Oak View Residential Care Home

47/49 Beach Road, Hayling Island PO11 0JB
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9.6 47 Reviews
  • Oak View Residential Care Home, Hayling Island
Oak View Care Home is a service set up to give families peace of mind when their loved ones reach a long-term or temporary situation that requires them to enter a residential care facility.

This English Oak-owned home has many pleasing interior features to make people's stay a pleasant one, such as luxury furniture and fabrics, alfresco dining and en-suite bathrooms, whilst also looking out over a private garden, park and recreation ground.

Staff training procedures are in place to make certain that all areas of care are dealt with professionally, including health and safety, medicine administration, food hygiene and infection control, while the team are also skilled in dealing with the challenging behaviour of conditions like dementia, without causing the resident any unnecessary distress.

Achieving excellence in care has been achieved as summarised in quality audit reports, now set as a minimum standard.

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Care Provided by Oak View Residential Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Rachel Adey (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Oak View Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,750
    • Self-Funded Residential Dementia Care £1,500 – £1,750
    • RESPITE Self-Funded Residential Care £1,500 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,750

  • Subject to room type and individual care needs.
  • (these prices are only a guideline, please contact Oak View Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.


  • Parking

  • Private car park out front with limited visitor spaces. Please call ahead if you are travelling by car and the home will do their best to accommodate you. Parking in front is not always guaranteed. If you are not able to park in the car park there is a reasonable amount of on-road parking nearby.


Oak View Residential Care Home Reviews (47)

Total of 47, showing 21-40
9.6

Oak View Residential Care Home has a Review Score of 9.6 (9.623) out of 10, based on 11 reviews in the last 2 years. Over all time Oak View Residential Care Home has 47 reviews.

Overall Experience

  • 40
  • 5
  • 1
  • 1
  • 0

Date Published

47
4
9
11
36

Review from Jane A (Sister of Resident) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Oakview for respite care after being discharged from the hospital. From the first day of him being there, he was treated with dignity and compassion.
Each time I rang, the staff were friendly and helpful and always cheerful. Nothing seemed too much trouble. It was a home from home.

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Review from Stuart (Friend of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home as the staff are friendly, caring and attentive. The care homes are well designed and regularly cleaned. A great place to put your loved ones!

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Review from Lesa (Friend of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home. The attention to detail and quality of care is fabulous.

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Review from Tracey B (Friend of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very lovely, comfortable rooms and spacious, light and airy common areas. Everywhere is clean and homely and the staff are friendly and professional.

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Review from P W (Husband of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has had the experience of three other care homes on Hayling Island and this home exceeds all of the others.

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Review from Jacquelyn C (Wife of Resident) published on 18 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Oak View is a kind and caring; family orientated home. The staff include me in all decision making and are as kind to me; as they are to my husband. The staff are very welcoming, and nothing is too much trouble. They will do everything they can to accommodate and always want to please. I feel my husband
is in very capable hands, and my mind is at ease; leaving him in their excellent care.

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Review from Brian K (Partner of Resident) published on 24 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is excellent.

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Review from Linda L (Daughter of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved to this home when her previous home was not equipped to cope with her advancing dementia. Oak View welcomed her, also my sister and I. Mum seems to have settled in well and is much more content, they have been able to reduce her medication considerably meaning Mum is less drowsy and
able to 'converse' with us on our visits. The home is clean, warm and welcoming with efficient and friendly staff. They are very responsive to the needs and interests of residents i.e. Mum likes to 'clean' so they got her a little bucket and a cloth so she can clean to her heart's content. There is good security there keeping the residents safe.

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Review from Ian Y (Nephew of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and genuinely appear to take pride in their work and always have a very pleasant approach to residents and relatives.
The entire home is well presented with a spacious lounge and a very nice garden area for the better weather.
The meals are always well prepared and varied with adequate
staff for assistance at mealtimes.

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Review from Sheila S (Daughter of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and came Oak View Residential Home in November 2018 after the care home she was in were unable to continue to meet her needs as her dementia had become worse. My sister and I were very apprehensive about the move as we and our mother were happy in the old home. However, we needn't
have worried. She settled in straight away and became less aggressive. The staff really took care of her and reassured us during the early days. The home is a safe, friendly home and the staff are compassionate. Staff and management are great. I am so happy about the way Mum is being taken care of in the home which includes dignity and respect.

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Review from Katherine J (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very helpful and caring. The home is clean, the food is good and all the residents look very happy.

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Review from Tracey C (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly staff.
The home is bright and spacious, my mum seems very settled here.
Staff are helpful and caring.

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Review from Julia D (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak View Care Home has provided an extremely safe, caring and compassionate home for our father for the last 3 years.
The exceptional management and staff treat our father with respect, kindness and dignity. We feel that he is part of a caring family where his needs are met and catered for to a high
standard. On our visits, staff seem genuinely fond of him which is so comforting to us.
A recent review of his care was very thorough and all my questions were answered and addressed.
Oak View perfectly understands our father's needs and we are grateful for their hard work and commitment to producing a high quality of care.

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Review from L M (Son of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Oak View are caring and attentive. Those who have been with the home for a long time almost treat my mother as a family. They have been patient and accommodating and go above and beyond to try and tend to Mum's specific needs and try to maintain a good quality of life for her.

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Review from Penny H (Wife of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very confident that my husband is receiving the very best care possible at Oak View to help him cope with Alzheimers Disease. All of the staff are so patient and helpful to all of the residents, ensuring a happy, safe, clean and secure home. I particularly value the support given to me by the
managers in securing a place for my husband after he attended Oak View for respite and daycare. Also, for the emotional support as this is a very difficult time for residents and relations alike, when a loved one has to go into permanent care.

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Review from Josie B (Partner of Resident) published on 2 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my partner came to Oak View it has felt like an extension of family we have all been made to feel very welcome. He appeared very settled from the beginning and the care provided is excellent. Staff take the time to make sure his needs and welfare are met. As next of kin I feel I am kept very well
informed of his needs.

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Review from Perry A (Son of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially went to Oak View Residential Care Home under a daycare arrangement then eventually moved in on a permanent basis. The whole procedure was handled very well and my mother was made to feel welcome. The staff are very caring and considerate.

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Review from D C (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have always found the staff very friendly and always helpful and respectful of my ageing mother. Although on occasions my mother's room has needed cleaning, it has been given attention to a satisfactory standard. It would be good if the standard of food be improved by having the meals served fresh
and well heated. Often the food has been cold and not very appetising.

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Review from Sandra S (Wife of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a lot more content since moving to Oak View.
He has Alzheimer's and Dementia and had to leave his last care home due to issues associated with his illness.
The staff at Oak View are really good and my husband is so much happier.
I visit at different times, but no matter when I
visit, I can tell that he is being cared for always.

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Review from Nicola P (Daughter of Resident) published on 16 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Oak View from January to August after his dementia (Alzheimer's & vascular) advanced to the point we could no longer adequately care for him at home. We couldn't have wished for a better setting for him to spend his final months. From the first day the staff at Oak View made sure he
felt he was 'home'. We were encouraged to come and visit whenever we wished. This was 'home' and so they don't have visiting hours as such.
The staff quickly became family to my dad and subsequently to us. He was safe at Oak View, he was cared for professionally but always in a loving manner. As the dementia changed he went through stages of aggression (at times very severe), however the staff were always positive and flexible in their approach and the level of care never waived. They responded quickly, professionally and ensured his medication was amended accordingly going above and beyond to make sure this was right. Above all Dad was not only cared for here, he was loved.

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Oak View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Oak View Residential Care Home is calculated as follows: ( (104 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 129 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.98 Points relating to the number of positive Reviews for Oak View Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 10 Positive Reviews ÷ 10.2 = 0.98

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Gemma

Gemma Benford

Job Title: Team Leader

Joined: 2016

Gemma has been working with us for over 5 years now at Oak View Care Home and continues to provide the highest standard of care with a smile on her face and care in her heart. Now in the position of team leader, Gemma is focussed on gaining further qualifications as well as continuing to lead her team impeccably.


NVQ Level 2 in Health and Social Care
Working towards NVQ Level 3 in Health and Social Care


Sekajja

Sekajja Lugolobi

Job Title: Care Assistant

Joined: 2018

Qualifications:
Diploma in Business Planning and Management


Michelle

Michelle Smith

Job Title: Care Assistant

Joined: 2020

Qualifications:
NVQ Level 2 in Hospitality and Catering


Frank

Frank Pace

Job Title: Care Assistant

Joined: 2019

Qualifications:
City and Guilds Catering Diploma