Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
What’s included?
• All care and support including a monthly review of care plans (not applicable to independent living
residents)
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access inside the care home building
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The home welcomes visitors and there is no set visiting time, however, please always contact the Home Manager or Deputy to arrange a visit if there is a need to discuss anything specific.
There is ample parking for visitors in the private grounds of the care home
Sway Place has a Review Score of 9.9 (9.868) out of 10, based on 36 reviews in the last 2 years. Over all time Sway Place has 121 reviews.
Review from I D (Respite Resident) published on 28 March 2025
Submitted via Postal Card •
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Review from J H (Resident) published on 5 March 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you for your wonderful review! It's a pleasure having you at Sway Place. Our team is dedicated to ensuring our residents are always at the heart of everything we do, and we truly appreciate your recognition of how kind and caring the team at Sway Place is.
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Review from R F (Resident) published on 5 March 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for sharing your experience at Sway Place and for your kind recommendation. It's a privilege to have you at Sway Place!
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Review from D J (Wife of Resident) published on 28 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for taking the time to share your feedback about your experience with us.
At Sway Place Care Home, we hold ourselves to high standards, and we are truly pleased to hear that your experience has been a positive one. Your kind words mean a great deal to us, and it was an absolute pleasure to care for your husband.
We look forward to seeing you again soon.
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Review from T R (Daughter of Resident) published on 21 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for taking the time to share your experience with us.
Your kind words are truly appreciated and it's reassuring to know that we are meeting the high standards of care we strive for.
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Review from Caroline C (Sister of Resident) published on 16 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for your lovely review. Your feedback is truly valuable in helping us continuously improve and build upon the service we provide to our residents and their families.
We greatly appreciate your kind words and support.
Best regards,
from all at Sway Place
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Review from Lydia K (Granddaughter of Resident) published on 14 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you very much for taking the time to share your feedback about your experience.
We are so pleased to hear that you enjoy the monthly relatives' events as much as we do. It is always a pleasure to have you join us!
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Review from Ryan F (Grandson of Resident) published on 14 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for your kind words. It is truly rewarding to receive such positive feedback and to know that we are providing excellent care for our residents and their families. Your grandfather is an absolute pleasure to care for, and we greatly appreciate your support. Best regards, From us all at Sway Place
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Review from J O (Resident) published on 14 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for your lovely words. It is an absolute pleasure to support you and have you live here with us at Sway Place. Your kind comments have been shared with the whole team, and they truly appreciate your feedback.
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Review from A M (Friend of Resident) published on 10 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you very much for taking the time to share your feedback about your experience.
It means a lot to know that we exceeded your expectations in caring for your friend. She is greatly missed by all of us.
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Review from L T (Daughter of Resident) published on 10 January 2025
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Reply from Laura Blake, Home Manager at Sway Place
Thank you so much for your amazing feedback.
Your kind words are truly appreciated and make us all feel incredibly proud of Sway Place and the care we provide.
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Review from A P (Grandson of Resident) published on 28 December 2024
Submitted via Website •
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Reply from Laura Blake, Home Manager at Sway Place
Thank you for the excellent review and recommendation! I'm so pleased to hear that we were able to make the admission process smooth for your family. Gran is truly enjoying life at Sway Place, and it's wonderful for the team to know that we are meeting the high standards we strive for!
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Review from Jess C (Daughter-in-law of Resident) published on 28 December 2024
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Reply from Laura Blake, Home Manager at Sway Place
Thank you very much for taking the time to share your feedback about your experience.
I'm so pleased that we were able to create such meaningful moments for your mother-in-law and your family. We strive to put our residents and their loved ones at the heart of everything we do, and it is truly wonderful to hear that we could help recreate this magical day for you all.
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Review from Malcolm M (Power of Attorney of Resident) published on 24 October 2024
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Reply from Laura Blake, Reviews Team at Sway Place
Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. I am really glad that you find the staff accommodating and friendly. Our aim is always to make everyone feel welcome, including family, friends, and visitors. We are glad that your friend has settled in so well and is enjoying everything we have to offer at Sway Place.
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Review from Aaron T (Grandson of Resident) published on 4 October 2024
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Reply from Laura Blake, Home Manager at Sway Place
Thank you very much for taking the time to share your feedback about your experience.
We are delighted that Nan and your loved ones enjoyed her milestone birthday celebration at Sway Place. Our team sets high standards for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Lisa T (Daughter of Resident) published on 3 August 2024
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Reply from Laura Blake, Home Manager at Sway Place
Thank you for taking the time to leave us feedback about your experience.
At Sway Place Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care.
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Review from Michael P (Resident) published on 16 July 2024
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Reply from Laura Blake, Reviews Team at Sway Place
Thank you very much for taking the time to leave us feedback about your experience. At Sway Place Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from Paul O (Son of Resident) published on 12 July 2024
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Reply from Laura Blake, Reviews Team at Sway Place
Hi Paul, Thank you very much for taking the time to leave us such a lovely review and for acknowledging our welcoming atmosphere. We are delighted that Mum has settled so well and is enjoying life at Sway Place. A truly lovely review that the whole team appreciate. Best wishes, from us all at Sway Place.
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Review from A C (Wife of Resident) published on 5 July 2024
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Reply from Laura Blake, Reviews Team at Sway Place
Thank you so much for taking the time to leave us a review. We are delighted that we have made such a difference and it is our absolute pleasure to take care of your husband. I will of course share this wonderful feedback with the team at Sway Place.
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Review from Donald J (Resident) published on 28 May 2024
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Reply from Samantha Debenham, Reviews Team at Sway Place
Thank you so much for your review, we're so pleased to hear your kind words about Sway Place. We always strive for excellence and rest assured that our high standards will continue now and into the future.
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The Review Score of 9.9 (9.868) out of 10 for Sway Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.868 for Sway Place is calculated as follows: ( (383 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 431 Ratings = 4.868
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sway Place is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
I love to see residents flourish and I’m so proud to see our fantastic team play an essential part in making that happen.
As general manager at Sway Place, it is hugely important to me that every person we care for is happy and feels safe. We work hard to ensure residents feel understood. For us, it is about supporting residents and enabling them to continue enjoying relationships with their loved ones.
One of my favourite parts of the day is the time I spend with residents and their relatives. It is a privilege to get to know them and hear their life stories.
I joined Care UK because it supports its teams. It is an organisation with clear values and there are systems in place that allow each of us to do our best, so residents receive consistent quality care.
I have a BSc in Dementia Studies and an MSc in Gerontology and Ageing. I also have a level five qualification in Leadership and Management in Health and Social Care. It is an area of study that I am keenly interested in, and I also spend time researching dementia studies at the Doctoral College at the University of Surrey.