Sway Place

Church Lane, Sway, Lymington SO41 6AD
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9.9 121 Reviews
  • Sway Place, Lymington
Sway Place is a stunning, purpose-built care home in the New Forest National Park. The team delivers a luxury lifestyle and an exceptional level of care to all residents, including residential and dementia care on a respite or permanent basis.

The home offers superb facilities, including a café, hair and beauty salon, library and five-acres of landscaped grounds. There is something for everyone, including activity rooms with a varied programme of group and one-to-one activities.

There are separate 'households' in the home, as well as cottages set within the beautiful grounds where residents can live more independently whilst also enjoying all the benefits and facilities of the main home.

Care Provided by Sway Place

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Francis Bosompim (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sway Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,625
    • Self-Funded Residential Dementia Care from £1,705
  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge.
    What’s included?


    • All care and support including a monthly review of care plans (not applicable to independent living
    residents)
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access inside the care home building


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Sway Place to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.


  • Parking
  • There is ample parking for visitors in the private grounds of the care home


Total of 121, showing 1-20
9.9

Sway Place has a Review Score of 9.9 (9.868) out of 10, based on 36 reviews in the last 2 years. Over all time Sway Place has 121 reviews.

Overall Experience

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  • 10
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

4 weeks respite care.
Interesting stay as have been involved with nursing/care in a past life.
Sway Place met all expectations, well done!

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Overall Experience  Overall Experience 5.0 out of 5

I have been her for 7 years and I can't fault it. The staff are very kind and caring.

Reply from Laura Blake, Home Manager at Sway Place

Thank you for your wonderful review! It's a pleasure having you at Sway Place. Our team is dedicated to ensuring our residents are always at the heart of everything we do, and we truly appreciate your recognition of how kind and caring the team at Sway Place is.


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Overall Experience  Overall Experience 5.0 out of 5

Great home and fantastic staff, highly recommend.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for sharing your experience at Sway Place and for your kind recommendation. It's a privilege to have you at Sway Place!


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Overall Experience  Overall Experience 5.0 out of 5

I went into hospital after a fall, my husband is very nervous about being away from me, he has various health issues including mild dementia. We have been to Sway Place numerous times and therefore we were happy for him to come here. He was very well looked after here and I felt comfortable he was happy.
One member of staff in particular is such a lovely lady and goes out of her way to look after us with her kindness and care.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for taking the time to share your feedback about your experience with us.
At Sway Place Care Home, we hold ourselves to high standards, and we are truly pleased to hear that your experience has been a positive one. Your kind words mean a great deal to us, and it was an absolute pleasure to care for your husband.
We look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has another serious stroke and the professionalism and care given by the staff has been second to none. Not only has the care given to my Mother been fantastic but also the kindness and support shown to the whole family has been amazing at this very difficult time. I cannot recommend Sway
Place highly enough.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for taking the time to share your experience with us.
Your kind words are truly appreciated and it's reassuring to know that we are meeting the high standards of care we strive for.


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Overall Experience  Overall Experience 5.0 out of 5

The whole atmosphere has changed very much for the better over the past few months. All staff seem happy and provide exceptional, loving care. Having access to the app has given us insight into my brother's activities. Living so far away it's helpful to have this facility. Memory care are very good
at keeping us informed of any changes or issues.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for your lovely review. Your feedback is truly valuable in helping us continuously improve and build upon the service we provide to our residents and their families.
We greatly appreciate your kind words and support.
Best regards,
from all at Sway Place


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic time at the friends and relatives Christmas party. It has been lovely seeing everyone together with loves ones and with smiles on their faces and dancing.

Reply from Laura Blake, Home Manager at Sway Place

Thank you very much for taking the time to share your feedback about your experience.
We are so pleased to hear that you enjoy the monthly relatives' events as much as we do. It is always a pleasure to have you join us!


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Overall Experience  Overall Experience 5.0 out of 5

Super warm welcoming place, full of smiles, staff are as nice as can be. Honestly can't stress how lovely this place is.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for your kind words. It is truly rewarding to receive such positive feedback and to know that we are providing excellent care for our residents and their families. Your grandfather is an absolute pleasure to care for, and we greatly appreciate your support. Best regards, From us all at Sway Place


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Overall Experience  Overall Experience 5.0 out of 5

Ten out of ten, great staff. Very content.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for your lovely words. It is an absolute pleasure to support you and have you live here with us at Sway Place. Your kind comments have been shared with the whole team, and they truly appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and comforting environment.

Reply from Laura Blake, Home Manager at Sway Place

Thank you very much for taking the time to share your feedback about your experience.
It means a lot to know that we exceeded your expectations in caring for your friend. She is greatly missed by all of us.


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Overall Experience  Overall Experience 5.0 out of 5

The care for my Mum has been fantastic. Thank you to all the staff.

Reply from Laura Blake, Home Manager at Sway Place

Thank you so much for your amazing feedback.
Your kind words are truly appreciated and make us all feel incredibly proud of Sway Place and the care we provide.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment we stepped into Sway Place, we knew it was a special home, we were warmly greeted and made to feel welcome by the customer relations manager and the team, every member of staff genuinely cares and this is evident in the general vibe of the home.
Cannot express my gratitude enough for
all you do for my gran and the welcome and support we received at a very difficult time.
I highly recommend Sway Place for anyone looking for residential care.

Reply from Laura Blake, Home Manager at Sway Place

Thank you for the excellent review and recommendation! I'm so pleased to hear that we were able to make the admission process smooth for your family. Gran is truly enjoying life at Sway Place, and it's wonderful for the team to know that we are meeting the high standards we strive for!


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resides at Sway Place and, due to health challenges, couldn't attend her granddaughter's wedding. To make up for it, my daughter suggested a special meal with her grandma a few weeks later, wearing wedding attire to capture photos and recreate part of the experience.
When I mentioned
this to the staff at Sway Place, they enthusiastically planned a photographer, a wedding cake and decorations to make it truly memorable. Despite needing to reschedule due to illness, Sway Place accommodated us seamlessly and the food was exceptional.
The day was magical and my daughter now has cherished photos with her grandma, a vital part of her life. Thank you, Sway Place, for creating such a meaningful moment for our family.

Reply from Laura Blake, Home Manager at Sway Place

Thank you very much for taking the time to share your feedback about your experience.
I'm so pleased that we were able to create such meaningful moments for your mother-in-law and your family. We strive to put our residents and their loved ones at the heart of everything we do, and it is truly wonderful to hear that we could help recreate this magical day for you all.


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Overall Experience  Overall Experience 5.0 out of 5

My friend moved into the home in early June of this year. I have to say the home smelled so clean and fresh, with working in the care sector for a long time this was a lovely experience. At first, he found it hard to find his way, but with a great deal of help from the staff, he started to settle in.
We found one carer in particular is such a ray of sunshine she bonded with him and started up a good friendship, she is a great asset to the home so pleased with her presence. I feel so pleased that he is in a good place. I can not fault the home in any way everyone is so kind and welcoming, I can see my friend is back to the happy man I know so well. Thank you one and all.

Reply from Laura Blake, Reviews Team at Sway Place

Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. I am really glad that you find the staff accommodating and friendly. Our aim is always to make everyone feel welcome, including family, friends, and visitors. We are glad that your friend has settled in so well and is enjoying everything we have to offer at Sway Place.


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Overall Experience  Overall Experience 5.0 out of 5

Beautiful meal and party for my nan's 100th party. Well was an enjoyable party. The staff were all lovely and very helpful. And the facilities were second to none. The party room was set out amazingly and my nan had a thoroughly enjoyable party. Thank you.

Reply from Laura Blake, Home Manager at Sway Place

Thank you very much for taking the time to share your feedback about your experience.
We are delighted that Nan and your loved ones enjoyed her milestone birthday celebration at Sway Place. Our team sets high standards for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

Today was the Big Care UK Sports Day held at Sway Place. What should have taken place in the gardens was quickly and expertly moved into the restaurant. What a fabulous event and such a joyful occasion for residents (whatever their ability), friends, family and staff. Everyone had a big smile on their
face and all the residents were included. One resident kept telling me how amazing the day was and that 'everyone is so so happy'. I've often seen this resident very confused and sad recently but today she was smiling from ear to ear. The home admissions advisor and the rest of the staff pulled out all the stops to make sure everyone was fed the delicious hog roast and looked after. I was so impressed with today's event and will remember my mum's egg and spoon race for a long time! A special mention must go to the home admissions advisor who is an incredible member of the team and brings so much energy, love and care into everything she does at Sway Place.

Reply from Laura Blake, Home Manager at Sway Place

Thank you for taking the time to leave us feedback about your experience.
At Sway Place Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care, accommodation, food, orange juice and cranberry cordial. The management and carers are professionals in all their work. I am a temporary short-term resident who had an alcohol problem which is now cured. I will be leaving very soon in August to live independently with a carer (3 times
per week, 1 hour per day). Thank you all.

Reply from Laura Blake, Reviews Team at Sway Place

Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

We spent some considerable time visiting a number of care homes in the local area in order to find the very best one for our mother. Sway Place was the one which stood out from all the others. We were most impressed with the location, the beautiful grounds, the layout, airy feel and atmosphere within
the Home and the overall set-up. Our second visit was with our mother who was equally impressed. We had the opportunity to meet members of staff both management and carers, all of whom seemed efficient, kind and caring. We were also introduced to some of the residents who all gave a good account of the home. It is well maintained, very clean and tidy and run efficiently. The home admissions adviser went out of her way to identify a lovely room for our mother and having her own furniture and personal belongings helps to make it a home away from home for her. Our mother has been there for two years come September. She is very content, comfortable, well cared for and amongst like-minded other residents.

Reply from Laura Blake, Reviews Team at Sway Place

Hi Paul, Thank you very much for taking the time to leave us such a lovely review and for acknowledging our welcoming atmosphere. We are delighted that Mum has settled so well and is enjoying life at Sway Place. A truly lovely review that the whole team appreciate. Best wishes, from us all at Sway Place.


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Overall Experience  Overall Experience 5.0 out of 5

My husband who has Alzheimer's has been at Sway Place since the end of February 2024. Although I live in southwest London, the weekly drive to Sway Place is more than worth it.
My husband has begun to settle in there mostly because of the relaxed and happy atmosphere. The staff interact very well with
the residents and are subtle in their approach to the wide range of people in their care. The home seems imaginative in the way it involves the local community in what goes on, it feels an open and friendly place. The home has a huge range of activities on offer. It has really stylish surroundings and a light and airy dining room where the chef provides excellent food. My husband also enjoys being able to enjoy the five acres of grounds and have access to the local shop.
It is very difficult to see my husband now in a care home but my family and friends all agree with me that Sway Place is the best possible place for him to be in the circumstances.

Reply from Laura Blake, Reviews Team at Sway Place

Thank you so much for taking the time to leave us a review. We are delighted that we have made such a difference and it is our absolute pleasure to take care of your husband. I will of course share this wonderful feedback with the team at Sway Place.


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Overall Experience  Overall Experience 4.0 out of 5

I have experience of three other care homes in this area. Sway Place exceeds them all in total ambience. The previous owners and management worked tirelessly to raise the CQC rating from good to outstanding.
Some changes to staffing quality and levels may make this status difficult to maintain. We
expect best efforts.

Reply from Samantha Debenham, Reviews Team at Sway Place

Thank you so much for your review, we're so pleased to hear your kind words about Sway Place. We always strive for excellence and rest assured that our high standards will continue now and into the future.


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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Sway Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Sway Place is calculated as follows: ( (383 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 431 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sway Place is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Francis

Francis Bosompim

Job Title: General Manager

I love to see residents flourish and I’m so proud to see our fantastic team play an essential part in making that happen.


As general manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.


One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.


I joined Care UK because it supports its teams. It is an organisation with clear values and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.


I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.


Frequently Asked Questions about Sway Place

What types of Care is Sway Place registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sway Place provide?

Convalescent Care, Sheltered Housing, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Sway Place have?

There are 68 Single Rooms.

What are the Facilities & Services at Sway Place?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sway Place to the centre of Lymington?

3.1 mile(s) as the crow flies, distance by road may be significantly further.