Russell Churcher Court

Melrose Gardens, Gosport PO12 3BE
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9.6 51 Reviews
  • Russell Churcher Court, Gosport
Thorngate Living's Russell Churcher Court residential care home was purpose built in 1993. It has plenty of bright communal areas and is set in its own grounds with well maintained tranquil gardens. The home's 44 modern self-contained flats all have their own front door opening onto a central corridor. Each of the mostly south-facing flats comprises a sunny bedsitting room, toilet, shower and a small kitchenette with a fitted refrigerator. Residents may prepare their own hot drinks if they wish. Thorngate Living encourages all residents to personalise their rooms with their own furniture and belongings to help them feel comfortable.

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Care Provided by Russell Churcher Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Thorngate Churcher Trust
  • Person in charge
  • Fiona Taylor (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Russell Churcher Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,273 – £1,565
    • Self-Funded Residential Dementia Care £1,565 – £1,565

  • These fees cover all our services while in our care, such as accommodation in our large en-suite rooms, care, laundry, food, heating and lighting, and most activities. They do not cover some special trips, for example garden centres or pantomimes where an entrance fee might apply.


    Neither do fees cover specialist services such as opticians, hairdressing or podiatry. They do not cover personal items such as toiletries, or clothing labels. Cable television and broadband is a service increasingly requested by residents and this is available at an extra charge from providers. If you need to visit a hospital for an appointment and your relatives or representatives are not able to provide you with an escort, we can advise you in advance how much we will charge you.
  • (these prices are only a guideline, please contact Russell Churcher Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Visitor car parking outside the care home.


Russell Churcher Court Reviews (51)

Total of 51, showing 1-20
9.6

Russell Churcher Court has a Review Score of 9.6 (9.621) out of 10, based on 11 reviews in the last 2 years. Over all time Russell Churcher Court has 51 reviews.

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Review from W S (Friend of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On Tuesday 11th February 2025 myself and my husband went to visit my friend and our eyes nearly popped out, what a beautiful fantastic place so very clean and all the staff were so welcoming and friendly nothing is too much trouble, my friend never wanted to leave her own home but she is so happy to
be at Russell Churcher Court, as she has met so many new friends what with all the entertainment they have. Meals are out of this world, myself and my husband would like to say a very big thank you for everything you have done and continue to do. God bless you all.

Reply from Anne Taylor, CEO at Russell Churcher Court

Wow, what an amazing review. Thank you so much. It is so kind of you to take the time to give us a lovely review and we really appreciate it. I am glad your friend has settled in so well and we look forward to continuing to make her happy in her new home. Best wishes, Chief Executive.


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Review from Kerrie Z (Daughter of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly we had to make the decision to our dad into a residential home due to no longer being able to look after him at home. After looking at Russell Churcher Court we know that this would be the right place. It's bright, clean and smells nice. All the staff stopped to say hello.
Dad has been here for
a few months now and has really settled into to his new surroundings and has a few favourites already.

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you so much for this wonderful review. It means a lot to everyone here to read amazing comments. We love working hard to deliver the very best care we can to our residents, and we are grateful to you for taking the time to review us.


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Review from Steve D (Son of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Russell Churcher Court for over a year and she is very happy there. The staff and carers are lovely, cheerful, and very welcoming. The level of care is above and beyond what our family was expecting. There are lots of activities to keep Mum occupied and she has been encouraged to
make her room very homely and
fill it with her beloved house plants. I can't recommend Russell Churcher Court highly enough!

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you so much for this wonderful review. It is delightful to hear that your Mum is happy. Her plants are a lovely touch and thank you for your recommendation. Best wishes.


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Review from P C (Son of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Russell Churcher & the staff for the level of service my father receives. Today I received a call from a member of the staff, my father was worried about a communication he had received from the local council. She contacted me immediately & assisted my father as he explained
things & calmed him down, my father's care home is in Gosport Hampshire & I live in Scotland. She helped my father with passing on the information & checked that all the details had verbally been passed, she then scanned the document & sent them to me & I managed to sort things out. Because of that particular staff member's immediate response to my father's slight distress, we were able to get things sorted quickly & I cannot thank her enough for her focus on my father's situation & the positive "can do" attitude she has toward the residents living in Russell Churcher Court. In fact, I cannot thank enough all the staff at Russell Churcher Court for their positive commitment to the residents.

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you so much for this amazing review. I'm so happy that we were able to help. Every detail matters and it is lovely to hear that colleagues are all doing their best in every way to make life as full, rich, and happy as possible for residents. Thank you for taking the time to leave this review, we all appreciate it. Kind regards - Chief Executive.


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Review from A E (Next of Kin) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff try their hardest to help and encourage residents to join in activities, sometimes it feels that those who stay in their rooms due to mental health issues are a bit forgotten.

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you for your thoughtful review. I have already discussed this with the Registered Manager so we can respond to this appropriately. - Chief Executive.


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Review from Beverley G (Friend of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend, her room was clean and tidy. All the staff were very friendly and said hello to me and my friend. I went to see my friend about 11:00 am and stayed until lunchtime then walked her down to the dining room where everything was set up for lunch. It's always a pleasure to visit the
home.

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you so much for this fabulous review. I am so glad you were made to feel at home and we look forward to welcoming you back soon. Best wishes.


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Review from Jeanette M (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a bright, clean and welcoming place! Every member of staff is friendly, approachable and caring. My mother is blind and no effort has been spared to ease her transition into this, for her, new environment. As a family, we feel able to trust the home and its staff to care for Mum and encourage the
best from her.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for such a lovely review. I am delighted that your mother and your family have found the process of settling in a good experience. I will communicate your review to all our teams and thank them for their hard work and care. Kind regards


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Review from Chris C (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all pleasant and friendly. My father needs to be encouraged more proactively to leave his room and spend time with other residents. Need more attention to personal care: daily shave, face and hand wash after each meal. Do activities with him in his room if he doesn't want to engage outside
of his room. Staff to ensure that they help with his meals, cutting food up and placing food within easy reach of him.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you for your comprehensive review. I have fed your review back to our managers in Russell Churcher Court so that we can address the specific comments raised straightaway. Thank you again.


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Review from J F (Friend of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant place to visit.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for your lovely review. We are so grateful for you taking the time to give us feedback. I will pass on your review to our teams. Best wishes.


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Review from Geoff S (Son of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Russell Churcher Court were open and welcoming from our initial view onwards. The whole home is very clean and well maintained. The rooms are bright and airy and can be personalised with your own furniture, pictures and ornaments. Staff are all very caring and listen to any concerns the
residents may have. The food is very good for both choice and quality, and there are plenty of activities and entertainment available.
Mum has been at Russell Churcher Court for 6 months now and is very happy and settled.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for your further review. It really means such a lot to our teams to hear that your mum is so happy and settled. I will pass on your comments to our staff.
Best wishes,
Anne Taylor


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Review from Les M (Son of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was welcomed politely on my arrival. The carers were excellent with my mother, as she was a little under the weather. When I first saw her, there were three carers tending to her. They have a great rapport with Mum. Everywhere was clean. The team all seem invested in their work.

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you so much for your review. We really appreciate you taking the time to give the team such great feedback. We look forward to continuing to look after your mum.


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Review from Ann T (Daughter of Resident) published on 7 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Best move we made putting Mum in Russell Churcher. She is so happy and the staff are lovely, my sisters and I can not worry now because she is safe and well cared for.

Reply from Anne Taylor, CEO at Russell Churcher Court

Thank you so much for your lovely review. We are really pleased that you feel you made the right choice. I will pass on your thoughts to our great teams.


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Review from Derek B (Husband of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the atmosphere in the home is very good. The staff are very cheerful and helpful and make me welcome to any activities that they organise.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for this amazing feedback. Our priority is the care of residents and I am delighted that you have been kind enough to take the trouble to complete the review. I will pass on your responses to our wonderful teams in care, housekeeping, kitchen, and administration.


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Review from Jacqueline S (Daughter of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 83-year-old mother was receiving end-of-life care after returning from hospital with pneumonia. All of the staff were exceptional in their attitude and treatment of my mum and also my sister and me, who were constant visitors for the final 10 days of Mum's life. We were kept informed and looked after
both physically and emotionally, receiving advice, care and understanding. Mum's room was peaceful and calm and the staff provided soft music, extra chairs, coffee and friendship at all hours of the day and night. Mum's physical needs were well met with 2 members of staff administering personal care every hour to keep Mum comfortable. No one hesitated to call the doctor or district nurse when necessary. All in all, we could not fault the care she received and know that her death affected everyone in the care home as they all felt personally connected to Mum. Even since her death, they have shown me and my family care and compassion.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for your wonderful review. I am delighted to hear that you feel your mum had great end of life care. I will be sure to pass on your kind words to all our teams, from care, through housekeeping, kitchen and administration. I wish you and your family well for 2023.


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Review from K A (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Russell Churcher have helped me to get my mum settled into her new home. They are awesome people who do a very difficult and very important job and I am so grateful for their kindness, humour, patience and professionalism. They are wonderful people and the facility is top-notch! I would
not hesitate in recommending Russel Churcher Court.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

I am very grateful to you for taking the time to leave us such a lovely review. We are here to make life as happy as possible for our residents and it really means a lot to us that your mum has had a great experience. I will be sure to pass on your comments to all our wonderful teams in care, kitchen, housekeeping and admin. Many thanks and let us know at anytime if there is anything further we can do to help.


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Review from Catherine W (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Russell Churcher for almost a year, and the improvement in her general well being and mobility is wonderful. Although she would have preferred to stay in her own home she realised that she needed to move into a care home and what a stroke of luck that Russell Churcher was recommended
to us! The staff are so friendly and caring - she was apprehensive about needing help with personal care, but they have approached it with a caring manner and helped her maintain her dignity. Humour is important to Mum - and there's plenty of that amongst the residents and staff! She seems to have a new zest for life - taking part in the armchair exercise classes, enjoying day trips out, quizzes etc. it's wonderful to see my mum back to her old self.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

It is wonderful to read about your experience of our home, and I will pass your comments on to our wonderful care, kitchen, housekeeping, activities and admin teams. We try to always remember that the resident is at the heart of our service. I'm also delighted that your mum has been able to participate in so many activities. I know there are even more planned by the new registered manager. Thank you so much, on behalf of us all, for your review.


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Review from Elizabeth R (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently become a resident after moving from another care home. After only 3 weeks I see an improvement in her mobility and general interest in life. The management and carers that I have come into contact with have all been excellent, from the process of moving in and then assessment
of my mother's care to the general day-to-day interaction. I feel very confident that my mother is in the best hands.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

My team and I are bowled over by your wonderful review of Russell Churcher Court, especially your mention of our carers. We are here to provide the best possible care to our residents on our care home and housing and I am delighted that this has been your experience. I will pass on your comments to our teams. Thank you.


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Review from N G (Son of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean.
Staff are always smiling.
Lots of activities going on.

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Review from Stephen W (Son of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident here since September 2020, prior to that she was in sheltered care and was struggling with every day life to the determent of her health. Since she has been at Russell Churcher she has become much happier and at ease, the environment is wonderful, the home is lovely and clean
and bright, the food good and the staff are absolutely wonderful, they all care so much and make you so welcome. We are really glad we got mum into Russell Churcher and can not think of a better residential care home for her. I would like to take this opportunity to say a great big heartfelt thank you to all the staff for making mum so welcome and ensuring she feels at home. I would not hesitate on recommending this care home for anyone's loved one.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

I can't thank you enough for your review and especially mentioning our wonderful caring staff. Their dedication to the residents and hard work is amazing and I am so grateful for your comments mentioning them.


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Review from Paul D (Son of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently become a resident and has taken a few weeks to settle into the home routine. She seems much more relaxed and has substance to her day now after living with Covid on her own for the past year. Having been struck down by a stroke, she really needs the support she is receiving now,
both mentally and physically. The threat of another stroke or TIA cannot be discounted, so to have 24hr support is a great relief to both my brother and I.
From my short visits I am always greeted by smiling faces and a good sense of humour by the staff. Drop in's by the staff are always cheery and caring.
All in all I am glad my mother is being cared for by staff at Russell Churcher Court.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you very much for this wonderful review. We are happy that your parent has settled in, and that the staff are making you feel welcome .


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Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Russell Churcher Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.621 for Russell Churcher Court is calculated as follows: ( (89 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Russell Churcher Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Fiona

Fiona Taylor

Job Title: Registered Manager

Joined: 2022

Fiona is a qualified nurse who joined the team in November 2022. She is an experienced RM, well-known locally.


Hollie

Hollie Hall

Job Title: Deputy Manager

Joined: 2023

Hollie is a talented, caring and qualified manager who was previously the compliance and data manager for the Trust.


Frequently Asked Questions about Russell Churcher Court

What types of Care is Russell Churcher Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Russell Churcher Court provide?

Palliative Care, Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Russell Churcher Court have?

There are 44 Single Rooms.

What are the Facilities & Services at Russell Churcher Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Russell Churcher Court to the centre of Gosport?

1.0 mile(s) as the crow flies, distance by road may be significantly further.