Three Oaks

Southwick Road, North Boarhunt, Wickham, Fareham PO17 6JF
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9.8 29 Reviews
  • Three Oaks, Fareham
Three Oaks is a family-owned care home, renowned for its beautiful grounds and freshly-cooked food. With eighteen bedrooms, it's the perfect size to offer a variety of spaces and activities while keeping a homely atmosphere. Set in the Hampshire countryside, it is just minutes from the M27 and from the busy village of Wickham.

The home specialises in providing care for people who are mentally alert but need some support and company to enjoy life to the full. It also welcomes those with mild dementia, but is not suitable for people with challenging behaviour or a tendency to wander.

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Care Provided by Three Oaks

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Stacey Searle (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Three Oaks

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Three Oaks Reviews (29)

Total of 29, showing 21-29
9.8

Three Oaks has a Review Score of 9.8 (9.785) out of 10, based on 15 reviews in the last 2 years. Over all time Three Oaks has 29 reviews.

Overall Experience

  • 24
  • 4
  • 1
  • 0
  • 0

Date Published

29
2
2
15
14

Review from Jacquie J (Granddaughter of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Three Oaks for around five years and has received the best possible care. When we first sought a care home for her, we were immediately struck by how genuine Three Oaks and the staff were. The rooms are light and airy, and it was clear that the residents are the staff's priority.
The quality of care that Nan has received has been second to none. The staff know the residents inside out and genuinely care about them as individuals along with their families. The surroundings are lovely, and a variety of activities are arranged for the residents. I cannot recommend Three Oaks highly enough.

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Review from Teresa B (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy as a family with the way my mum has been cared for at Three Oaks. My dad also was here for the last year of his life. The staff are so kind and caring. Both of my parents have told me how kind the staff are, and that "nothing is too much trouble for them", which is so lovely
and very reassuring. I feel like the Three Oaks are like an extension of our family and support us too. We could not wish for better care for Mum.

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Review from Paul H (Son of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always an air of friendliness when I visit. The residents are happy to chat with one another, particularly when positively occupied (when Covid allows). I am impressed with the staff who deal with issues in a calm and cheerful manner. Three Oaks is just right for my mum.

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Review from Sheila R (Friend of Resident) published on 28 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend has been at Three Oaks for a number of years ow. Her room is a nice size and has a lovely view. She is very happy there. The staff are very friendly; make us very welcoming. The residents are well taken care of. The meals sound and smell really lovely. It seems a real comfortable place. In
the summertime, they have beautiful grounds (which are well kept) where we can sit when we visit.

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Review from Stephen S (Son of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Three Oaks have been wonderful looking after our Mother over the last few months in particular, when she has had various physical and mental health issues and have been very supportive of my siblings and I. Taking into consideration the additional stress they have been under dealing with
the Covid-19 situation I think they have been exemplary.

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Review from Clive L (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, my mother is well cared for and receives excellent attention to her dementia needs. She is always clean and tidy and appears to be happy in the surroundings of the care home. The staff are very attentive and give kindness effortlessly. The visiting arrangements through the pandemic have
been very good with the provision of the screened room. This has been well managed, and I think my mother benefits from seeing visitors without masks or PPE.

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Review from Jacqui C (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Three Oaks are always friendly and seem to genuinely care for the residents. Mum is very happy. The lockdown has been a challenge, but the visiting room has made a big difference in being able to see Mum without a mask, albeit through a screen. I love that this is a small home with a family
feel.

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Review from Anthony M (Son of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Three Oaks in October 2019. She had previously had two weeks of respite care after a time spent in the hospital. She was very happy to take up full-time residence, and she has been extremely well cared for by the staff members.
When I could visit inside the home, prior to the advent
of Covid 19, the atmosphere was always friendly, and the staff made sure that the residents were happy and well looked after.

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Review from P H (Daughter of Resident) published on 24 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother required residential care it was important that the home would meet all of my mother's needs. I have visited many times and never have I seen anything untoward. The house is clean, homely and is well run. The staff are friendly and professional. The food is excellent. Day services second
to none. How lucky are we that our mother is well cared for.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Three Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Three Oaks is calculated as follows: ( (143 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 177 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Three Oaks is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Stacey

Stacey Searle

Job Title: Registered Manager

Joined: 2019

Stacey has wide-ranging experience in social care, having started her career with us. Since then she has amassed a wealth of knowledge in other settings but rejoined us in 2019 to fulfill her long-standing ambition to manage Three Oaks.


Jordan

Jordan Langford

Job Title: Deputy Manager

Joined: 2021

Stacey's right-hand man!