Sycamore Cottage Rest Home

Skippets Lane West, Basingstoke RG21 3HP
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11 Reviews
  • Sycamore Cottage Rest Home, Basingstoke
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Care Provided by Sycamore Cottage Rest Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Sycamore Cottage Rest Home Ltd
  • Person in charge
  • Anna Homer (Manager)
  • Admission Criteria
    • Residents aged 65 years and over
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Sycamore Cottage Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,050
  • (these prices are only a guideline, please contact Sycamore Cottage Rest Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
Are you the Owner/Manager of Sycamore Cottage Rest Home? View your Advertising Options

Sycamore Cottage Rest Home Reviews (11)

Over all time Sycamore Cottage Rest Home has 11 reviews.

Overall Experience

  • 5
  • 6
  • 0
  • 0
  • 0

Date Published

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11

Review from B F (Daughter of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, a good care home, although staffing shortages have meant a lack of continuity of care. Some areas could be improved, but others are good.

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Review from Russell J (Son of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Sycamore since January 2022. We have never had cause to complain. Every member of staff we have met has been polite and helpful, also very good with Mum. Mum always says the food is excellent, also the staff. Sycamore is always clean and tidy. We have a very warm welcome every time.
I would highly recommend it to anybody.

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Review from Lorrie C (Daughter of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sycamore for almost three years, and the level of care is amazing. All the carers give 100% & really do love my mum. It's very homely and welcoming, and nothing is too much trouble. Mum has got Alzheimer's, so she can be a bit of a handful at times, but she is calmed and soothed by
the carers. I have no problem at all with her being there. She is loved, safe and cared for, just as I would treat her.

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Review from Lorna M (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Sycamore Cottage for almost a year now. The staff are fantastic, and they truly care for the residents. I'm really pleased with the care my mum receives, and when I visit, I'm always greeted with smiles. My mum is really happy. Thank you, Sycamore Cottage!

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Review from Nicola K (Daughter of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum received at Sycamore Cottage was excellent. My mum lived in Sycamore for five years, and I couldn't have wanted better care for her, especially her end of life care. I would definitely recommend the home.

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Review from Ray T (Son of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring manager, which mirrors her staff. It ain't got a swimming pool or landscaped garden but has got a family atmosphere and solid, dependable people taking care of residents. Mum loves it there.

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Review from Sarah L (Granddaughter of Resident) published on 11 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is honestly been incredible. We had looked around a lot of homes because my Grandmother has dementia and she was no longer able to look after herself safely. The places we saw were all very clinical and felt like a hospital - something very different to the small cottage she was used to living
in. Sycamore is a smaller home with about 20 bedrooms and feels a lot more like a home. The staff are all like family and develop strong relationships with the residents. I always feel welcome and my Grandmother is happy. I cannot thank the home enough for everything they've done.

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Review from Laine B (Friend of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been living at Sycamore Cottage for about a year. She suffers with dementia. Before going into the home she was in a real mess. Now she is happy and looked after. The new Manager has a wonderful way with her which is a delight to see. The new Manager has made vast improvements to the home
and they are lucky to have her.

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Review from Angela E (Friend of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, warm and welcoming. Clean and staff very attentive, lovely and caring.
Now my friend has a new friend he's one hundred percent better, brighter with a sparkle in his eye, much more engaging.
Willing to do meals at all times when the people wake up or come in after sleeping. It's no problem
to help them.
Very good.

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Review from Linda A (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Sycamore Cottage since the end of February 2017. We have seen a lot of changes for the good since CQC undertook a review shortly after my father moved in. I have been mostly happy with his care, especially as there are only 10 residents at present, which makes for a cosy atmosphere.


The

furnishings and décor do need some refurbishment but to be fair, the residents don't seem to notice or care, just us visitors. The manager who seems very good is aware of this and hopes to work with the owner to this effect. The quiet lounge needs TLC to make it more welcoming.

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Review from J A (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Sycamore Cottage Rest Home since December 2016 and from that first day, has been very happy. The carers are really kind to her and she always looks smart and clean. My husband and grown-up sons are also very happy with the way she is looked after and cared for.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Sycamore Cottage Rest Home

What types of Care is Sycamore Cottage Rest Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sycamore Cottage Rest Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Sycamore Cottage Rest Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Sycamore Cottage Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Stairlift, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sycamore Cottage Rest Home to the centre of Basingstoke?

1.0 mile(s) as the crow flies, distance by road may be significantly further.