St Vincent House Residential Home has a Review Score of 9.6 (9.632) out of 10, based on 8 reviews in the last 2 years. Over all time St Vincent House Residential Home has 32 reviews.
Review from A S (Wife of Resident) published on 20 March 2025
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Reply from Debra Burnett, Manager at St Vincent House Residential Home
Thank you for your kind words. We are so glad you enjoy joining in on activities and going on outings with us. Your help and positive attitude really means a lot to all of us.
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Review from J A (Son of Resident) published on 13 January 2025
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Review from Carol J (Daughter of Resident) published on 16 April 2024
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for leaving this heartfelt review. We are very proud of the love and support our staff give to everyone within their care (including our lovely families!)
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Review from Karen H (Wife of Resident) published on 10 April 2024
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for your kind words, Karen. It is a pleasure to take care of your loved one and know that you can rest easy knowing that he is being looked after.
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Review from Sian M (Daughter of Resident) published on 8 March 2024
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for this lovely review - I will pass on your comments to the team!
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Review from F M (Daughter of Resident) published on 7 March 2024
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for this lovely review - I will pass on your comments to the team!
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Review from David J (Son of Resident) published on 14 November 2023
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for your lovely words, we are incredibly proud of the staff at the care home. Kindest regards.
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Review from Stephanie H (Daughter of Resident) published on 4 October 2023
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for your lovely review! We are so very proud of our team and the loving, compassionate care they provide. We noticed you've given the food and drink four stars - please make sure you tell us what we can do to further improve. Kindest regards.
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Review from V P (Daughter of Resident) published on 2 February 2023
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for this lovely review! We do love a celebration!
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Review from Dee M (Daughter of Resident) published on 28 September 2022
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for taking the time to leave this feedback. We are currently updating the furnishings in our bedrooms, and our activities staff and management team are continually striving to be better in all areas. Our food and drinks are all made fresh and in-house, with all dietary requirements catered for. Our staff work incredibly hard and fully deserve their 5-star review.
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Review from G R (Granddaughter of Resident) published on 19 June 2022
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for leaving us a good review. We are always open to honest and constructive feedback, so please let us know if there are any areas you feel can be improved upon. We are fully committed to enhancing our service in any way we can. Kindest regards!
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Review from Robyn B (Daughter of Resident) published on 20 September 2021
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for taking the time to write this lovely review. We are incredibly proud of the work carried out at the home, and it's wonderful to hear that your dad has settled so well.
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Review from Helen (Daughter of Resident) published on 3 September 2021
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for this lovely review. We are delighted that your father is happy and feels so well cared for. The team at the home are fantastic.
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Review from Beverley C (Daughter of Resident) published on 18 August 2021
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
We are so happy that your mum has settled well into our community and can't wait until we can invite you in properly too! Thank you so much for taking the time to leave us a review.
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Review from Julia S (Daughter of Resident) published on 18 August 2021
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much for taking the time to review our care home. We are very proud of our team and the work they do!
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Review from Cora J (Daughter of Resident) published on 18 August 2021
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
We are so grateful that you have taken the time to review the care at St Vincent House. We are all incredibly proud of the team there; thank you so much!
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Review from Julia M (Daughter of Resident) published on 1 April 2021
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Reply from Clare Shann, Nominated Individual at St Vincent House Residential Home
Thank you so much, for taking the time to leave this lovely review!
Hopefully, it won't be too long before we can welcome you in to see the entire environment. It is a fantastic home, and you won't be disappointed.
Kindest regards.
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Review from J C (Daughter of Resident) published on 6 October 2020
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Reply from Emma Broomfield, Marketing Coordinator at St Vincent House Residential Home
Thank you for such a heartwarming review. The current climate has presented challenges for us all and we are so grateful to have had your support during such an emotionally hard time for you and your family. It was a pleasure to have had your father with us. We truly wish you all the best.
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Review from Alan W (Son of Resident) published on 27 August 2020
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Reply from Emma Broomfield, Marketing Coordinator at St Vincent House Residential Home
Thank you for your five-star review. We are so happy that your mum has settled in with us and is doing well. Your feedback is invaluable to us; thank you for taking the time to review us.
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Review from E A (Daughter of Resident) published on 27 August 2020
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Reply from Emma Broomfield, Marketing Coordinator at St Vincent House Residential Home
Thank you for taking the time to leave us a review. It's heartwarming to read that you were safe in the knowledge that during your mum's final days she was well cared for and loved. Your feedback is invaluable to us and we wish you all the best.
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The Review Score of 9.6 (9.632) out of 10 for St Vincent House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.832 for St Vincent House Residential Home is calculated as follows: ( (81 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 95 Ratings = 4.832
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for St Vincent House Residential Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Nov 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 11 Mar 2025
Please contact the home for details of current vacancies.
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Job Title: Registered Home Manager
Joined: 2010
Started my career here as a carer 14 years ago and have progressed through the roles to become the Home’s Manager in 2023. I thoroughly enjoy working here and am constantly learning. I find it very rewarding to help others. My husband and I have been together 40 years; I have three children and 8 grandchildren. Outside of work, I love to spend time with them and socialise with friends – I love to see a good action movie at the cinema but I am known to talk through it!
Job Title: Deputy Manager
Joined: 2024
I have worked in the care industry since 1996, moving to Gosport ten years ago. I started in domiciliary care and then moved to working with young adults with learning disabilities. My career within the elderly care sector began in 2012 and I haven’t looked back. I joined the St Vincent family this year and have found you all to be very welcoming and I am enjoying working here.
Job Title: Care Co-Ordinator
Joined: 2018
I have worked within the care sector for 15 years, the last 7 years here at St Vincent House and I love every minute. I love socialising with friends and family going out and about and going on long dog walks. I also enjoy spending my free time at the gym.
Job Title: Administrator
Joined: 2022
I joined the St Vincent Family in November 2022 having worked in various administration roles since I was 18. This is my first job in this sector and I now can’t imagine working anywhere else. Outside of work I spend time with my husband and two children and share a love of Disney and Marvel with them but I have to confess I prefer Star Trek to Star Wars!