The White House (Curdridge) Ltd

The White House, Vicarage Lane, Curdridge, Southampton SO32 2DP
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9.9 65 Reviews
  • The White House (Curdridge) Ltd, Southampton
The White House offers family run specialist dementia care for younger and older people living with dementia. Providing excellent person centred care from consistent staff, who are well trained in all aspects of dementia care, the setting is supportive, encouraging, stimulating, and always with a smile.

A beautiful country house with three linked, purpose-built units, residents enjoy formal gardens, patios, fish and duck ponds, and an aviary with exotic birds. Bedrooms are single all with en-suite facilities. The White House is a pet friendly home with a resident dog and cats.

Lavender-edged walkways offer an outside space where residents can enjoy the many animals, including tortoises, exotic birds, miniature donkeys, wallabies, horses, black swans and ornamental ducks.

The centre's pub, Kev's Corner, is situated in the redesigned central courtyard, freely accessible from all eleven communal areas.

A weekly GP in-house surgery ensures the best possible care is provided for the individual's physical and mental health. M.H.T and G.P. meet in house bi-monthly.

There are certified trainers for in-house training in health and safety, fire safety, safeguarding, DoLS, best interest decisions, care planning and risk assessment. RBS Mentor services provide guidance, procedures, audits for health and safety and employment law.

Daily in-house activities offer various pursuits which include cooking, arts, crafts, gardening, outdoor and indoor games, RITA a digital reminiscence system, activities and lots more with touch screen technology. There are twice weekly outings and various providers visit to offer music therapy, visiting theatre, animal shows. There is a hairdressing salon, regular chiropodist visits, daily newspapers and massage and therapy treatments that are included in the fee. Each week a resident from each of the four units enjoys a special day, chosen by the individual, arranged by their keywork

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Care Provided by The White House (Curdridge) Ltd

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The White House (Curdridge) ltd
  • Person in charge
  • Emma Hampton (Registered Manager)
  • Admission Criteria
    • Younger & older people living with dementia
    • Ages 30+
  • Room Information
    • Single Rooms (46)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for The White House (Curdridge) Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,542 – £1,600
    • Self-Funded Residential Dementia Care £1,542 – £1,600
    • RESPITE Self-Funded Residential Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,600

  • Our fees are the same rate regardless of Private, Health or Local Authority funding.
    All services include activities, outings, person-centred special days, laundry, special diets, increased need, chiropody, Physiotherapy, weekly GP visits, newspapers, hairdressing, activities, outings, and entertainment provided within the home and external venues in the local community.
    All are included in the fees shown, there are no hidden extras.
  • (these prices are only a guideline, please contact The White House (Curdridge) Ltd to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime


  • Parking

  • Lots of on site parking available


The White House (Curdridge) Ltd Reviews (65)

Total of 65, showing 1-20
9.9

The White House (Curdridge) Ltd has a Review Score of 9.9 (9.853) out of 10, based on 12 reviews in the last 2 years. Over all time The White House (Curdridge) Ltd has 65 reviews.

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Review from Tim P (Brother of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in The White House for several months now and has been moved from general care to the higher dependency unit in that time. She has Alzheimer's. The care that she has received has been excellent, with a full, caring staff who give outstanding daily attention. My sister is safe, well
looked after and the inevitable decline in her condition has been catered for seamlessly. My brothers and I are very happy with the situation.

Reply from Kerri Ballard, Accounts and Admissions Manager at The White House (Curdridge) Ltd

Thank you for your comments, it's a pleasure to be able to care for your sister and support you as a family as much as possible.


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Review from I L (Sister of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister needed greater care and support than she could receive at her former care home, so with help from care professionals, we chose The White House. It has been an excellent choice. The level of professionalism is high, but the care is warm and genuine, even on my sister's worst days she is shown
endless patience and comfort. The staff know about the things that worry her, and pre-empt anything that might make her nervous. She very much enjoys music and movement, singing, art, occasional visitors, almost anything she feels she is able to do. She enjoys it when she can choose music to listen to. She makes it clear when she doesn't want to join in. I am impressed by the choice of food available.

Reply from Kerri Ballard, Accounts and Admissions Manager at The White House (Curdridge) Ltd

Thank you for your comments, we are pleased your sister is happy and settled with us.


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Review from Susan E (Wife of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my husband happy, clean and cared for.
What I find very reassuring is the number of staff that are always with the people being cared for and if a problem occurs there is a member of staff right onto the incident.
The food is good and plenty enough of it, plus drinks are always available. Cold
drinks and tumblers are on a trolley and staff are in the kitchen to make hot drinks.
There is a good checking-in and out system for visitors and residents, and also a secure fob key attachment for those who are able to use them.
There are days out to various attractions that are available to those residents who would gain from the trips.
Family, friends and acquaintances are always made very welcome.
There are lovely grounds with an aviary, two donkeys, a pig, some wallabies and various ducks. All is very secure so no one can go walk about.
Another important point to me is that a resident isn't forced to go to bed at a set time or to be woken up to get up at a set time.

Reply from Kerri Ballard, Accounts & Admissions Manager at The White House (Curdridge) Ltd

Thank you for your comments, it means a lot to us that you are happy with the care our staff provide and the facilities we offer.


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Review from Catherine M (Daughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Mum here from another rest home, as we wanted a place that had more activities and outside space, especially the animals.
We are really impressed with all the different activities organised by the team, twice-a-week outings, creative and fun activities, lots of effort, energy and fun to be
had. Also, local schools visiting, Mum loves seeing the children.
All the staff are so patient and compassionate and go the extra mile in interacting with Mum. They all have a wonderful sense of humour too!
Mum's key worker at the home is so thoughtful in ideas that are just right for Mum. She has a lovely warm relationship with her, they share lots of laughs together.
It's also great to have pets in the home, 5 cats and 1 dog, who is very friendly. Mum lights up when she sees any of them, especially if she gets a stroke or cuddle too!
Hair, nails and massages are included free too, a great bonus!
The gardens have ducks and swans, also wallabies, a pig and donkeys, Mum loves them.

Reply from Kerri Ballard, Admission and Accounts Manager at The White House (Curdridge) Ltd

Thank you for your kind comments we are glad Mum has settled in well and enjoying all the activities and facilities we have to offer.


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Review from Adrian F (Nephew of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle suffers from Alzheimer's Dementia and when his care needs increased such that he became unable to manage at home. The White House was recommended by several sources. He settled quickly and is happy and comfortable in his new home. The staff have been exemplary in all respects – caring, compassionate,
and demonstrating limitless patience with the residents. The atmosphere at The White House feels calm and relaxed, and the characterful buildings and grounds are well-maintained. The rooms are clean and well-furnished, with care taken to make the residents' rooms homely and tailored to their personal likes/requirements. Additionally, the site is what amounts to a wildlife sanctuary which the residents are encouraged to experience, which is a considerable bonus for anyone who loves nature. I am very relieved to have found somewhere so suitable for my uncle to live and receive the care and attention he deserves. I couldn't ask for better.

Reply from Kerri Ballard, Admission and Accounts Manager at The White House (Curdridge) Ltd

Thank you for your review. We are pleased that we can offer a variety of animals and extensive outside space that our residents can enjoy.


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Review from T D (Son of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have done an amazing job of making The White House my mum's new home. All the staff know her well and l treat her like an old friend.
The whole facility has a very homely feel, and I love the fact they sit down in small groups for their meals. Despite all the challenges my mum faces I'm confident
she is in the right place for her and being very well looked after.

Reply from Kerri Ballard, Admission and Accounts Manager at The White House (Curdridge) Ltd

Thank you for your kind words, we are pleased that Mum has settled in well.


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Review from Liz M (Wife of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had two weeks of respite at the White House when I was ill, and I was so relieved at how well it went. He settled down after a few days and the care and environment were just right for him as someone with early onset Alzheimer’s.

Reply from Kerri Ballard, Admission and Accounts Manager at The White House (Curdridge) Ltd

Thank you for the kind review, we are pleased we could help you and look forward to seeing you both again soon.


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Review from Wendy L (Daughter of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the care given to my dad. He is always very well looked after and all the staff are so caring. I know he is in the best care which means myself and all my family can relax, knowing he is in the best place he can be. We have no concerns at all and that is such a great thing. Having
a family member go into care is a very difficult decision to make, so seeing him happy and so well cared for removes our anxiety. Many thanks to everyone who takes care of him.

Reply from Kerri Ballard, Admission and Accounts Manager at The White House (Curdridge) Ltd

Thank you for your kind review, We are glad that we can help and Dad is a joy to have with us.


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Review from Jacqueline E (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to the White House over 2 years ago. From day one the team have been brilliant, kind, and caring, always keeping me informed about everything. They do a lot of activities which is so important and outings which mum always enjoyed. The food choices are excellent, mum has put on weight since
she has been a resident! They have excellent grounds with a lot of animals.
I would recommend this care home.

Reply from Kerri Ballard, Admission and Accounts Manager at The White House (Curdridge) Ltd

Thank you for your lovely review, it's a pleasure to care for Mum and have her with us.


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Review from M M (Husband of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding The White House was one of the best things that has happened from learning my wife has severe Alzheimer's. As an independent, "family run" home, it is different from many I visited when looking for the right place. The first thing that is very quickly clear is the staff are very experienced,
well-trained and happy in their work. Spending any time at The White House, you see that the staff genuinely care for the residents, treat them with dignity and kindness and know how to respond to any problems. The home is well run, clean and organised yet not institutional. Dogs and cats wandering around helps to create a genuine homely feel. There is plenty of space both inside and out for the mobile to wander amongst the plants and with animals and birds to look at. I am always made to feel welcome when visiting, and when I leave, I know that my wife is in safe hands and better cared for than I could do at home.

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Review from K L (Niece of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely fabulous home. Staff are amazing, always happy to help with the smallest of queries and at giving reassurance. My auntie is very settled. I know she is safe and well looked after. When we visit, we are always made very welcome.

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Review from M W (Wife of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the care of the White House for just over two years now. I feel he is very well looked after by his excellent carers. The carers have all been, without exception, kind, patient and caring for both my husband and myself. They are always cheerful and good-humoured despite some challenging
experiences. I am extremely grateful for their experience and care at all times. When he was able, we were taken out in the van and given special days - lovely experiences for us to share and providing happy memories for me.

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Review from Kim K (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Whitehouse has given a very warm welcome to my mother. She calls it home-from-home and is very looked after by the wonderful carers. Everyone is so friendly and helpful, and I couldn't wish for better for Mum. She deserves the best.

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Review from Cheryl C (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ongoing care for my mum has been and is still amazing. The home continues to maintain the same staff, which is vital in supporting my mother's dementia needs - helping her to feel safe with familiar faces around her. The respect and dignity they show individuals along with compassion makes the care
home feel like a 'real family home'.
Activities, along with an amazing garden, filled with birds and animals create a calming and peaceful environment for all the residents to enjoy with their respective families.
Day trips are organised for those that can manage an outing with members of staff adding to further enjoyment for all.

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Review from Sarah M (Wife of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at The White House Care Home since October - he is suffering from young-onset Alzheimer's and is only 62 years old. Knowing that staff at the unit have so much experience in dealing with younger people with dementia is a godsend for myself and my grown-up children. We were all so
grateful when a place became available and my dream would be that there were places like this everywhere. We are all heartbroken that he cannot be at home but he is settled and content at The White House and so well cared for it has allowed us to have quality visits. Our first Christmas was hard but staff went to such lengths to make us welcome and the visit so special that it meant the world - they are all so kind and they are passionate about the work they do. The fact that many have worked there for years says it all. My husband has forged good relationships with both staff and other residents. He really enjoys the trips, the garden and the animals which bring joy to both residents and staff.

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Review from Deborah W (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dearest mum became a resident at the White House during the late summer of 2019 because we could no longer care for her in her own home, and keep her safe from wandering! We are really pleased with The White House, and every visit we’ve made there the staff are always so helpful and welcoming. During
the pandemic, they were exemplary in adhering to strict Covid rules, and this kept our mum and all their residents very safe. However (non-Covid related), Mum became very ill and had to have a few weeks in hospital last September, very scary, but especially because of the no visitors to hospital rule! On her return back to the White House the staff were and have been so wonderfully caring in helping to build up her strength. They are so patient with her, spending time encouraging her to eat her meals, they have had to come up with clever ways! Visits to our mum now are all the more joyous because she’s improved so much, and is mostly free of pain at the moment. I cannot praise the White House highly enough!

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Review from Mark H (Son of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House and staff have continued to provide a very caring and considerate home for Mum for another year and go out of their way to make her feel so very warm and welcome, catering to her needs, considerate of her views and preferences and above all giving her that 'family feeling' as well as
keeping a very watchful eye on any medical issues that do arise from time to time and which they act upon immediately. Although Mum does not really understand her circumstances or know where she is (due to her Dementia), she enjoys each day and is very comfortable with all her 'friends' and staff so long may it continue. Thank you White House for looking after her so well.

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Review from L L (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, warm and welcoming home. My mum, who has dementia, has settled very well here. The home is set in lovely grounds and has gardens with animals, which my mum enjoys looking at. The care staff are very friendly.

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Review from S N (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the White House just under a year ago and all the worries of ‘Are we doing the right thing?’ just melted away. The White House has been outstanding from day one, immediately making Mum feel welcomed and settled, even though her move-in day, was during a lockdown. Over the months,
I have seen for myself that all the staff show a great understanding of dementia and are always warm, kind, polite and caring. Communication has been excellent and nothing ever seems too much for them. When I visit, my mum is always happy, well dressed and has a good interaction with the staff. I am so glad someone recommended the White House to me, as I would highly recommend it to someone else.

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Review from Janet W (Next of Kin) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, I was greeted very warmly as if an old friend and given the two Covid tests required. Whenever I visit, everything is ready and I’m never kept waiting etc. My cousin in the home is in a beautiful room with a great view and she always looks very well cared for and has a great relationship
with her carers. I’m always contacted regarding every decision about my cousin and feel so connected to the home in this way.

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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for The White House (Curdridge) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for The White House (Curdridge) Ltd is calculated as follows: ( (122 Excellents x 5) + (21 Goods x 4) ) ÷ 143 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The White House (Curdridge) Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Mar 2025

Single en-suite available Specialist Person Centred Dementia Care for younger and older people.


Awards / Recognitions (0)

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Meet the Team (3)

Julie

Julie Harrison

Job Title: Managing Director

Joined: 1983

Julie created The White House in 1983 and has worked hard to consistently improve facilities over the years. The result a well-run specialist Dementia Care facility with a dedicated caring team of long-standing staff.


Her daughter Emma Hampton is the registered Manager and her son Manages the garden and maintenance.


Emma

Emma Hampton

Job Title: Registered Manager

Joined: 1990

Emma is the daughter of Julie the Managing Director and was 7 years old when The White House was created. She was brought up living at The White House so it was her home as well.


Emma is a committed Manager with always the best interests of her staff team and the residents who live with us. She has managed to gain two consecutive outstanding Inspection results which is a credit to her and her team.


Neil

Neil Hampton

Job Title: Garden and Maintenance Manager

Joined: 2013

Neil is Julie’s son who, like Emma, lived at The White House as a child. Having had a career in the Royal Air Force am now back looking after building projects, gardening and maintenance. Ensuring The White House remains safe, secure and well-maintained both inside and out.


Frequently Asked Questions about The White House (Curdridge) Ltd

What types of Care is The White House (Curdridge) Ltd registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The White House (Curdridge) Ltd provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The White House (Curdridge) Ltd have?

There are 46 Single Rooms.

What are the Facilities & Services at The White House (Curdridge) Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The White House (Curdridge) Ltd to the centre of Southampton?

6.5 mile(s) as the crow flies, distance by road may be significantly further.