Oak Tree Lodge

114 Lyndhurst Road, Ashurst, Southampton SO40 7AU
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10 47 Reviews
  • Oak Tree Lodge, Southampton
Oak Tree Lodge is a residential care home, situated on the edge of the New Forest. It makes the most of a beautiful location in order to help people achieve a comfortable and satisfying retirement.

The home is within walking distance of shops and other amenities. Ashurst station, with frequent trains into Southampton, Bournemouth, London and other large cities in the South, is a five minute walk away.

A professional team aim to provide the very best facilities and care for all people living in the home. The dedication and devotion of highly-trained staff has established their reputation as an friendly and caring home.

Oak Tree Lodge is a lovely, modern and tastefully decorated care home. It is registered with the Care Quality Commission to accommodate 19 residents in 18 bedrooms, all fitted with a nurse call system. Most rooms have en-suite facilities, whilst two assisted bathrooms and an assisted shower are available for those who need it.

Residents can relax in bright, spacious and comfortable lounges, a large conservatory or quiet sitting room. A charming landscaped garden is perfect for enjoying the fresh air and beautiful, scenic surroundings.

The appetising, tasty and nutritious menu at Oak Tree Lodge provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in a well-appointed dining room and residents can also dine in their own rooms if they wish.

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Care Provided by Oak Tree Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kate Biddlecombe (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Oak Tree Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,650 – £1,750
    • Self-Funded Residential Dementia Care £1,650 – £1,750
    • RESPITE Self-Funded Residential Care £1,650 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,650 – £1,750
  • (these prices are only a guideline, please contact Oak Tree Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Oak Tree Lodge Reviews (47)

Total of 47, showing 41-47
10

Oak Tree Lodge has a Review Score of 10 (9.958) out of 10, based on 10 reviews in the last 2 years. Over all time Oak Tree Lodge has 47 reviews.

Overall Experience

  • 44
  • 3
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  • 0

Date Published

47
2
5
10
37

Review from Sandra S (Friend of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice home.

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Review from K S (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Oak Tree Lodge for a few months. She settled in very quickly and is happy, on most of my visits she tells me how kind all of the caregivers are and that they can't do enough for all of the residents. I agree and feel that all the staff are friendly, kind and caring. The home has
a happy community feel to it and I would not hesitate to recommend it to anyone.

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Review from Angela R (Daughter of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been a resident at Oak Tree Lodge since February 2014. She chose it despite not suffering from dementia - Oak Tree Lodge specialises in this type of care. Her care has been warm, supportive and tailored to her needs. The environment is clean, bright and welcoming. My mother prefers not to
socialise with other residents, her wish for privacy has always been respected. In her 100th year my mother could not wish for better care.

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Review from Gillian D (Daughter of Resident) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Oaktree Lodge, Ashurst for 3½ years. She is always treated with the utmost respect and sympathetic care from what I have seen this level of care extends to all residents. Families and friends are encouraged to call in anytime so we see a range of highs and lows that
are ever present for elderly folk with dementia. I can not speak more highly of all the staff. They are kind, full of fun and approachable. The Christmas and Summer parties are delighted and very heart warming without their support I would have floundered.

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Review from John T (Son of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all the care being provided for my mum (as illustrated in my marks below)

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Review from Julia G (Daughter of Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff seem very caring and helpful. The food is cooked on the premises and there is a choice. All the residents look very clean and tidy. Would like a few more activities but that would mean paying more no doubt. The staff are very kind and try to reassure those resident who have dementia. There
is very little "turnover" in staff so they get to know the resident well.

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Review from Tina W (Daughter of Resident) published on 15 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. I would like a little bit more feedback from the manager. But I will now ask.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Oak Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Oak Tree Lodge is calculated as follows: ( (114 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 118 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Tree Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (1)

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Kate Biddlecombe

Job Title: Manager

Oak Tree Lodge is owned by Carewise Homes Group and is run by Care Manager, Mrs Kate Biddlecombe. Kate started her career as a midwife and specialised in community midwifery care, antenatal education and home births. After raising her children Kate returned to work but switched to elderly care, primarily working with dementia patients. Kate has been with Oak Tree Lodge for six years and worked from senior carer to deputy manager and now manager. Kate has gained her NVQ level 5 in Health and Social Care and holds qualifications in end-of-life care, dementia care and safeguarding as well as others.


Attentive and compassionate carers are available twenty-four hours a day. The high staff-to-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.


In addition to the Care staff, Oak Tree Lodge Care Home employs expert cooks, domestic staff, catering and kitchen assistants and a maintenance person.


In addition to the Care staff, Oak Tree Lodge Care Home employs expert cooks, domestic staff, catering and kitchen assistants and a maintenance person.