Other Care Homes you may be interested in:
Welcome to visit at any time but do ask if you could please avoid lunchtime and evening meal
Small car park at front of home
Purbeck House has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years. Over all time Purbeck House has 1 review.
Review from S B (Daughter of Resident) published on 27 April 2023
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Reply from Jerome Peterpaul, Director at Purbeck House
Thank you for your kind words/feedback. We place the safety and well-being of our residents as our priority and are delighted to hear you feel so too.
We hear your feedback and would like to provide some info on this.
Although the garden is hard ground, residents are encouraged to take advantage of. There is a handrail leading down to our patio area. We do our best to bring the outdoors to our residents, when they cannot go outdoors, packages such as Incredible Eggs, where residents can experience the hatching of ducklings, allow us to bring nature into our home.
We do understand that some steps may not be as ideal as a flat floor plan, but we take pride in our staff who do their utmost to ensure residents remain safe. We also speak highly of the relationships our residents hold with staff/vice versa as you mentioned. We embrace a family feel to our home, because it is and we encourage residents to understand to use it as they please.
Thank you for your kind words and trust in us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.3 (7.333) out of 10 for Purbeck House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.000 for Purbeck House is calculated as follows: ( (4 Excellents x 5) + (3 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 11 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.333 Points relating to the number of positive Reviews for Purbeck House is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 1 Positive Reviews ÷ 3 = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet
