All fees are negotiable and assess on care needs
Visiting is encouraged at any time. Tendring Care Homes do ask that mealtimes are not disturbed with too many visitors, but welcome any that wishes to visit at mealtimes in a comfort of the residents room. Can arrange for visitors to have a meal with the relative if required
Off road parking available on site
Tendring Care Homes Ltd has a Review Score of 8.9 (8.877) out of 10, based on 6 reviews in the last 2 years. Over all time Tendring Care Homes Ltd has 50 reviews.
Review from Martin R (Son of Resident) published on 10 August 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Carol Lacey, Manager at Tendring Care Homes Ltd
It has been great caring for your mother, she will be sadly missed by all residents and staff at Tendring.
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Review from Sharon W (Daughter of Resident) published on 18 April 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Virginia S (Daughter of Resident) published on 28 March 2017
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Overall Experience
5.0 out of 5
Reply from Carol Lacey, Manager at Tendring Care Homes Ltd
Your mother was a very special lady and will be sadly missed by all the staff. Thank you for all your support and generosity. Our thoughts are with you all.
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Review from Marilyn C (Daughter of Resident) published on 13 March 2017
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5.0 out of 5
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Review from Virgina S (Daughter of Resident) published on 27 January 2017
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Overall Experience
5.0 out of 5
Reply from Carol Lacey, Manager at Tendring Care Homes Ltd
Thank you for your kind words.
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Review from Joy Y (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Linda E (Daughter of Resident) published on 20 January 2017
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5.0 out of 5
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Review from M J (Granddaughter of Resident) published on 20 January 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Carol Lacey, Manager at Tendring Care Homes Ltd
At Tendring we always welcome families to stay for lunch or tea as we know how important these times are for our clients. Family involvement is very important and we try to involve them in any way possible, they will always be welcomed.
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Review from Kathleen T (Resident) assisted by family/friend published on 15 October 2015
Submitted via Postal Card •
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5.0 out of 5
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Review from Paul S (Son of Resident) published on 21 July 2015
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Ann Roberts, Deputy Manager at Tendring Care Homes Ltd
It is our pleasure to make all residents feel at home and well cared for. After all this is their home.
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The Review Score of 8.9 (8.877) out of 10 for Tendring Care Homes Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.377 for Tendring Care Homes Ltd is calculated as follows: ( (32 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 69 Ratings = 4.377
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.5 Points relating to the number of positive Reviews for Tendring Care Homes Ltd is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 5 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2019
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Job Title: Manager
Joined: 2024
Leah-Ann joined Tendring Care Home in June 2024.
She holds a Level 5 NVQ in adult health and social care with over 10 years of experience in the care industry.
Leah-Ann is passionate about making a difference in the lives of our residents and wants to become the best she can be within the role.
Leah-Ann is focused and ambitious and is excited to grow with Tendring.
Job Title: Team Leader
Maria has been with Tendring for over 10 years. Maria is dedicated to the home and the residents. Maria has a big personality and has a real passion for providing the best possible support. Maria has a vast amount of knowledge and experience and is always happy to show new residents around and make them all feel welcome.
Job Title: Chef
Joined: 2021
Steph joined Tendring in 2021 as part of our Kitchen team. Steph has a vast amount of experience providing freshly cooked meals. Steph started her career working in the local school and then joined us providing freshly cooked homemade meals to all our residents.
