Three Oaks

Southwick Road, North Boarhunt, Wickham, Fareham PO17 6JF
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9.8 29 Reviews
  • Three Oaks, Fareham
Three Oaks is a family-owned care home, renowned for its beautiful grounds and freshly-cooked food. With eighteen bedrooms, it's the perfect size to offer a variety of spaces and activities while keeping a homely atmosphere. Set in the Hampshire countryside, it is just minutes from the M27 and from the busy village of Wickham.

The home specialises in providing care for people who are mentally alert but need some support and company to enjoy life to the full. It also welcomes those with mild dementia, but is not suitable for people with challenging behaviour or a tendency to wander.

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Care Provided by Three Oaks

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stacey Searle (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Three Oaks

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Three Oaks Reviews (29)

Total of 29, showing 1-20
9.8

Three Oaks has a Review Score of 9.8 (9.785) out of 10, based on 15 reviews in the last 2 years. Over all time Three Oaks has 29 reviews.

Overall Experience

  • 24
  • 4
  • 1
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Date Published

29
2
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15
14

Review from R N (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been residing at Three Oaks now for almost 8 years. She is very settled and cared for, which gives me peace of mind. In spite of her dementia, she is very content and views the staff there, as family, much at times to my chargain, but in all honesty I wouldn't have it any other way. The
management and their brilliant team are intrinsic in creating such a home from home atmosphere. Thank you so much for the individualised care and attention shown to my Mum. My family and I will be eternally grateful, of this support to my Mum in her twilight years.

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Review from Lynne L (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Three Oaks one day whilst passing by in the car. We thought this could be Mum's new home. We visited the home that day. The inside was so warm and inviting, there was even a large pond with all sorts of wildlife, plus the available room we viewed for Mum was fabulous! My mum loved it. She has
been with Three Oaks now for a few months and has settled in quite well this is all due to the wonderful people looking after her. We cannot fault how caring, patient and diligent the staff are with her. We often hear of people going the extra mile, these people run a marathon on a daily basis. They treat her with total respect not a number, but a human being with feelings. They ensure she eats well, the home-cooked food is terrific, her food allergies are monitored and her welfare and health issues are reviewed daily. The brilliant manager has the home running in ship shape and Bristol fashion, which is why, along with her fabulous crew Three Oaks deserves such a high grade rating.

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Review from Alice M (Friend of Resident) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first time I visited my friend, I knew she would be well cared for at Three Oaks. The staff and management are simply amazing, caring and professional. If it was up to me, I couldn't have found a better care home for her. Three Oaks definitely has a family feel to it and I felt welcome
from the first visit. All the staff and management work so hard to make sure the residents are well cared for. I can't thank them enough for all their hard work.

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Review from V C (Daughter-in-law of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is always very helpful, considerate and kind. We are always told if there are any problems and kept up to date and informed if there is difficulty. There is a lovely family atmosphere when we come in which makes it feel more like home to the residents.

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Review from Sally P (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many care homes in my district nursing career. Some were excellent and many not so good.
I was therefore delighted to find Three Oaks when looking for a care home for my father.
Three Oaks is a homely care home, all of the staff I have met are caring and kind and seem to know how
to handle clients with dementia/confusion.
Dad is clean and tidy when I visit and the staff have learnt his ways and the best way to handle him.
The meals provided look appetising, my father certainly enjoys them.
There are activities, such as chair exercises, that I have seen Dad get enjoyment from.
The management is professional and approachable, communication is good.
Dad has settled in well in a very short time and I put this down, mainly, to the good care that he is having.
I would not hesitate to recommend Three Oaks to someone who was looking for care for a relative.

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Review from David T (Son of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We hear so many stories of care homes - and there are so many choices - where do you start?
This was me in October - living 4000 miles away and knowing it was time.
Fortunately I found Three Oaks North Boarhunt - 1st meeting with the manager and another member of staff I felt at ease and could see
my mum being in a good space here.
Now three months in and I am so pleased that it's working so well - the whole team truly care and do their utmost to do their best for the resident. It's important that compassion and personal care are utmost.
I have every faith in Three Oaks and have enjoyed a wonderful Christmas party for the residents - where families became friends and all sharing the common theme that we are in a good place.
Thank you to all the wonderful staff.

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Review from Elsie F (Sister of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always warm in the winter. Staff are friendly and welcoming and offer tea/coffee and biscuits.
I've noticed staff are very patient with the residents who are often confused and restless and soon calm them down.
I haven't tried their meals, although I have been offered them, but the cooking
always smells lovely.

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Review from Rosemary P (Sister of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very happy and content living at Three Oaks Care Home. She feels safe and secure and very well looked after. She is listened to and her needs are met in a friendly and professional manner. All the staff are approachable and friendly and nothing is too much trouble. The food is wholesome,
appetising and of good quality. The manager and deputy manager are enthusiastic and passionate about the well-being of the residents and ensuring that the home is run in a high but homely manner.
The home has a cosy and relaxed atmosphere. A home from home.

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Review from I H (Son-in-law of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been cared for here for the last 18 months. Other places we looked at seemed very corporate, but Three Oaks has much more of a homely feel. The staff here are so friendly and caring; they go the extra mile to really understand the needs of each resident. A lovely location in the
summer with a large garden and friendly ducks.

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Review from G C (Godson of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Staff are really kind, helpful and personable. The person in care I support can be challenging at times and the staff deal with these challenges brilliantly. The feedback from the person in care is that activities could be better and often seem a bit childish for their liking. Food is home cooked,
well designed and uses local produce.

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Review from M D (Son of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been in hospital and then rehab for over 3 months prior to the family and social services eventually and reluctantly coming to the conclusion that he really had no option other than to live in a care home. The search for a home was difficult as so many homes were either small and not that
pleasant or large and impersonal. When we came across Three Oaks we instantly liked the homely atmosphere and friendly and attentive staff as well as the clearly very well-managed home. The management are very responsive to any enquiries or requests and the staff have always treated my father with respect and assisted with his every need over the past more than a year. He has settled in well and I believe likes the home and has made it very clear he does not want to move to any other care home, which I think says a lot about the care he receives. There are lovely areas for residents to relax and additionally, the conservatory is great in the sunshine looking onto the fantastic garden.

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Review from S B (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Three Oaks in September following a less successful stay in another home. Since being there she has flourished and, despite her dementia, is more like her old self. The managers lead a very professional, kind and caring team who not only bring out the best in the people under their case
but who have also been supportive of us as family members. Three Oaks provides a calm, homely environment and is set within a lovely garden. We, as a family, are very grateful for the peace of mind having mum live there brings.

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Review from S M (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the kind, caring management and staff at Three Oaks.
My mother has settled really well into her comfortable room, she is happy and eating healthily instead of snacking or missing meals. She also now has friends and a social life!
Thank you for all you do for Mum.

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Review from S P (Daughter of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Three Oaks could not be better it is in my opinion brilliant.

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Review from Stephen H (Son of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old mother has been a resident at Three Oaks Care Home since October 2022. As it became obvious that she could no longer look after herself at home, I embarked on a search of care homes in the Fareham area, and visited six of them. Three Oaks came head and shoulders above the others because
of the amazing location, the smaller number of residents and the wonderful, caring management and staff. Initially, Mum was located upstairs, but was moved downstairs when she started to experience difficulties using the stairlift. Since moving into the home, she has declined both physically and mentally, but is settled and eats well. It is a relief for me to know that she is being so well looked after.

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Review from Philip C (Son of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My now 100-year-old mother has been at Three Oaks Care Home for five months now and is very happy there whereas before she was in her own flat with carers coming in twice a day. She now gets the support she needs 24 hours a day and, most of all, company along with regular food (which is excellent) and
it's peace of mind for me, her son, and the rest of the family that she's well looked after.

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Review from Martin H (Son of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care staff are attentive, compassionate and understanding of the needs of my mother.

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Review from R H (Daughter of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spend a whole day at the care home every two weeks. The staff never give the impression anything is too much trouble. They deal with the transition between leaving a house to settling in at the home with sensitivity and compassion. The care and time they give my dad and step mum makes them feel cared
for. I hope I would receive the same care when my time comes.

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Review from C F (Granddaughter of Resident) published on 14 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been at Three Oaks for nearly eight years. She is comfortable and enjoys the company and care of the staff. Personally, I find the staff very communicative and supportive. I know Grandma particularly enjoys the cheesecake.

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Review from J W (Daughter of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been happy at the Home. The food is very good and also the care. The staff treat her with dignity and kindness and always make me welcome when I visit.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Three Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Three Oaks is calculated as follows: ( (143 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 177 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Three Oaks is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Stacey

Stacey Searle

Job Title: Registered Manager

Joined: 2019

Stacey has wide-ranging experience in social care, having started her career with us. Since then she has amassed a wealth of knowledge in other settings but rejoined us in 2019 to fulfill her long-standing ambition to manage Three Oaks.


Jordan

Jordan Langford

Job Title: Deputy Manager

Joined: 2021

Stacey's right-hand man!


Frequently Asked Questions about Three Oaks

What types of Care is Three Oaks registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Three Oaks provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Three Oaks have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Three Oaks?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Three Oaks to the centre of Fareham?

3.2 mile(s) as the crow flies, distance by road may be significantly further.