Whiteoaks Rest Home

54-58 The Avenue, Fareham PO14 1NZ
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10 59 Reviews
  • Whiteoaks Rest Home, Fareham
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Care Provided by Whiteoaks Rest Home

  • Primary Care Categories
  • Eating Disorders
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Heathview Management Company Ltd
  • Person in charge
  • Mathu Nandagopan (Director)
  • Admission Criteria
    • Subject to Pre-admission assessment
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (32)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Whiteoaks Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,195 – £1,595
    • RESPITE Self-Funded Residential Care £1,195 – £1,595
  • (these prices are only a guideline, please contact Whiteoaks Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please note that in order to manage the residents care more effectively and efficiently the home has the following visiting hours:


    10.00am to 20.00pm


    Please note that there is a protected mealtime policy in place and visitors are kindly asked to avoid mealtimes.


  • Parking

  • The car park has a one way system, entering through the main gates by the fountain and exiting on the other side. Two disabled car park spaces by the main entrance and a further 25 car park spaces at the front of the property.


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Whiteoaks Rest Home Reviews (59)

Total of 59, showing 41-59
10

Whiteoaks Rest Home has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Whiteoaks Rest Home has 59 reviews.

Overall Experience

  • 58
  • 1
  • 0
  • 0
  • 0

Date Published

59
3
5
10
49

Review from Sylvia D (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the meals being ready and no making up to do. The staff are mostly helpful and friendly.

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Review from D J (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and gives you a feeling of being a private residence. The staff are very polite and helpful. I know that my mum is safe and well looked after.

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Review from Irene L (Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice home, I am happy here.

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Review from Valerie L (Daughter-in-law of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a credit to the owner. Very happy with mum staying here.

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Review from Alan L (Son of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place with very friendly staff. Nothing is a problem. If you ask they will try to sort things.

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Review from Margaret V (Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is very good. I have plenty of food, overall excellent service.

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Review from Mary T (Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here, I think everybody is looking after me well, they always seem very happy. Very good assortment of food.

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Review from P R (Son of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whiteoaks care home has looked after mum since December 2016, however, she had stayed there for respite care previously. The home is well maintained, clean and the staff are very friendly and welcoming. The home is well managed, activities are put on for the residents, Christmas was a family affair
with a visit from Santa. As a single carer, moving mum into Whiteoaks was the right decision for both of us as I now mum's being well looked after. Overall happy with the service they are providing.

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Review from Joan C (Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at the above rest home for about 6 weeks and am very happy here - lovely staff and comfortable room etc. I am very sorry to have left my comfortable house but realise I couldn't manage on my own. My husband has Parkinson's and is in hospital and we are waiting for him to be well
enough to join me here.

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Review from DC (Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Whiteoaks Rest Home for over a year and I continue to enjoy life. I wouldn't want to be anywhere else.

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Review from Clara S (Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy at Whiteoaks Rest Home, the carers are looking after me. The food is very good.

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Review from Audrey L (Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite happy here. Would come again but I don't want anything more happening to me. I am here because I broke my leg and I am recovering after the operation. Staff are very attentive and kind.

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Review from Doris D (Friend of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy at Whiteoaks Rest Home. The service has been excellent with lovely staff. I hope to make this more permanent in the future.

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Review from Ruby J (Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must admit that I am very happy here and would not want to go anywhere else. The workers here are very caring and would go to the end of the world to keep you cared for and happy.

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Review from Philip D (Son of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has felt very safe and happy during her stay (of one month) at Whiteoaks Rest Home. The physical environment is excellent. All areas are decorated to the highest standard and more like a 5-star hotel.
Facilities are also of the highest standard, both in her personal room and throughout the
home. Mum has particularly enjoyed having a bath and being lowered into the water by the hoist. Most praise goes to the entire staff who have been more than accommodating to every request. Mum has really enjoyed her stay at Whiteoaks and would, if the same circumstances arose again, have no hesitation in coming back.
Many thanks to all of you.

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Review from Florence K (Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very friendly at Whiteoaks Rest Home, I couldn't ask for better care. I have a lovely ground floor room with a view to the garden. My family can visit me here anytime. They know I'm safe here.

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Review from Kenneth A (Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are wonderful. They look after me very well. I spend lots of time in my room, my family decorated it nicely for me. It has given them a peace of mind knowing I'm safe here.

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Review from Raymond R (Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the staff. I think they are all very friendly, helpful and nothing is too much trouble. I have everything I need here and I couldn't ask for more. The food is excellent, all homemade and freshly cooked on the day. I even started to like potatoes again.

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Review from Toni Y (Daughter-in-law of Resident) published on 2 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the home since February 2016 and it has given my husband and I so much peace of mind. Being her only family has been a great responsibility but we now feel comfortable about going away for five days and leaving mum in the care of the staff at the home. When we visit we are always welcomed
with a cup of tea or coffee by the carers. The interior of the home is beautiful and soon to be opened out into the house next door which I feel sure will be just as beautifully furnished. The quality of care is excellent.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Whiteoaks Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Whiteoaks Rest Home is calculated as follows: ( (118 Excellents x 5) ) ÷ 118 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Whiteoaks Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 24 Mar 2025

Newly renovated, large ground floor rooms with en-suite and with garden access.


Awards / Recognitions (9)

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