Review from Andrew S (Son of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience

All staff from senior management down were always more than helpful and only too willing to give assistance and support not only to my mother but the whole family.

My mother was shown the utmost dignity and respect and welcomed and integrated into the wider care home family and community with patience

and understanding.

A smaller care home situated in the heart of the Hampshire countryside in a wonderful location, with wonderful caring staff who always go that extra mile.

Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for your kind words.

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Review from Elaine S (Daughter of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience

What a lovely place, I definitely want to go there when I get old!!. The staff were kind and caring, they showed great care for my Mum, a fantastic group of people who showed dignity and care for everyone. Nothing was too much trouble for them they went over and above and made sure my Mum's last days

were comfortable and peaceful. Thank you to the manager and his Angels.

Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for your lovely review. It was our pleasure x

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Review from Ruth T (Daughter-in-law of Resident) published on 26 April 2018
Submitted via Website • Report

Overall Experience

Old Alresford Cottage is a fantastic care home and was the ideal place for my mother-in-law to live. She suffered with Alzheimer's and the care and support from all the carers and office staff was second to none - we couldn't have wished for a better place for the end of her life. Every time we visited

she would tell us how happy she was, how kind the carers were and from our own observations we could see that it was a happy place. There was plenty of activity and interaction and often laughter amongst the residents and staff. I would and have highly recommended this home to other people.

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Review from C B (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience

Staff, care and facilities are excellent with particular praise going to staff for involving my mother and for being flexible whilst I wait for deputy-ship.

My only criticism is that a man keeps entering my mother's room and has done so on my visits.

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Review from R C (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience

This is not a 5-star hotel. It is a warm, loving and caring home offering good support to the residents and also their families. Each resident is treated with respect and their personal needs are catered for. I know that she is in good hands and that I never need to worry.

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Review from Gloria G (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience

The home has a lovely atmosphere that is felt immediately upon entering. The staff are caring and compassionate. They treat the residents with dignity and respect. Both my parents have lived at the home for a total of over seven years between them. I couldn't find a better place for them to live.

Reply from Michael Larmour at Old Alresford Cottage Rest Home

Hi Gloria, thank you for your kind words. I will pass this on to our staff.

Kind regards

Michael Larmour MBE
Registered Manager

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Review from P H (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience

My father was a resident of Old Alresford Cottage for four years. During that time he was looked after by a very caring and compassionate team of permanent carers. This team was led by amazing team leaders whose dedication to their job showed in their smiling faces and kind words proffered during what

was sometimes very difficult times as my father became older and frailer. I put my trust in the management and carers to give my father the best support they could to make his final years as comfortable and safe as possible and this they did for which I thank them enormously.

Reply from Michael Larmour at Old Alresford Cottage Rest Home

Hi Pat, thank you for your kind words. I will pass this onto the staff.

Kind regards

Michael Larmour MBE
Registered Manager

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Review from Ian B (Son of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Old Alresford for 5 years, and she is well looked after. The staff are very caring towards her and treat her with dignity, respect and care. I would certainly recommend the home to friends and family.

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Review from Colin W (Brother-in-law of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience

We are very happy with the care and how they look after my sister-in-law.

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Review from David S (Brother of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience

My family and I have found this home a lovely place. The staff are very friendly and obliging. The rooms are always cleaned nice. We are very pleased with everything about the home.

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Review from Susannah S (Daughter of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise to give to Arlesford care Home. The staff are extremely helpful, friendly and professional at all times. The atmosphere is warm and cosy! The relationship between staff and residents is lovely. Both night and day staff work extremely well together and their skills are of a

high standard. Management is very good, extremely friendly. My father is very settled and is well liked I believe. It is nice to see him interact with all the staff and other residents.

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Review from Richard S (Son of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience

We looked at many care homes before placing my mother in care. When placing mother in a care home (the first) it seemed okay but after 2 months she wasn't happy so we continued our search. Out initial sight of the Old Alresford Cottage was very favourable and after 10 mins walkabout we felt very good

about it. There is a genuine honest feel about the home and after mother has been cared for here for two and a half years they have earned our trust and friendship with the home and each carer and some residents.

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Review from Ian F (Son of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience

My mother (now 97) came here in august 2014 after being in another home. This home is first class. The care, concern and attention given to all residents is a joy to see. The staff are full of kindness, the professional yet compassionate approach from the manager to the maintenance guys leaves me with

the peace of mind that mum is in the best hands. My mum was an isolationist when she arrived, wanting to spend much of the day in her room. Encouragement and activities made her a happier person within 3 weeks. Mum is now coming to the end of her life but the palliative care here is second to none. This is a superb place.

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Old Alresford Cottage Rest Home

Care Provided by Old Alresford Cottage Rest Home

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Funding & Fees Guide for Old Alresford Cottage Rest Home

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