Westholme Care Home

55 Harestock Road, Winchester SO22 6NT
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7.8 4 Reviews
  • Westholme Care Home, Winchester
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Care Provided by Westholme Care Home

  • Type of Service
    • Nursing Home
  • Local Authority Owned
  • For a maximum of 74 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Chirstine Fermor (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (74)

Facilities

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Westholme Care Home Reviews (4)

7.8

Westholme Care Home has a Review Score of 7.8 (7.795) out of 10, based on 1 reviews in the last 2 years. Over all time Westholme Care Home has 4 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 2

Date Published

4
1
1
1
3

Review from Sheila D (Partner of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my partner for Valentine's Day, had a lovely meal with a bottle of fizz, staff couldn't have done more to make it a lovely experience. Always very helpful and friendly. My partner is certainly well looked after. Thank you.

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Review from Darren T (Son of Resident) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father spent 4 weeks here and was admitted to the hospital as a direct result of the total negligence in the care he received. He was left alone in his room for the majority of the day (even to eat his meals). There was no social interaction. Meals often lacked nutritional value or variety. For example
a meat pie with mashed potatoes, chips and roast potatoes - no vegetables (I’m serious). Deserts high in sugar. I spoke to the chef (who was outside smoking) and he couldn’t care less and blamed it on what he has been given to cook.
My father has now moved to a different care home in Winchester and is 100% happier and well cared for.
If you are considering a care home for your loved one then I explore you not to choose Westholme in Winchester.

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Review from Judy T (Wife of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband needed recuperation after a hospital operation for a broken hip, and had a small sore on his back. When he left, he was to be hospitalised for a large infected bed sore and a CT scan showed that he also had a broken back.

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Review from Dawn B (Daughter of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When mum came to Westholme (Peacock) we had just been told that mum would never walk again as you could imagine this was very hard to accept, mum was very down and just wanted to come home and I feared how mum would cope with being at Westholme as she has problems communicating due to the brain damage
from the stroke. Right from the moment we arrived at Peacock I couldn't believe the kindness and friendliness of the staff, they were just lovely with mum it put my mind at ease as I was finding it hard to leave her. Mum settled very well and was happy which made life a lot easier for all the family. The Occupational Therapists on Peacock were amazing with mum she really responded to them and they where so patient and caring, their hard work really paid off when against all the odds mum walked using a gutter frame, when they rang and told me I just cried I never thought this was possible after all mum had been through. I will never be able to thank you enough for all your hard work, you have an amazing team on Peacock, I would like to thank the lovely nurses and all the care team,you all run a great unit and I hope you continue to help people like my mum
Thank you..

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Current Review Score: 7.8 (7.795)

Overview of Review Score

The Review Score of 7.8 (7.795) out of 10 for Westholme Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Westholme Care Home is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.068 Points relating to the number of positive Reviews for Westholme Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 1 Positive Reviews ÷ 14.8 = 0.068

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Westholme Care Home

What types of Care is Westholme Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westholme Care Home have?

There are 74 Single Rooms.

How far is Westholme Care Home to the centre of Winchester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.