Rose Villa Care Ltd

138 Brook Lane, Sarisbury Green, Southampton SO31 7EW
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20 Reviews
  • Rose Villa Care Ltd, Southampton

Care Provided by Rose Villa Care Ltd

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Rose Villa Care Ltd
  • Person in charge
  • Amanda Riddle (Registered Manager and Company Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (10)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Rose Villa Care Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,020 – £1,500
    • Self-Funded Residential Dementia Care £1,020 – £1,500
    • RESPITE Self-Funded Residential Care £1,020 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,020 – £1,500
  • Fees vary depending on the needs of the resident. A full assessment would be completed to ensure that we can meet all their needs.


  • (these prices are only a guideline, please contact Rose Villa Care Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • View is by appointment only to ensure safe distancing between families.


  • Parking
  • Car Park on site


Rose Villa Care Ltd Reviews (20)

Over all time Rose Villa Care Ltd has 20 reviews.

Overall Experience

  • 15
  • 5
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Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Rose Villa since October 2022 and settled well there. Our fears about him needing to go into care have been completely washed away. He is happy and content, his health has improved, and his care is superb. Rose Villa is a homely care environment and is always clean and tidy.
I can't thank the staff enough for the care and attention they give my dad. It is pleasing to know that he loves the food and is always clean and well-presented. Nothing is too much trouble. Thank you, everyone, at Rose Villa.

Reply from Amanda Riddell, Manager at Rose Villa Care Ltd

Thank you for your kind words. We don't do this job for praise, but it is lovely when some come your way. It also gives the carers a boost if they are having an off day.


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Overall Experience  Overall Experience 4.0 out of 5

Fantastic place. The staff settled my mum in and talked to us about what was going on. There are regular residents meetings and they arrange activities for the residents.
The food is very good. My mum is safe, well looked after and happy.
Moving her was a worry but the staff at Rose Villa are exceptional.

Reply from Hannah Dear, Deputy Manager at Rose Villa Care Ltd

That's great to hear, I am glad you are happy with mum's place.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful to my mother. It is always clean and she is clean. Management always has time when you need a word.

Reply from Hannah Dear, Owner at Rose Villa Care Ltd

Thank you for your kind words. We are pleased you feel we are always available to talk.


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Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Rose Villa all very unexpectedly.
She was made to feel very welcome. Nothing is too much trouble for the carers. She is well cared for and all her needs are met. All staff are extremely friendly. As a visitor, I am made to feel welcome. Rose Villa is very clean and always
smells fresh.
My mum is happy here.

Reply from Hannah Dear, Deputy Manager at Rose Villa Care Ltd

That is really very kind of you, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The care my father received from the time he moved into Rose Villa Care Home in February 2018 was outstanding. All the staff without exception are so kind, caring and thoughtful.
My father had many complex needs but the staff looked after him so well and were so understanding. The communication was
amazing, we were always kept informed of any changes in his well being.
The home is always warm and welcoming and the staff made such a special effort to look after my mother when she visited.
We cannot thank the staff enough for the loving care, kindness and compassion he and ourselves received during the last weeks of his life. We could not have wished for a more perfect place for him to pass away.

Reply from Russ Welland, Owner at Rose Villa Care Ltd

Thank you for your kind comments. It helped having an understanding family.


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Overall Experience  Overall Experience 5.0 out of 5

I enjoy living at my care home. I feel safe and I am well looked after. I have a lovely room and I enjoy spending time in the garden. All my visitors are made to feel very welcome.

Reply from Russ Welland, Owner at Rose Villa Care Ltd

Ahh thanks, Jackie, welcome to the family.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Rose Villa in June 2018.
She settled immediately and is thriving here.
It is a wonderful home.
The carers are amazing and truly dedicated.
Nothing is too much trouble and anything mum wants or needs they get for her.
She is safe, secure and well looked after.
The home has a real
community feel to it and is very inclusive.
The owner is truly dedicated to this home and is always on hand.

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Overall Experience  Overall Experience 4.0 out of 5

I have found the care home very helpful and the staff kind to the residents. My mother did an initial part-time visit to the care home which prepared her for staying full time.

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Overall Experience  Overall Experience 4.0 out of 5

The care home is very comfortable and very homely.
The residents are extremely well looked after by a kind team of carers.
Their patience and dedication never falter.
The management looks after their medical needs, renewing their prescriptions, blood tests and any referrals to outside consultants.
The
food is of excellent quality and available whenever a resident asks for it.
They are always willing to make a hot drink and there is a constant supply of squash and water available at all times, be it day or night.
I couldn't wish for a better home for my husband.

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Overall Experience  Overall Experience 5.0 out of 5

Rose Villa has a homely feel and a nice atmosphere. The staff are very friendly and nothing is too much trouble. They really try to do all they can do to make residents as comfortable and happy as they can.
The owner is there every day and has a chat and a laugh with all the residents. My mother looks
very well since she's been in their care and has settled in very well. It's got a lovely well tended garden too.

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Overall Experience  Overall Experience 5.0 out of 5

Staff looked after my mother and always made us feel welcomed. Staff showed nothing but care and love towards my mum. The cook always provided lovely meals and we were always offered drinks and meals when visiting. Mum's room was always spotless by the cleaner. Rose Villa Domiciliary Care Ltd was a
lovely place for Mum to spend the last 18 months of her life. The carers are amazing, they have demanding jobs but always do it with a smile and laughter and nothing is too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

It was a daunting task having had to find a care home in a hurry for both my parents to be cared for in the reasonably short term but as soon as I spoke to the manager at Rose Villa I found her to be reassuring and so helpful. The staff were very welcoming and have continued to be very caring and reassuring
to us all.

Reply from Hannah Dear, Deputy Manager at Rose Villa Care Ltd

Thank you very much for your kind words. We try to be as helpful as we can when people are searching as we understand what a minefield it can be.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and attention, my mother is 94, suffers from dementia and has mobility difficulties. I am the only child (71) and live 150 miles away. I am always kept informed of her situation. I could not leave her in the home if I did not have complete confidence in the owner and staff. You only
have to walk into immediately feel at home. They cannot do enough for my mother.

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Overall Experience  Overall Experience 4.0 out of 5

I have always found the home caring and helpful. The staff are genuine and responsive to any concern. I can visit whenever I want due to their open visit policy.
They have always acted quickly when my aunt has needed medical care. Moreover, they have befriended her and she likes and appreciates their
care. This is a good care home.

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Overall Experience  Overall Experience 5.0 out of 5

The home is a very friendly place. The staff show compassion towards the residents and communicate well with relatives. They are very aware of how dementia progresses and take pains to explain to relatives how the progression of the illness can affect a resident. Each resident is treated like one of
the family.

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Overall Experience  Overall Experience 5.0 out of 5

The overall standard of care is satisfactory, no problems attentive staff. Pleasant surroundings.

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Overall Experience  Overall Experience 4.0 out of 5

I have complete faith in the home and staff. My mother is safe and secure and spares me any worries by residing in the home. Excellent facilities and first class nursing 24 hours a day.

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Overall Experience  Overall Experience 5.0 out of 5

Staff with a professional caring attitude. Home from home! what more can I say?

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Overall Experience  Overall Experience 5.0 out of 5

A friendly informal atmosphere.
Staff helpful and caring.
No unpleasant smells.
Visitors made to feel welcome.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Rose Villa Care for 2 weeks respite care. She is 89 and suffers from vascular dementia which can result in challenging behaviour. Although in places the building is a bit tired, the care she received was exceptional. The staff were all kind, gentle, non-confrontational and clearly
aware of dementia. My mother was treated with respect at all times and personal care always maintained her dignity and privacy. The staff clearly knew all residents very well and treated all as individuals. The staff were friendly, approachable and clearly happy in there.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Rose Villa Care Ltd

What types of Care is Rose Villa Care Ltd registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rose Villa Care Ltd provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rose Villa Care Ltd have?

There are 10 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Rose Villa Care Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Villa Care Ltd to the centre of Southampton?

6.0 mile(s) as the crow flies, distance by road may be significantly further.