Russell Churcher Court

Melrose Gardens, Gosport PO12 3BE
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9.6 51 Reviews
  • Russell Churcher Court, Gosport
Thorngate Living's Russell Churcher Court residential care home was purpose built in 1993. It has plenty of bright communal areas and is set in its own grounds with well maintained tranquil gardens. The home's 44 modern self-contained flats all have their own front door opening onto a central corridor. Each of the mostly south-facing flats comprises a sunny bedsitting room, toilet, shower and a small kitchenette with a fitted refrigerator. Residents may prepare their own hot drinks if they wish. Thorngate Living encourages all residents to personalise their rooms with their own furniture and belongings to help them feel comfortable.

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Care Provided by Russell Churcher Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Thorngate Churcher Trust
  • Person in charge
  • Fiona Taylor (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Russell Churcher Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,273 – £1,565
    • Self-Funded Residential Dementia Care £1,565 – £1,565

  • These fees cover all our services while in our care, such as accommodation in our large en-suite rooms, care, laundry, food, heating and lighting, and most activities. They do not cover some special trips, for example garden centres or pantomimes where an entrance fee might apply.


    Neither do fees cover specialist services such as opticians, hairdressing or podiatry. They do not cover personal items such as toiletries, or clothing labels. Cable television and broadband is a service increasingly requested by residents and this is available at an extra charge from providers. If you need to visit a hospital for an appointment and your relatives or representatives are not able to provide you with an escort, we can advise you in advance how much we will charge you.
  • (these prices are only a guideline, please contact Russell Churcher Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Visitor car parking outside the care home.


Russell Churcher Court Reviews (51)

Total of 51, showing 21-40
9.6

Russell Churcher Court has a Review Score of 9.6 (9.621) out of 10, based on 11 reviews in the last 2 years. Over all time Russell Churcher Court has 51 reviews.

Overall Experience

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Date Published

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Review from Gail G (Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice feeling when you go in like you have come home.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for taking the time to give us such a lovely review.


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Review from Mark D (Son of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed many care homes, Russell Churcher Court stood out head and shoulders above the rest. Rooms are on par with out of town care homes charging twice the price! When you telephone the staff always pick up and are polite, very well-spoken and obliging - top marks!

Reply from Jo Voysey, Receptionist at Russell Churcher Court

Thank you so much for taking the time to write a review, I will pass it on to our teams working today.


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Review from K L (Niece of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Taking my aunty out can prove difficult due to her mobility and dementia, staff listen and help whenever they can. My aunty is well looked after and has formed a good relationship with the staff. The home is very clean and well managed. The staff are friendly and work well as a team. There are plenty
of activities available to the residents. The food menu is varied and choices can be made by the residents. Medication is managed well.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for your very generous review. It is very kind of you to take the time to complete a review card and we intend to do our best to continue to look after your aunty.


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Review from Toni H (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Russell Churcher Court for almost 12 years, and that says everything. Mum is extremely well looked after by a team of very professional nurses who always have the time to spend with mum; making her comfortable, safe and feeling an important part of the family community at Russell Churcher
Court. I can highly recommend Russell Churcher Court.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for taking the time to submit a review. We all really appreciate it. Your mum is an absolute joy and carers often comment how wonderful she is.


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Review from Lindsay (Niece of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved to Gosport to be near family, and to receive the care she needed. She has lived here for over 3 years and is treated with love, care, concern, dignity, and sympathetically every day. Humour is a huge part of my aunt's personality and, thankfully, Russell Churcher Court has taken this on
board fully; everyone there interacts with my aunt fully and they encourage her to enjoy every day. All family and other visitors are made very welcome, part of a larger family. My aunt's changing requirements are paramount to the Court, brought to our attention clearly and thoughtfully, helping us to take step changes in my aunt's welfare and care in our stride, confident that the very best choices are made. Through the pandemic, the level of care and concern has remained exceptional, while keeping love and humour in the equation. As a family, we are so glad to have found the right place for my aunt, and we are truly grateful to everyone at the Court for all the help and support we receive.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much. We are truly delighted to look after our residents and reading your review gives us all a lift. Thank you again.


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Review from Sarah M (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my Mum receives from Russell Churcher Court care home. She has been there for four years now, and I wouldn't want her to be anywhere else. There is a happy family atmosphere in this well run care home. She is happy and well cared for by dedicated and truly caring staff.
My
Mum feels secure, happy and loved, what more could I as her daughter asks for.
I have given an excellent rating to all questions except value for money. This has no reflection on Russell Churcher, I just think generally the prices charged for all care homes are extortionate.
It's sad to think that people like my parents who have worked hard all their lives never wasting money, and taking pride in buying their home, only to see that all taken away to pay for care. Sadly that's the system.

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

Thank you so much for your wonderful review, Sarah. We remain ever hopeful that the Dept of Health and Social Care will come forward with a resolution for social care funding. My best wishes Anne.


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Review from Tom B (Son of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to acknowledge what a terrific job all the staff are doing at the care home through these difficult times. Have been to visit my mum 'through the window' this morning. The staff were caring and attentive and clearly knew my mum individually and were positive and supportive.
My mum has been
a resident for over 10 years, the care she has received has been amazing. I have no doubt in saying that she would not be here today had it not been for these good folk. The home is well organised but what strikes me most is the genuine care which the staff demonstrate and their commitment. These guys should definitely be included in the Thursday night cheer!

Reply from Anne Taylor, Chief Executive at Russell Churcher Court

You are very kind, I will pass this onto our teams today. Thank you so much.


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Review from P M (Son of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in the home for four months now. I have been impressed with the way she has been treated since her arrival and the care she has received to date. The staff are professional and motivated and interact well with residents. The home is well managed and a comprehensive programme
of entertainment and participative events organised throughout the week.

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Review from H E (Daughter of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one mum has felt very very welcome, nothing is too much trouble, mum fits in and it feels like home. She is extremely happy with the decision to go there and sell her home after many many years of living there with my late dad. She has got more confident and looks happier and healthier. I would
like to thank everyone involved for putting my mind at rest so I can sleep better at night too.

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Review from S P (Friend of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff appear very friendly and helpful.
The menus are varied and our friend has said the food is good.

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Review from J F (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's been here just over a year. She has Alzheimer's. She seems happy and settled. She's put a lot of weight on, which is concerning, but she's well looked after.
Though I am very happy with her care, it would be nice to have more contact about her health issues (as I live away and can't visit
regularly).
I do get some email updates occasionally - but not about her health so much.
I know the home is busy and folk seem lovely, it would be nice to be a bit better informed/updated re mum's health/wellbeing in reality.

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Review from J W (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been pleased with the care Mum has, but since a change in staff, we feel big improvements. We are much more informed and included and so many new activities seem to be taking place.

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Review from J H (Friend of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited friend: Staff friendly and helpful. My friend is happy and on good terms with all the staff and enjoying a visit with therapy dogs. The building is clean and well cared for, with lovely decor and flowers, like a hotel. Nice relaxed atmosphere throughout.

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Review from Audrey H (Daughter of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Russell Churcher Court for over three years and both of us are very happy with the care she receives. The purpose of this review, however, is to comment on the wonderful work the Activities team has been doing to make the home a lovely, stimulating and cheerful place to live in.
The corridors are decorated very imaginatively and attractively and the dining room decor changes in line with seasonal celebrations, Christmas, St Valentine's etc.


I attended the Residents' meeting on 29 March. It was a full house with many residents and family members in attendance, all being served tea and home-baked cakes and made to feel welcome and listened to. After a discussion of items on the agenda, we were presented with the new mobile shop which really impressed everyone, it is so prettily decorated like an old fashioned ice-cream cart! It will make shopping a pleasurable experience!


The imagination and enthusiasm of the Activities team really deserve commendation.


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Review from Joseph N (Relative of Resident) published on 17 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited this Care Home on a few occasions now, I can confidently say this has to be one of the most caring and compassionate homes I’ve been to. It’s immediately evident from entering the vast grounds, that it’s extremely well looked after with no litter and plenty of greenery.


When you enter

the building, the entrance is secure to safeguard the residents and you’re welcomed by a wonderful receptionist. The courtesy and respect shown to the residents throughout the clean and well-maintained areas is a pleasure to see. It’s clear the staff care about each of the residents and nothing seems to be too much for visitors.


Food served is excellent in variety and served by chefs who, again, show pride and passion in what they do. I was impressed to see the organisation of meal times when I visited, and the time carers took with residents.


Overall, I highly recommend the service and find it caring and very well led. Thank you for treating residents as if they were your loved one.


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Review from Irene H (Sister of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my sister at this nursing home has quite definitely prolonged her life.

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Review from Ann A (Wife of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only used one other facility for his respite but will now only use Russell Churcher.

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Review from Marie N (Daughter of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been at Russell Churcher Court for just over 18 months and is very happy. Her room is lovely and bright, and the communal dining room and lounge have been recently decorated and are cheerful and very pleasant.
I visit regularly and always find the staff caring and respectful to the
residents. While I am there various people come to see Mum to tell her about the day's activities, discuss her choice of meals, offer her a warm drink or just to see she is OK. I, therefore, know that when she is feeling unwell and stays in her room she is being well cared for and not feeling alone.
The activities are varied and include word games, bingo and crafts, all of which Mum enjoys. They celebrate every event possible, World Cup, Royal Wedding, Valentine's Day, etc. by decorating the home and also arrange trips out. An excellent care home and we have no regrets with our choice.

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Review from Jaqueline H (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's room is always warm and cosy and inviting. The food is appetising and tasty. The staff are warm, friendly, caring and welcoming. I worried about my mother going into a home but I always came away relaxed knowing she is in good hands. During a recent illness, she was monitored and taken care
of following a doctors visit.


I recommend this lovely home and if I ever need to go into a home, I would certainly choose this one.


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Review from Jane R (Niece of Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Russell Churcher Court last Autumn, my aunt has settled well and feels very much at home. Her room is well appointed and of a reasonable size and the bathroom is excellent. She is encouraged to join in with activities on offer and her experience there has truly offered her a new lease
of life following the loss of her husband. She has made good friendships and built excellent relationships with the lovely staff.

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Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Russell Churcher Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.621 for Russell Churcher Court is calculated as follows: ( (89 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Russell Churcher Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Fiona

Fiona Taylor

Job Title: Registered Manager

Joined: 2022

Fiona is a qualified nurse who joined the team in November 2022. She is an experienced RM, well-known locally.


Hollie

Hollie Hall

Job Title: Deputy Manager

Joined: 2023

Hollie is a talented, caring and qualified manager who was previously the compliance and data manager for the Trust.