Thornfield Care Home

8 Milford Road, Lymington SO41 8DJ
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10 16 Reviews
  • Thornfield Care Home, Lymington
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Care Provided by Thornfield Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Schizophrenia
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Emerald Care Providers Ltd
  • Person in charge
  • Marta Ferreira (Manager)
  • Admission Criteria
    • The home is unable to care for residents who could become physically aggressive
    • Ages 65+
  • Room Information
    • Single Rooms (9)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Thornfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £890

  • Please be aware that fees may vary depending on the needs of the residents.
  • (these prices are only a guideline, please contact Thornfield Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Thornfield Care Home Reviews (16)

10

Thornfield Care Home has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years. Over all time Thornfield Care Home has 16 reviews.

Overall Experience

  • 15
  • 1
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Date Published

16
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2
10
6

Review from Vicki W (Partner of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was taken poorly and was admitted to hospital. The assistant manager notified me straight away and I was kept informed all the time the staff even visited the hospital on his return. They really couldn't have done more to keep him comfortable and even got him a specially adapted chair and
the ongoing care has been superb.

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Review from Julie G (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thornfield not only provide our mum with fantastic care but they are there for us too, patiently answering all our questions and giving us peace and reassurance. Management and care staff are professional, attentive, and genuinely lovely caring people. Rooms are kept spotlessly clean and the food is
good. More importantly, Mum is very happy and thinks this is her home. I would not hesitate to recommend it to others.

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Review from Jon W (Son of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to write a few words to show my appreciation to Thornfield Care Home and all its wonderful staff. My mum has been a resident there for nearly nine years and at 97 years of age, is still happily being looked after and cared for. The kindness and attention from the staff, that is and always
has been shown to the residents, is a lovely thing to see, also from the view of a visitor, you are made to feel part of the family because it does feel like home.
I always try and thank the staff for all they do, but felt I would like to put it into words, because they are the loveliest, most caring and kind people.

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Review from Phill P (Nephew of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has mixed dementia and has been a happy and content resident at Thornfield Care Home for over three years. Having lived in Lymington for 35 years, our choice of Thornfield was based on very positive feedback from neighbours and friends of my aunt and from research carried out by my aunt's senior
care worker who found excellent reviews of Thornfield both online and from her Hampshire social care colleagues.
The highly personal and committed care provided from day one by all the staff at Thornfield ensured that my aunt quickly became more confident and relaxed within her new surroundings. The past year has been the happiest I have seen her and she has become very friendly with another resident.
Thornfield is a particularly homely and friendly care home with a large garden my aunt loves and walks each day. Nothing is too much trouble for the manager and her friendly staff who provide a very genuine and caring commitment to all residents at Thornfield Care Home. Thank you.

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Review from Pamela H (Wife of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Thornfield Care Home since October 2017 and has received the very best of care. He is always well dressed and presented and is very happy there. There are always staff on hand to answer any questions I may have and they are such lovely, caring people.

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Review from Diane B (Daughter of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into a rapid decline when she showed signs of dementia and after it became apparent we couldn't meet her needs we took her to Thornfield Care Home. After a month at the home, mum's mental capacity improved a lot and her physical condition too. She quickly made friends at the home and has
a wonderful bond with the staff. She has told me she is very happy which says it all.
The owner and staff are amazing. They are so kind, patient and caring. They always have a smile for everyone and my mum is beautifully cared for. I cannot speak highly enough of them. They have given my mum quality of life again.


The atmosphere at the home is always warm and welcoming, there is a lovely garden to walk in and whenever I visit my mum, there is a lovely calmness there and I am always given a warm welcome.
I am so happy that I chose Thornfield for my mum. The care and attention she receives I feel is second to none.


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Review from Paul B (Son of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum moved into Thornfield Care Home she was made to feel welcome by the manager and the team, she loves the entertainment there and enjoys the walk around the garden, always made to feel welcome when we go to visit her.

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Review from John H (Son of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Thornfields since March 2021. She settled in very quickly and really loves walks around the lovely long garden. All of the staff are very friendly and caring. Whenever I visit (which is 3-4 times a week) I am always made to feel very welcome. I can see first-hand how they look after
all the residents. The care home is very clean and tidy and mum seems very happy there. I can’t thank the staff and management enough for all they do.

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Review from Nicola C (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so glad that we were able to find such a great care home for my dad. It is always a very difficult time for the family when these decisions have to be made and we were supported all the way by the Manager and staff at Thornfields. The staff are not only respectful and kind to the residents but
they are also mindful of how the family are feeling. Our visits to the home are always welcomed. It is a pleasure to visit and spend quality time with dad and I always come away feeling reassured that the greatest care is taken and that he is happy in his new home.

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Review from Janice W (Wife of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say, I had to make the sad decision for my husband to go into a care home nearly a year ago now. I'm not sad any more, he is in such good hands. The staff are all kind and caring and my dear husband is as happy as he could possibly be. He was taken into hospital and went into Thornfields
on discharge. He has improved in all ways under the excellent care he is being given. He has Alzheimer's and everyone is so patient and understanding. He brought tears to my eyes when he told me he was very happy and comfortable here, that coming from someone who has lost the ability to make a sensible sentence was music to my ears and talking of music they have entertainers and all the residents join in either singing or dancing or indeed both. It's a happy home. Well done Thornfields.

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Review from Brian G (Son of Resident) published on 16 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my Father's care needs becoming too demanding for my Mother to cope with, it was necessary to find somewhere that could take care of Dad properly and reduce the burden on Mum looking after him whilst also dealing with her own health issues.
We have all been really impressed with the friendliness
and professionalism of the owner and all the staff.
Dad settled in very quickly and Mum started to relax more in the knowledge that Dad was being properly looked after.
I cannot speak too highly of everyone at Thornfields and the way they have looked after Dad and also the way all visitors, (of which he has many as all family is local) are treated so welcomingly and friendly.
Thornfields is a smaller care home than some others in the area but the friendly, more personal way it is run shines through.
I would not hesitate to recommend Thornfields to anyone.

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Review from Jacqui D (Daughter of Resident) published on 22 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Thornfields for just over a year now. It was a hard transition for him, but everyone looked after him well. They were kind, patient and tolerant and they transitioned a person who never wanted to ever be in a home, to someone who recovered from his fall, who was happy in his environment
and gets stronger each day.
I am hugely grateful and appreciative of the wonderful care my dad has been given.

Reply from Sindy Poordil, Owner at Thornfield Care Home

Hi Jacqui, this is a great review and encourages us to work harder to meet all of our client's expectations.
Thank you.


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Review from Sally B (Daughter of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been at Thornfields since April this year, and he has settled in very well, thanks to the lovely caring and kind people who work there. It wasn't an easy decision to place him in a care home, but my mum, myself and our family were finding it increasingly difficult to care for my dad's complex
needs at home. The management and the care team at Thornfields have all been truly wonderful, professional and kind, making my dad's transition into a fulltime care home a less painful experience. They look after my dad so well, and always make us feel very welcome when we visit, with cups of tea and biscuits, and understanding my dad's needs. Thornfields has a warm, comfortable and homely atmosphere, with a beautiful mature garden to sit or wander through with my dad, quiet and calming. I highly recommend this home to anyone who is reading this and are finding themselves in our position.

Reply from Sindy Poordil, Owner at Thornfield Care Home

Hi Sally, thank you for taking the time to share your good experience with Thornfields care home. We are happy that we were able to meet your expectations. New service users usually find out about our good care through word-of-mouth from families like yours. Thank you again for this awesome review.


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Review from Vanda L (Daughter of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very positive experience of the home, the owners and their team were very kind to my mother and always welcoming when we visited as one of her family or a friend who visited most days.


Nothing was to much trouble. The owner takes an active role in caring for the residents, her husband is

also actively involved with the home and the residents, which I thought was nice to see. They always have a smile and they are genuinely caring people.


My mother's end of life care was excellent and the support we received after her passing was demonstrated through the empathy shown.


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Review from Carmel K (Sister of Resident) assisted by family/friend published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable environment - nothing is too much trouble with great professionalism.


Home from home.


Living in Ireland and only able to visit my sister I am always comfortable leaving her at Thornfields when I return to Ireland as I know she is safe and happy and well cared for.


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Review from Nile H (Grandson of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy visiting my nan seeing that she is happy and well looked after.


I never worry when leaving her as I know she is in good hands and will be OK.


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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Thornfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Thornfield Care Home is calculated as follows: ( (115 Excellents x 5) + (4 Goods x 4) ) ÷ 119 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thornfield Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Thornfield Care Home

What types of Care is Thornfield Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thornfield Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Thornfield Care Home have?

There are 9 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Thornfield Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Thornfield Care Home to the centre of Lymington?

0.9 mile(s) as the crow flies, distance by road may be significantly further.