Oak View Residential Care Home

47/49 Beach Road, Hayling Island PO11 0JB
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9.6 47 Reviews
  • Oak View Residential Care Home, Hayling Island
Oak View Care Home is a service set up to give families peace of mind when their loved ones reach a long-term or temporary situation that requires them to enter a residential care facility.

This English Oak-owned home has many pleasing interior features to make people's stay a pleasant one, such as luxury furniture and fabrics, alfresco dining and en-suite bathrooms, whilst also looking out over a private garden, park and recreation ground.

Staff training procedures are in place to make certain that all areas of care are dealt with professionally, including health and safety, medicine administration, food hygiene and infection control, while the team are also skilled in dealing with the challenging behaviour of conditions like dementia, without causing the resident any unnecessary distress.

Achieving excellence in care has been achieved as summarised in quality audit reports, now set as a minimum standard.

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Care Provided by Oak View Residential Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Rachel Adey (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Oak View Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,750
    • Self-Funded Residential Dementia Care £1,500 – £1,750
    • RESPITE Self-Funded Residential Care £1,500 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,750

  • Subject to room type and individual care needs.
  • (these prices are only a guideline, please contact Oak View Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.


  • Parking

  • Private car park out front with limited visitor spaces. Please call ahead if you are travelling by car and the home will do their best to accommodate you. Parking in front is not always guaranteed. If you are not able to park in the car park there is a reasonable amount of on-road parking nearby.


Oak View Residential Care Home Reviews (47)

Total of 47, showing 41-47
9.6

Oak View Residential Care Home has a Review Score of 9.6 (9.623) out of 10, based on 11 reviews in the last 2 years. Over all time Oak View Residential Care Home has 47 reviews.

Overall Experience

  • 40
  • 5
  • 1
  • 1
  • 0

Date Published

47
4
9
11
36

Review from Edward S (Son of Resident) published on 29 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really helpful in making the decision process for deciding to put Mum in a home much easier with the support from the home and the understanding care given to us as the family.


Would recommend the home in Hayling Island.


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Review from Vanessa C (Daughter of Resident) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that I have to update my review since the upgrade to Oak View Residential Care home. Mum has now moved into a downstairs refurbished room which is just perfect for her. The cost is a little more but it is worth it. The new access to the patio and garden makes for a lovely view and somewhere
peaceful and pretty to sit and have a coffee together.
Sometimes the atmosphere is quiet and restful and at other times lively, with singing and even playing ball in the lounge!
The staff have been brilliant during the building work, which must have been very disruptive, but they did all they could to minimise the impact on everyone.
It feels that we can now settle down for a lovely summer in the new environment.
Thank you

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Review from S T (Wife of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was taken into Oak View after a prolonged stay in hospital. When he arrived he was very distressed and unhappy suffering from dementia. The staff at Oak View have been wonderful, showing him care and support. I cannot praise them highly enough and never leave worrying about whether he is
being cared for. They have made a difficult time bearable for all of our family.

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Review from Elaine A and Michele H (Daughter of Resident) published on 11 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Father became a resident of Oak View Residential Care Home in December 2016. The staff have been wonderful and supported the whole family during a difficult and emotional time. Dad has settled well and is benefiting from the specialised dementia care he now needs, which is delivered with compassion,
respect and expertise. As nurses ourselves, we are particularly impressed with the individual care given to each resident. The staff have made every effort to get to know Dad, his likes and dislikes, and we were encouraged to bring in personal belongings to make his room his own. The manager told us at the outset that Oak View is also our home while Dad is there and that is exactly how it feels.

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Review from Wendy A (Sister of Resident) published on 11 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to admit my Sister to a home was something I have dreaded since her diagnosis of Dementia but, thanks to the lovely Managerl and her wonderful team, it turned out to be a very positive experience indeed. At Oak View, rather than make the residents fit a regime (like one establishment I have
experienced), they create a person-centred, caring environment. Since the day my Sister walked into Oak View, I not only saw improvements in her well-being and contentment but I have been able to relax and get on with my own life knowing that she is in competent, friendly and trustworthy hands. Thank you Oak View.

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Review from Ray R (Husband of Resident) published on 7 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's been a resident of the care home since November 2011, both she and myself have been very happy with the standard of care received. The staff are friendly, efficient and the home is always clean and tidy. I have never had the feeling that my wife is uncomfortable and she always seems to enjoy
the food.

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Review from Portia P (Daughter of Resident) published on 7 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well looked after and as far as I can see so are other residents. She is safe and treated with respect. The staff are very caring and professional. Even cleaners and cooks are caring!!

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Oak View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Oak View Residential Care Home is calculated as follows: ( (104 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 129 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.98 Points relating to the number of positive Reviews for Oak View Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 10 Positive Reviews ÷ 10.2 = 0.98

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Gemma

Gemma Benford

Job Title: Team Leader

Joined: 2016

Gemma has been working with us for over 5 years now at Oak View Care Home and continues to provide the highest standard of care with a smile on her face and care in her heart. Now in the position of team leader, Gemma is focussed on gaining further qualifications as well as continuing to lead her team impeccably.


NVQ Level 2 in Health and Social Care
Working towards NVQ Level 3 in Health and Social Care


Sekajja

Sekajja Lugolobi

Job Title: Care Assistant

Joined: 2018

Qualifications:
Diploma in Business Planning and Management


Michelle

Michelle Smith

Job Title: Care Assistant

Joined: 2020

Qualifications:
NVQ Level 2 in Hospitality and Catering


Frank

Frank Pace

Job Title: Care Assistant

Joined: 2019

Qualifications:
City and Guilds Catering Diploma