The Oaks Care Home

46 New Brighton Road, Emsworth PO10 7QR

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6 Reviews

The Oaks Care Home, Emsworth

Care Provided by The Oaks Care Home

Type of Service
Privately Owned
For a maximum of 33 Service Users

Primary Care Categories
Dementia
Mental Health Condition
Older Person Care
Respite Care

Care Offered
Alzheimer's

Other Care Provided
Convalescent Care
Day Care
Own GP if required
Palliative Care

Good to Know

Group/Owner
Caldwell Group Ltd

Person in charge
Julie Houghton (Registered Manager)

Local Authority / Social Services
Hampshire County Council ( click for contact details)

Admission Criteria
- Ages 65+
- Ages 65+

Room Information
- Single Rooms (27)
- Couples/Companion Rooms (3)

Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015

Funding & Fees Guide for The Oaks Care Home

Weekly Charges per Person
- Self-Funded Residential Dementia Care from £1,000
(these prices are only a guideline, please contact The Oaks Care Home to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Television point in own room
Wheelchair Access

Visiting
During Covid 19, the home would ask that visitors call and arrange a time, but normally they offer an open door policy.

Parking
Parking on site.

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Review from S J (Daughter of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience

The Oaks has provided excellent, sensitive care to my mother, who has Alzheimer's/Dementia. The staff are always friendly, courteous and professional, and my mother is obviously happy, healthy and very well cared for.

Reply from Alex Woodfine, Deputy Manager at The Oaks Care Home

Thank you so much for taking the time to give us a review. It is great to know that you are happy with your mum's care. We can not wait till we can have more visits and spend more time in the garden.

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Review from Donna W (Daughter of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience

Everything has always been run very smoothly as far as I have been able to see over the past difficult months with the Covid restrictions in place. I am kept up to date with everything by email and telephone. All staff have always been friendly and attentive. My mother appears to be very happy at The

Oaks and is very well cared for. The new visiting procedures with all the restrictions are very well organised.

Reply from Alex Woodfine, Deputy Manager at The Oaks Care Home

Thank you for your kind words, Donna. We are pleased you are happy with your mum's care and look forward to being able to return to some normality.

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Review from Rosalind S (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience

Mum has now lived at The Oaks for nearly two years and in all that time but particularly in the last year I have been so impressed with the care and support she has received from all the team. Communication throughout the pandemic has been excellent.

Reply from Alex Woodfine, Deputy Manager at The Oaks Care Home

Hi Ros, thank you for your kind review. We really appreciate the feedback. We look forward to the day we can restart our coffee mornings.
Best wishes.

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Review from Emma B T (Daughter of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience

My father has been at The Oaks since January 2020. With their warm welcome, he settled in very quickly. The care has been exceptional. The staff are very friendly and patient. He says he is well looked after and enjoys the company. He was particularly touched by a birthday tea which was arranged for

his 89th birthday.
The home have been extremely careful to reduce the risk of Covid. Though periods of shut down have meant I have been unable to visit at times, we have been kept up to date. Regular zoom meetings with the Managing Director and home managers have kept us informed with current information and opportunity to ask questions. Arrangements were made for garden visits with access to a garden room when the risk was lower. This was very much appreciated.
The catering is excellent and my father always says the food is very good.
I am reassured that my father is in good hands.

Reply from Alex Woodfine, Deputy Manager at The Oaks Care Home

Thank you so much for taking the time to give us a review, we really appreciate it. We are so glad he has settled so well and has fond memories.

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Review from Mark H (Son of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience

October has been another busy, worrying and stressful time for all the staff at The Oaks; as if they haven't done enough this year. As ever, they do everything they can to keep the residents safe, something they have been hugely successful at this year. Without their commitment - not taking foreign

holidays, complying with all the regulations in the wider community as well as the home, laundering their uniforms at the end of every shift, and putting their residents front and centre of all they do. Their reward - and heaven knows they deserve one - is that there have been no cases of infection amongst the residents nor, as of the most recent update, amongst the staff. And despite how tired and stressed they all must be, they keep a fine sense of humour and are great morale booster. And of course, they have to do all the things they would normally do for the residents (and doubtless their own families) as well. These are heroines and I thank them most warmly.

Reply from Alex Woodfine, Deputy Manager at The Oaks Care Home

Thank you so much for taking the time to give us a review, we really appreciate it. Your words are so kind, I will be sure to pass them onto the staff. We look forward to being able to welcome you all back as soon as we can.

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Review from Linda S (Niece of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience

The Oaks was recommended to me when looking for respite care for my Aunt. Circumstances changed and permanent care was later required - my Aunt cannot speak highly enough of the staff, especially under the current difficult climate. I have also found the staff to be helpful and for the most time, kind.

Reply from Alex Woodfine, Deputy Manager at The Oaks Care Home

Thank you so much for taking the time to give us a review, we really appreciate it. Our residents happiness and safety is so important to us.

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Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Oaks Care Home

What types of Care is The Oaks Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Oaks Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Oaks Care Home have?

There are 27 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Oaks Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Oaks Care Home to the centre of Emsworth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

The Oaks Care Home

Care Provided by The Oaks Care Home

Good to Know

Funding & Fees Guide for The Oaks Care Home

Facilities

The Oaks Care Home Reviews (6)