old in September 18. The management and staff have been kind, considerate and caring and have always kept myself and my brother
informed of any changes to our mother's health and care. Wonderful.

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Review from Emily F (Granddaughter of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is extremely happy at The Lodge. After being very hesitant about going into a care home, he is the happiest I have seen him in a long time. The staff are very friendly and make guests feel welcome. They personalise services for residents i.e. each resident gets a personal handmade birthday
cake and Christmas gift. Food is amazing, which my grandma enjoys every day. The staff do all they can to ensure he is happy and feels like his home. It is like one big family.

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Review from Caroline R (Daughter of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father receives excellent care and attention. Since moving in he has recovered significantly both physically and emotionally. The lodge has a warm, friendly feel and it feels like one big family. The smaller number of residents and regular staff (no agency) allows carers and residents to really become
familiar with each other and able to make good connections and recognise any problems sooner. Always a bit welcome for all visitors.

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Review from Karina G (Regular Volunteer) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit, everyone is always very helpful and my parishioner is very well cared for. She is very happy living at The Lodge.

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Review from G B (Son of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home for nearly two years and during this time she has been well cared for.

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Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for The Lodge is calculated as follows: ( (40 Excellents x 5) + (20 Goods x 4) ) ÷ 60 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for The Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Emma

Emma Vallender

Job Title: Registered Manager

Joined: 2021

Registered Manager at the Lodge since November 2021.
* NVQ Level 2 Health and Social Care.
* Diploma Level 3 Health and Social Care.
* Diploma Level 5 Health and Social Care.
* NCFE Dementia awareness.


I started off my care career as a community care worker being promoted to the senior care worker and continued to work my way up the career ladder to Team leader, Deputy Manager, Manager and now Registered Manager in various settings which also included Dementia care homes and assisted living.


I oversee the daily running of the Lodge ensuring a pleasant home-from-home environment is maintained and also provide hands-on care when required.


Jemma

Jemma Marsh

Job Title: Deputy Manager

Joined: 2014

Jemma has worked at the Lodge since 2014 starting off as a casual care worker and working her way up to become Deputy Manager at the Lodge.


She holds the following qualifications:
NVQ Level 2.
Diploma Level 3
Diploma Level 5.


Jemma assists the manager in the day-to-day running of the home and provides hands-on care also.


Frequently Asked Questions about The Lodge

What types of Care is The Lodge registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Lodge provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Lodge have?

There are 14 Single Rooms.

What are the Facilities & Services at The Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lodge to the centre of Havant?

1.1 mile(s) as the crow flies, distance by road may be significantly further.