St Vincent House Residential Home

St Vincent House, Forton Road, Gosport PO12 4TH
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9.8 36 Reviews
  • St Vincent House Residential Home, Gosport
St Vincent House Gosport originally formed part of Forton Barracks and was built in the 1800s. In the late 1920s, the barracks were recommissioned as HMS St Vincent, a Royal Naval training establishment and continued as a training base until 1969. The Victorian property is detached, although still neighbours the rest of the old barracks, and has many original period features.

St Vincent House Gosport was the first of four homes that form St Vincent Care Homes Ltd and is now a family run residential care home, specialising in care for the elderly with dementia. The home sits in its own large walled grounds, with a beautiful conservatory where residents and relatives can sit reminiscing while looking out over the well maintained, mature garden.

Residents are encouraged to bring in personal items such as ornaments, clocks, photographs and such like to enable them to feel totally at home during their stay. Most of the 28 bedrooms have en-suite facilities.

Loved ones describe the home as relaxing saying their relatives feel at ease, which is largely down to a caring, patient, friendly and helpful care team.

Care Provided by St Vincent House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Debra Burnett (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for St Vincent House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Residential Dementia Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,600
  • (these prices are only a guideline, please contact St Vincent House Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Vincent House Residential Home Reviews (36)

Total of 36, showing 1-20
9.8

St Vincent House Residential Home has a Review Score of 9.8 (9.764) out of 10, based on 12 reviews in the last 2 years. Over all time St Vincent House Residential Home has 36 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My dad came to this rest home for a 4 week respite in January 25 . After only 2/3 weeks he liked it so much he's decided to become a permanent resident. All the staff are brilliant and can't do enough for him . This is one of the main reasons for his decision to become a permanent resident.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your review. It is wonderful to have your dad here as a resident; he is very popular with everyone here. We appreciate you bringing in the cakes when you visit. It is so thoughtful, and the staff love them.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of St Vincent's for the last 5 months.
I can honestly say I am bowled over with the support and care the staff not only give to my dad but to the whole family. Nothing is too much trouble and as a nurse myself I am so impressed with care and dedication of all the staff.
I am also impressed with the activities programme that is full of different activities that visitors are encouraged to join in with.
The staff keep us regularly updated with my dads progress and include us in relevant decision making.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your kind words. We love it when families join in our activities. It makes us all so happy to see everyone smiling. It was especially touching to see your mum and dad dancing together. I am really glad you're happy with how we are taking care of your dad, this will be passed on to staff.


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Overall Experience  Overall Experience 4.0 out of 5

My father is a dementia sufferer and has only recently moved into a care setting. This has been difficult for him and our mum. Both of them have been made to welcome and the staff are always willing to do whatever it takes to answer their questions and give reassurance.
Our dad is quite poorly and
has had several episodes of being quite unwell, we are always consulted and listened to.
We are happy that if dad cant be with us, you are doing your best to be the people he turns to for support.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your kind words, I will pass this on to the staff. We love helping families spend time together, and it makes us very happy to see your mum enjoying her visits with your dad.


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Overall Experience  Overall Experience 5.0 out of 5

I am so impressed by the change in my auntie. She is a much more happier and fulfilled person in just the 3 months she has been with you. Your staff are so friendly and it feels so good to know my auntie is really being cared for and loved. Thank you so much love.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your review, I will pass this onto the staff. We are happy your auntie is doing well here. She seems really happy, loves joining in the activities, and has made some good friends with the people who live and work here


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Overall Experience  Overall Experience 5.0 out of 5

My husband has lived in St Vincent House for six months now and from day one he has been cared for with love, dignity and compassion. I have visited him during every part of the day and into the night and have witnessed their continuity of this care. The management and staff were so supportive to to
me and helped both of us to adjust to our new lives, now we are apart, and I cannot thank them enough.
The activities they provide is wonderful, with entertainers coming in, trip outs
and celebrations marking all events. The team are excellent I would highly recommend.

Reply from Debra Burnett, Manager at St Vincent House Residential Home

Thank you for your kind words. We are so glad you enjoy joining in on activities and going on outings with us. Your help and positive attitude really means a lot to all of us.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother is coming to the end of her life after a stroke at 91. The staff are very respectful and thoughtful and keep me updated daily. The management was very thoughtful with financial matters and was very flexible. If anyone asks me what to look out for in a home for their loved one I say ask how
long the staff have been there as I have found great comfort as the staff at St Vincent's have been there all of the 5 years of my Mithers stay and some have been there considerably longer.

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Overall Experience  Overall Experience 5.0 out of 5

When my mum went into St Vincent's in August 2022 it was an agonising time for us, as her daughter I felt like I was letting her down. But thanks to the amazing staff my fears were soon alleviated, my mum was made to feel like she was in her own home, her room was full of her bits and pieces and very
homely. The care she was given was excellent and the staff all knew her and treated her with such kindness. They also treated me with compassion and kindness obviously realising what an awful time I was having in the beginning. My mum settled so well which amazed me, as when she first went in she was shy, depressed and really not enjoying life. The transformation was incredible, suddenly I had my mum back, a very happy lady with a heart of gold and a wonderful smile. She joined in with all of the activities, loved singing and dancing, the staff were brilliant at organising so many outings and activities. I can't thank them enough for everything.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for leaving this heartfelt review. We are very proud of the love and support our staff give to everyone within their care (including our lovely families!)


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Overall Experience  Overall Experience 5.0 out of 5

St Vincent House Residential Home is exceptional. The staff are all lovely, kind and very helpful. The food is excellent and my husband is very settled and happy thee. I love that at Christmas and Easter etc. they make such an effort. My husband has limited mobility so they regularly take him out in
a wheelchair. They also have a lovely garden and it's a pleasure to sit out there - weather permitting. My two sons and I always leave him knowing he is happy and safe.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for your kind words, Karen. It is a pleasure to take care of your loved one and know that you can rest easy knowing that he is being looked after.


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Overall Experience  Overall Experience 5.0 out of 5

My mother spent 18 very happy months in St Vincent's and I never regretted my choice of residential home for her. From the outset the staff were helpful and friendly, doing all they could to help Mum settle in, including allowing her pictures and ornaments from home. St Vincent's is a relatively small
home and so the staff all knew Mum well and developed good relationships with us as a family. Communication was always excellent and the accounts team were very understanding when there a few problems with the local authority funding that we needed whilst the family home was sold. When Mum's care needs changed a different room with a special bed was found quickly and the staff moved Mum's belongings for us. Sadly Mum passed away quite suddenly, but I was given help to clear her room and was very touched by the card and the photos of Mum during happier times at the home that I was given. The offer of staff to be present when the funeral cortege went past was also very moving.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for this lovely review - I will pass on your comments to the team!


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Overall Experience  Overall Experience 5.0 out of 5

One of the most difficult things to do is accept and find a residential care home for your relative. As a family we spent a long time looking for the right place. I found St Vincent's staff very sympathetic, helpful and always put the care of my relative first but always there for the family giving
great support.
The staff spend time with each resident working for the resident to feel comfortable. Food is good, plenty of snacks available and the room is always clean.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for this lovely review - I will pass on your comments to the team!


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Overall Experience  Overall Experience 5.0 out of 5

St Vincent House is genuinely an exceptional residential care home that I can't recommend enough. I selected this care home for my father after he had a fall at home and a lengthy stay in hospital, which resulted in him being unable to return home. Having viewed several care homes in Gosport, and having
had a bad previous experience at a different care home, I have been incredibly impressed at everything about the home and the way it is run. Dad had a wonderful welcome at the home and the friendly, caring, loving staff treated him and the other residents and visitors with respect and compassion. They really did the best for Dad in his time of need.
Sadly, Dad passed away in hospital during early October and lots of the staff turned out and showed their respects when the funeral cortege went past the home, this was very touching for Dad's family. In addition, they helped me clear his room and the management team refunded his overpaid care fees very quickly without any fuss.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for your lovely words, we are incredibly proud of the staff at the care home. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in St Vincent Care Home since the end of July. She was admitted to the hospital two weeks ago, and the care home was absolutely brilliant at informing me. The welcome they gave my mum on her return home was so lovely. My mum was so touched by it; it meant so much to her. Whenever I go
in, the staff are fabulous; they are so friendly, and I can see they really care. I am over the moon that I was able to get my mum into this care home. I cannot thank the staff enough; they are absolutely brilliant.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for your lovely review! We are so very proud of our team and the loving, compassionate care they provide. We noticed you've given the food and drink four stars - please make sure you tell us what we can do to further improve. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff for making my mum's 100th birthday so enjoyable. The room was decorated, and she looked lovely with her hair, make-up and nails done. We really enjoyed the time with her and all the help from the staff. Could not have asked for more.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for this lovely review! We do love a celebration!


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Overall Experience  Overall Experience 4.0 out of 5

My dad was displaying very challenging behaviour, and he and myself were treated with kindness, respect and dignity throughout the experience. I will always be grateful for the kindness of everyone there.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for taking the time to leave this feedback. We are currently updating the furnishings in our bedrooms, and our activities staff and management team are continually striving to be better in all areas. Our food and drinks are all made fresh and in-house, with all dietary requirements catered for. Our staff work incredibly hard and fully deserve their 5-star review.


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Overall Experience  Overall Experience 4.0 out of 5

Kind, caring and friendly staff.
Perfect place.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for leaving us a good review. We are always open to honest and constructive feedback, so please let us know if there are any areas you feel can be improved upon. We are fully committed to enhancing our service in any way we can. Kindest regards!


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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff that go above and beyond. Could not have found a better home for my dad, who really struggled to settle in anywhere; they never gave up on him. He is now happy and well looked after. I would 100% recommend it.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for taking the time to write this lovely review. We are incredibly proud of the work carried out at the home, and it's wonderful to hear that your dad has settled so well.


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Overall Experience  Overall Experience 5.0 out of 5

My father and I understand and are grateful for the stringent Covid 19 testing of residents, staff and visitors, in order to keep all safe. We also understand staff well-being is as important as for that of the residents. My father is always grateful for the welcome care he receives, he has come to
know staff by name and has full mental capacity, he has formed working relationships which sustain him and are important to him on a daily basis, he cares about the well-being of staff. I am especially grateful for the impressive intervention on Saturday evening when my father was feeling unwell, a nurse arriving at just gone midnight with a duty doctor on the screen, can’t get better than that! Happily, it is nothing serious, I appreciate the attention to detail. The Management Team and the Staff are of the excellent category. They have excelled over the long and unexpected period of time under Covid 19 conditions in keeping all residents safe, in the St Vincent House family. Thank you.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for this lovely review. We are delighted that your father is happy and feels so well cared for. The team at the home are fantastic.


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Overall Experience  Overall Experience 5.0 out of 5

My mother, who has dementia, was admitted here on 6th April having recently undergone a repair to her broken hip. The transformation from the hospital to this home was completed by staff at St Vincent, all done smoothly and efficiently. It would appear (from the few times I have met my mother) that
she is quite contented and very happy in here walking about with her Zimmer frame, she likes her room, the food is good (so she tells me). Due to Covid-19 restrictions, obviously, I haven't been able to visit the inside of the home and see her room, however, in the photos I've seen the home is bright and airy. I've never had a problem with communication, emails are always answered promptly and phone call requests are always adhered to. They allow me to speak to her on the phone if visits are all booked. She has gained weight since being admitted here. She is encouraged to join in the planned activities. The staff informed me she is a "delight and doing well". I'm happy, she's safe 24/7 and well cared for.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

We are so happy that your mum has settled well into our community and can't wait until we can invite you in properly too! Thank you so much for taking the time to leave us a review.


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Overall Experience  Overall Experience 4.0 out of 5

Dad has been living at the home for a while; he feels safe there. The care and support he gets from everyone are good, and the manager is very responsive. The home has a lovely conservatory and garden; Dad loves sitting there watching the wildlife. Visiting Dad has been difficult, however, the home
has supported us as a family making sure we see him as often as possible.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

Thank you so much for taking the time to review our care home. We are very proud of our team and the work they do!


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at St Vincent for over 3-years now, and in that time, has been very well cared for. The staff are caring, helpful and friendly, and the manager communicates regularly with me to discuss Mum's needs or changes in care requirements. I would be happy to recommend the home to
anyone.

Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home

We are so grateful that you have taken the time to review the care at St Vincent House. We are all incredibly proud of the team there; thank you so much!


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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for St Vincent House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.764 for St Vincent House Residential Home is calculated as follows: ( (111 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 140 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Vincent House Residential Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 09 Apr 2025

Please contact the home for details of current vacancies.


Awards / Recognitions (0)

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Meet the Team (4)

Debra

Debra Burnett

Job Title: Registered Home Manager

Joined: 2010

Started my career here as a carer 14 years ago and have progressed through the roles to become the Home’s Manager in 2023. I thoroughly enjoy working here and am constantly learning. I find it very rewarding to help others. My husband and I have been together 40 years; I have three children and 8 grandchildren. Outside of work, I love to spend time with them and socialise with friends – I love to see a good action movie at the cinema but I am known to talk through it!


Mhairi

Mhairi Ostley

Job Title: Deputy Manager

Joined: 2024

I have worked in the care industry since 1996, moving to Gosport ten years ago. I started in domiciliary care and then moved to working with young adults with learning disabilities. My career within the elderly care sector began in 2012 and I haven’t looked back. I joined the St Vincent family this year and have found you all to be very welcoming and I am enjoying working here.


Stevie

Stevie Cull

Job Title: Care Co-Ordinator

Joined: 2018

I have worked within the care sector for 15 years, the last 7 years here at St Vincent House and I love every minute. I love socialising with friends and family going out and about and going on long dog walks. I also enjoy spending my free time at the gym.


Claire

Claire Light

Job Title: Administrator

Joined: 2022

I joined the St Vincent Family in November 2022 having worked in various administration roles since I was 18. This is my first job in this sector and I now can’t imagine working anywhere else. Outside of work I spend time with my husband and two children and share a love of Disney and Marvel with them but I have to confess I prefer Star Trek to Star Wars!


Frequently Asked Questions about St Vincent House Residential Home

What types of Care is St Vincent House Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Vincent House Residential Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does St Vincent House Residential Home have?

There are 22 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at St Vincent House Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Vincent House Residential Home to the centre of Gosport?

0.4 mile(s) as the crow flies, distance by road may be significantly further.