Our fees are a guide and will depend on an assessment of needs and the room requested
Visitors welcome at Oaklands Rest Home at any time. Oaklands also has a relatives' gateway where relatives can view care notes online, and share messages and pictures with loved ones from anywhere (appropriate consents are required).
Oaklands Rest Home also has a Facebook page which is updated daily with photographs of residents engaging in activities, and events and entertainment.
Parking is available on site
Oaklands Rest Home has a Review Score of 9.7 (9.745) out of 10, based on 21 reviews in the last 2 years. Over all time Oaklands Rest Home has 65 reviews.
Review from J P (Daughter of Resident) published on 10 May 2023
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Overall Experience
5.0 out of 5
Reply from Paige Edginton, Management Support at Oaklands Rest Home
Thank you for your kind words; I will pass this on to our team.
We look forward to your visits, and if we can be of any assistance with anything, you know we are always here to talk.
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Review from Alix T (Granddaughter of Resident) published on 9 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paige Edginton, Administrator at Oaklands Rest Home
Thank you so much for your kind words; I will pass this on to all of our team.
We are so pleased you had a lovely experience celebrating your relative's birthday with all your family.
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Review from S H (Daughter of Resident) published on 30 November 2022
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Overall Experience
4.0 out of 5
Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home
Many thanks for your review, we are so grateful for all your kind words and it's so nice to know that you felt supported by the team, as this is also very important to us.
With regards to the bathroom, if you feel you are able, please can you speak to me or the team so we can hear your concerns and look into rectifying this. Many thanks.
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Review from A K (Daughter-in-law of Resident) published on 2 September 2022
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Overall Experience
4.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Thank you so much, I will pass this on to our team.
We pride ourselves on keeping families updated and informed at all times.
Mum is a pleasure to look after and we will always give the same care to anyone, even when their care needs change. Their dignity and overall health and well-being is our number one priority.
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Review from Samantha M (Daughter of Resident) published on 23 August 2022
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Overall Experience
5.0 out of 5
Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home
Thank you so much for such an amazing review.
Getting to know mum is a joy and plays such an important part in her care.
I will share this review with the team and ensure the maintenance team get a special mention.
It is a pleasure to look after mum, and as we always say, you are all part of the Oaklands family.
Thanks again.
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Review from Lynn W (Daughter of Resident) published on 22 August 2022
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Overall Experience
5.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
We cannot thank you enough for this incredible review. We will pass this on to the team, especially our activities team. We are so pleased your minds are at ease with dad in our care, it is our absolute pleasure looking after dad, and a bonus getting to know you all.
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Review from Donna-Mae A (Daughter of Resident) published on 22 August 2022
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Overall Experience
4.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Hi Donna-Mae, thank you so much for your kind words, I will pass this on to all our team.
We love having dad with us and getting to know him, and we will always try and help maintain and encourage his independence whilst also ensuring he is getting the full benefits of living with us. Anything that is important to him is important to us.
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Review from Rodney H (Son of Resident) published on 27 July 2022
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Overall Experience
5.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Dear Rodney,
Thank you so much for your review, we will pass this on to the team.
We love looking after mum, she is an absolute pleasure, and we are so glad she is happy here.
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Review from Mike N (Son-in-law of Resident) published on 19 July 2022
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Overall Experience
5.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Thank you so much for your kind words, I will share this with our team.
We love our residents decorating their rooms with their personal belongings and making them feel at home.
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Review from Garrett R (Resident) assisted by family/friend published on 29 June 2022
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Overall Experience
5.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Dear Garrett,
Thank you so much for your review, it is greatly appreciated and means so much to have a resident share their experience and we are so glad it has been excellent.
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Review from Sharon S (Daughter of Resident) published on 29 June 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Dear Sharon,
Thank you so much for your kind words, I will pass this on to the team, it has brought tears to our eyes to be recognised for all our hard work, and it is a pleasure having you all as part of our Oaklands family.
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Review from Kate R (Daughter of Resident) published on 24 June 2022
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Overall Experience
5.0 out of 5
Reply from Paige Thorne, Administrator at Oaklands Rest Home
Thank you so much for your positive feedback which we will share with the whole team, and we are so glad you were able to enjoy the Jubilee Party with your loved one.
Kind Regards.
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Review from Rachel C (Granddaughter of Resident) published on 29 April 2022
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5.0 out of 5
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Review from Pat M (Friend of Resident) published on 4 April 2022
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5.0 out of 5
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Review from Linda R (Daughter of Resident) published on 8 March 2022
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4.0 out of 5
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Review from Fiona F (Daughter of Resident) published on 24 November 2021
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5.0 out of 5
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Review from Amy T (Resident) published on 1 June 2021
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5.0 out of 5
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Review from Julie S (Daughter of Resident) published on 18 May 2021
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4.0 out of 5
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Review from Sue (Daughter of Resident) published on 22 October 2020
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5.0 out of 5
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Review from Natasha N (Daughter of Resident) published on 20 May 2020
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5.0 out of 5
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The Review Score of 9.7 (9.745) out of 10 for Oaklands Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.745 for Oaklands Rest Home is calculated as follows: ( (194 Excellents x 5) + (45 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 247 Ratings = 4.745
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oaklands Rest Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
We currently have 1 room available.
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Job Title: Registered Manager
Joined: 2014
Nicola joined Oaklands in 2014 as our Registered Manager and has become a familiar face for many in the Marchwood community, thanks to her ongoing efforts to ensure a strong relationship between the home and the local residents.
Nicola has an extensive background in the care sector, having started out in the industry at just 17 years old. Before moving to the New Forest with her family, Nicola also achieved a BSc degree in Welfare Studies from Newport University while working as a Manager at a care home in Wales.
Outside of work, Nicola can often be found taking part in charity work and raising awareness for dementia causes, having lost her own father to the illness. Nicola is also hugely family-orientated and loves listening to music and taking her dog, Bella, on long walks.
Job Title: Managing Director
Samir is the Managing Director at Oaklands and works alongside his brother, Anish, to ensure the smooth running of the home. With over 20 years in the healthcare sector, Samir has always been passionate about making a difference in the industry, improving care standards and enhancing residents’ lives.
With a particular interest in technology, Samir helps Oaklands, as well as other care homes in the UK, adopt innovative solutions to improve person-centred care. This dedication to the industry is what led him to become the Founder and CEO of iCare Services, which revolutionises the care sector through technology.
Samir is the former Chair and now Executive Board Member of Hampshire Care Association – a not-for-profit organisation, which ensures care in Hampshire is of the highest standard and quality. Samir continues to play a role locally and nationally advocating for care providers.
Outside of work, Samir loves spending quality time with his family and can often be found training at the gym, playing rugby and enjoying boxing.
Job Title: Operations Director
With his highly analytical mind and degree in Computer Engineering, Anish took on the role of Operations Director at Oaklands to ensure the best working environment and processes are in place.
Similar to his brother, Samir, Anish has over 20 years of experience in the healthcare industry and shares his passion for embracing technology in the care sector.
Before becoming Operation Director, Anish was also the registered manager at Oaklands for 5 years.
Outside of work, Anish is a very sociable individual, who values his strong family connections and friendships. He is also a keen traveller and is extremely fortunate to have visited several countries and continents.
Job Title: Administrator
Paige is a lovely, warm character, who you’ve probably found greeting you upon your arrival at Oaklands.
Paige has been with us for over four years and massively enjoys her job. Paige particularly loves the daily interaction with residents and visitors, as well as the wealth of knowledge she’s amassed in her role.
Outside of Oaklands, Paige can be found looking after her two pet rabbits and enjoying her newest hobby…sea fishing!
Job Title: Head of Care
Mia Williams is a hardworking and committed member of the Oaklands team and since starting her career as a Carer in 2016, has progressed to Senior Carer, Senior Lead and is now Head of Care.
Initially, Mia came into care to look after her terminally ill father with her mother, but as she truly values how precious the later stages of life are, wanted to give something back to other families. Mia continues to be passionate and committed to the residents and their loved ones.
Mia has shown her dedication by completing her care certificate, followed by Levels 2, 3, and 4, and has nearly completed Level 5. Mia is also our medication champion.
Job Title: Head of Maintenance
Joined: 2014
Dave is an incredibly valued member of the Oaklands team and joined us in 2014 as a trained Chef before progressing to become our Head of Maintenance.
He is responsible for ensuring the safety and well-being of the residents and staff and always works tirelessly to keep the home and gardens looking their best.
Dave is at the heart of everything that happens at Oaklands and goes above and beyond to make events special for residents. From playing the ‘Last Post’ on Remembrance Day to creating a memorable Jubilee Street Party by putting up beautiful decorations to celebrate Oaklands’ first event where friends, family, neighbours and staff could come together again since the pandemic started.
He is well-loved by our residents and always takes their opinions into account when carrying out his work and spends time helping new residents settle in, to make sure Oaklands always feels like home.
In his spare time, Dave recently walked seven marathons in seven days, raising lots of money to support a mental health charity. It just goes to show what a caring person he is, inside and outside of work!
Job Title: Lifestyle Coordinator
Joined: 2024
Helen joined the Oaklands’ team as our Lifestyle Coordinator in 2024, bringing over 40 years of experience in organising events and activities. Born locally in the old Hythe Hospital, Helen has always loved being near the sea and the forest, which is why she’s never left the area. After many years working in various office roles, she decided it was time for a change and is now thrilled to be part of the Oaklands team.
Outside of work, Helen has been a Brownie leader for 39 years, sings with the ‘Goodnight Sweethearts’, a close harmony group, and is a member of the ‘Waterside Musical Society’. She also enjoys dressmaking, dancing, spending time in nature, and supporting local charities and events.
Helen is married with one son and two cats. Her organisational skills and passion for creating engaging activities are what make her such a valued part of our team. Helen hopes that the residents enjoy the activities she arranges and looks forward to spending quality time together.
