Whiteoaks Rest Home

54-58 The Avenue, Fareham PO14 1NZ
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10 59 Reviews
  • Whiteoaks Rest Home, Fareham
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Care Provided by Whiteoaks Rest Home

  • Primary Care Categories
  • Eating Disorders
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Heathview Management Company Ltd
  • Person in charge
  • Mathu Nandagopan (Director)
  • Admission Criteria
    • Subject to Pre-admission assessment
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (32)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Whiteoaks Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,195 – £1,595
    • RESPITE Self-Funded Residential Care £1,195 – £1,595
  • (these prices are only a guideline, please contact Whiteoaks Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please note that in order to manage the residents care more effectively and efficiently the home has the following visiting hours:


    10.00am to 20.00pm


    Please note that there is a protected mealtime policy in place and visitors are kindly asked to avoid mealtimes.


  • Parking

  • The car park has a one way system, entering through the main gates by the fountain and exiting on the other side. Two disabled car park spaces by the main entrance and a further 25 car park spaces at the front of the property.


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Whiteoaks Rest Home Reviews (59)

Total of 59, showing 21-40
10

Whiteoaks Rest Home has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Whiteoaks Rest Home has 59 reviews.

Overall Experience

  • 58
  • 1
  • 0
  • 0
  • 0

Date Published

59
3
5
10
49

Review from G M (Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am quite happy with whatever is presented to me.

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Review from B B (Resident) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing to complain of, to me everything is fine.
Staff are all very friendly.

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Review from B S (Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living here for four months. I have a comfortable room, and I have found the carers very helpful and the rest of the staff too. I have enjoyed living there better than I thought I would.

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Review from J C (Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and contended having been in this home for a year and all the staff are really wonderful.

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Review from Vera B (Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is lovely and has given me back my appetite.
The staff are very helpful and friendly.

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Review from Peter L (Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy my room which is pleasant. I find the food nice and the carers are nice to me.
The meals are nice and the company pleasant.

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Review from Robert B (Respite Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staying for respite after a hip operation for around three weeks. Enjoy the food, staff assistance and care.

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Review from Joan F (Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 6 months and I am very grateful for the care I am having. The care staff are always very cheerful and don't talk down to us etc. The only thing I am not satisfied with is being a diabetic. I have to rely on the outside nurses to tell them how to look after that side of things after
30 years of managing myself. I have to rely on other folk doing this for me and not getting it right.

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Review from Audrie F (Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 10 months now. I like everything being done for me. I like the carers and the food is good.

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Review from R W (Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 6 months and have had excellent treatment. The staff are very caring and very helpful. I am getting to know the other residents.

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Review from M G (Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living in a 'care home' is new to me. I am unable to look after myself. That is why I am here, being cared for very well.

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Review from Helen W (Daughter of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the most amazing care home I have ever visited! My parents have been beautifully cared for. Their care has been personalised and respectful of all their needs. My Father died of a 'heart attack' whilst residing there and the staff, not only comforted and cared for my Mum but allowed some of
the family to stay over. We were given food and drink and treated with empathy and dignity.

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Review from A W (Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very small room, cupboards and drawers are not very easy to open or close. Most staff are kind and helpful.

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Review from Angela S (Daughter of Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Whiteoaks since September 2015 and had had a very positive experience there. The staff most of whom have been there for a long time and are kind, caring and looks after their residents really well. We, as a family are included in all decision-making activities and events during
the year which families are invited to. Fab place, very clean and amazing gardens for the residents, wouldn't have my father anywhere else.

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Review from Carol S (Daughter of Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is cared for in every way necessary. She is extremely happy and very fond of all the staff who go out of their way to do everything to make her happy and comfortable.
She is very well fed from a varied menu choice each day.
The 'in house' activities are plentiful and relatives are also
catered for. We are very happy with the care mum receives and so is she, we have great peace of mind now.

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Review from M N (Friend of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been fortunate to have friends living at Whiteoaks Care Home, Fareham. When I visited I was treated with courtesy by staff, offered refreshments, my friend who lives there is lucky as the staff are kind, caring and love their job. The place is very well maintained, always clean and my friend
tells me of the activities and level of care they receive. The rooms are lovely - like a nice B&B. My friend is well attended to and very happy here.

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Review from Marjorie W (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. I have been here two years and have no regrets.

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Review from S R (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been coming to Whiteoaks for respite for a few years bow. I have decided to stay permanently and I feel happy and safe here.

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Review from Malcolm O (Son of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mother is given.
Excellent.

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Review from Michael C (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here for approximately 6 weeks, sharing a double room with my wife. The accommodation is sumptuous and overlooks large, well-kept gardens.
Attention from the staff is first class - friendly and caring and always willing to help.
Meals are served in a large, well-furnished dining
room, but with the flexibility to be taken in our room when required.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Whiteoaks Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Whiteoaks Rest Home is calculated as follows: ( (118 Excellents x 5) ) ÷ 118 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Whiteoaks Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 24 Mar 2025

Newly renovated, large ground floor rooms with en-suite and with garden access.


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