The White House (Curdridge) Ltd

The White House, Vicarage Lane, Curdridge, Southampton SO32 2DP
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9.9 65 Reviews
  • The White House (Curdridge) Ltd, Southampton
The White House offers family run specialist dementia care for younger and older people living with dementia. Providing excellent person centred care from consistent staff, who are well trained in all aspects of dementia care, the setting is supportive, encouraging, stimulating, and always with a smile.

A beautiful country house with three linked, purpose-built units, residents enjoy formal gardens, patios, fish and duck ponds, and an aviary with exotic birds. Bedrooms are single all with en-suite facilities. The White House is a pet friendly home with a resident dog and cats.

Lavender-edged walkways offer an outside space where residents can enjoy the many animals, including tortoises, exotic birds, miniature donkeys, wallabies, horses, black swans and ornamental ducks.

The centre's pub, Kev's Corner, is situated in the redesigned central courtyard, freely accessible from all eleven communal areas.

A weekly GP in-house surgery ensures the best possible care is provided for the individual's physical and mental health. M.H.T and G.P. meet in house bi-monthly.

There are certified trainers for in-house training in health and safety, fire safety, safeguarding, DoLS, best interest decisions, care planning and risk assessment. RBS Mentor services provide guidance, procedures, audits for health and safety and employment law.

Daily in-house activities offer various pursuits which include cooking, arts, crafts, gardening, outdoor and indoor games, RITA a digital reminiscence system, activities and lots more with touch screen technology. There are twice weekly outings and various providers visit to offer music therapy, visiting theatre, animal shows. There is a hairdressing salon, regular chiropodist visits, daily newspapers and massage and therapy treatments that are included in the fee. Each week a resident from each of the four units enjoys a special day, chosen by the individual, arranged by their keywork

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Care Provided by The White House (Curdridge) Ltd

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The White House (Curdridge) ltd
  • Person in charge
  • Emma Hampton (Registered Manager)
  • Admission Criteria
    • Younger & older people living with dementia
    • Ages 30+
  • Room Information
    • Single Rooms (46)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for The White House (Curdridge) Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,542 – £1,600
    • Self-Funded Residential Dementia Care £1,542 – £1,600
    • RESPITE Self-Funded Residential Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,600

  • Our fees are the same rate regardless of Private, Health or Local Authority funding.
    All services include activities, outings, person-centred special days, laundry, special diets, increased need, chiropody, Physiotherapy, weekly GP visits, newspapers, hairdressing, activities, outings, and entertainment provided within the home and external venues in the local community.
    All are included in the fees shown, there are no hidden extras.
  • (these prices are only a guideline, please contact The White House (Curdridge) Ltd to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime


  • Parking

  • Lots of on site parking available


The White House (Curdridge) Ltd Reviews (65)

Total of 65, showing 21-40
9.9

The White House (Curdridge) Ltd has a Review Score of 9.9 (9.853) out of 10, based on 12 reviews in the last 2 years. Over all time The White House (Curdridge) Ltd has 65 reviews.

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Review from S T (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The White House for four months now. The staff and management here are absolutely first class, very informative and ready to answer any questions I may have. Mum has settled in nicely and has made friends with other residents which is lovely to see. Mum's room is nicely
decorated with a view over the garden. She spends many hours wandering in the garden looking at all the animals and I know she is very safe out there. The home is very welcoming, each and every member of staff do an exceptional job, attending to any residents' needs. Staff arrange so many great activities for the residents so there is always something to join in with. Nothing is too much trouble, even when Mum is stubborn, at times, the staff always manage to find a way to get her to cooperate. The White House is outstanding in every way and I would recommend it to anyone who was looking for a beautiful home for their loved one.

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Review from J H (Granddaughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to stay at The White House in December 2021. He has vascular dementia and complex mental health needs. From admission to date they have been excellent. All the staff are caring, professional and have a high level of knowledge. Communication is excellent and everyone is always aware of
what is happening with the residents. My family and I cannot rate them enough and would highly recommend to anyone who has the difficult decision of placing a family member in a residential setting.

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Review from L T (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has recently moved into The White House from her home. The transition, which happened during the pandemic, wasn’t smooth at the start due to Mum's behaviour but Mum has now settled in nicely. The staff are lovely, caring and friendly I couldn’t find anything wrong and have got to know the staff,
as you see the same ones regularly, so the turnover of staff must be low. They ensure Mum gets what’s she needs with personal care, health, medical needs to enable her to happy. Having the spacious bedroom, lounge, conservatory, pub and garden facilities with the birds, peacocks, fish pond, wallabies etc have made it more interesting and enables different areas to be visited. Throughout the time Mum has been there, I have received regular updates on Mum's health, needs, changes in care and we can ring them when we want updates too. There's a monthly unit newsletter which gives us the information on activities and trips that have happened too. Would recommend The White House to others, if a relative needed care.

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Review from Clive M (Nephew of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle had been a resident at The White House for more than two years. He had settled down very quickly into his new home, mainly due to the relaxed and calm atmosphere of the place and the friendly and very caring staff. The well-designed layout of the home enables the residents to wander at will
but still be able to find their way back to their own family unit, although my uncle is now very restricted in his ability to move around. When he was more mobile and cognitive he really enjoyed access to the garden areas with plenty of space to wander and sit, and spend time looking at the many birds and animals that live within the grounds. The residents also enjoy very good, freshly prepared food, and endless cups of tea, coffee and biscuits. The staff go out of their way to provide for individual needs. And for any celebration, the homemade cakes are superb. During the current pandemic, families have been kept well informed as to how life has changed for the residents.

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Review from R V (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House has been caring for my mum for a number of years now, they are an amazing team and we couldn't ask for more. It is so nice that a number of the carers have been looking after Mum for a long time. They are always so kind and caring and keep us informed regularly of how Mum is. It has
been extra hard living abroad the last couple of years but they have made sure I have had FaceTime calls, despite how difficult it has been for them which has been very reassuring. I would definitely recommend the White House and am so grateful for everything they do.

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Review from J B (Wife of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my husband receives. He is treated with respect and dignity and his concerns are addressed with patience and courtesy. I am also very pleased with the way that my family and I are warmly welcomed when we visit him. I have got to know several carers during the three years
that my husband has been in the home and all of them are polite and caring. The staff have had so much to do in the last two years, with Covid testing, PPE etc - it must have been very hard for them - and it is all done with patience and goodwill. It is hard to see someone you care for gradually decline and I am extremely grateful for the support I receive from the White House staff.

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Review from Sarah C (Daughter of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of The White House for my dad has been excellent. Staff are friendly, caring and keep us informed of any changes. You are always made to feel welcome on visits. I would highly recommend it.

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Review from Carol M (Daughter of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been a resident at The White House for more than two and a half years. He had settled down very quickly into his new home, mainly due to the relaxed and calm atmosphere of the place and the friendly and very caring staff. The well-designed layout of the home, enabling the residents to
be able to wander at will but still be able to find their way back to their own family unit, but always being welcome wherever they end up. Also access to the garden areas with plenty of space to wander and sit, and spend time looking at the many birds and animals that live within the grounds. The residents also enjoy very good, freshly prepared food, and endless cups of tea, coffee and biscuits. The staff go out of their way to provide for individual needs. And for any celebration, the homemade cakes are superb. During my father's last few weeks, he was cared for by the staff with great love and dedication. We know that they all become a part of the family and this makes it a very special place.

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Review from Sue (Wife of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at The White House for nearly two years. It’s always a difficult decision to go down this route but I was really struggling to care for him adequately.
The White House management and care staff have been marvellous in carrying out their caring duties, and I speak as one who volunteered
in a nursing home for eleven years and had need of a home for my father.
During the current pandemic, families have been kept well informed as to how life has changed for the residents and we are able to Skype, telephone, deliver gifts to the front door and have a “window visit” and the precautions put in place have meant that the home is COVID-free.
My husband’s room is bright, spacious, en-suite and is part of a unit which runs as a family unit with its own dining room and lounge. Food is freshly cooked and delicious.
Activities are varied, stretching the residents’ abilities as far as possible and the outside garden space with all its varied menagerie of animals is stimulation.

Reply from Kerri Ballard, Accounts Manager at The White House (Curdridge) Ltd

Thank you for your kind words and continued support during these difficult times. We know how difficult it is for families not being able to visit their loved ones and hope that our cautious efforts are a way of keeping in contact but ensuring the safety and well-being of all our residents and staff our priority.


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Review from Jill S (Daughter of Resident) published on 11 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to my Mum. She is happy, well fed, clean and fragrant, and nothing is too much trouble for the carers.


The staff "turnover" is very low, so Mum always sees familiar faces. The same dedicated team of carers know Mum well, and she is much-loved by them. These wonderful

people have cared for her for some time, and there is always a nice "family" atmosphere.

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Review from Dave M (Husband of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been very difficult and aggressive at times recently. The staff have been excellent in calming her and ensuring her safety. She is very happy in the care home and reacts well with the staff in her respective unit. We are very relieved that she is safe in the care home and hope that she can
remain there for the foreseeable future.

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Review from Sebastien A (Son of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently moved our mother from a care home that felt they could not meet her needs. The White House have been welcoming, supportive and all of the staff have a kind manner and positive 'can-do' approach. They are experienced and willing to provide the care that each resident needs. This appears to
be underpinned by a clear understanding of what their residents need.

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Review from Carole T (Mother of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider my son is very well looked after. The home appears to be very selective with the employment of staff as every one of them is very helpful and polite. Nothing seems to be any trouble to them when problems (like incontinence etc) arise. Problems are attended to straight away and in a pleasing
manner. I do not think my son could be in a better place considering his illness.

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Review from Ian W (Son of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The White House for over 3 years. Prior to this, she was a resident at 2 other care homes for just under a year in each.
Mum has advanced dementia and can be quite challenging at times. Her previous care homes were ‘unable to meet her needs’, and requested that she
left their establishments. This has never been the case at The White House. Mum has all the care, stimulation and personal attention she needs. The White House staff are fully trained in dementia and other mental conditions and provide care that is fully personalised. Often staff provide 1 on 1 care when it is needed, and this has proved successful for my mother.
My mother is now 93, and she has a quality of life that she deserves and she is happy.
A sincere thank you all at The White House from my mother and me. We are extremely grateful.

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Review from Jennifer M (Daughter of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The White House for three years. My brother, a retired GP and I are extremely satisfied with her care. The staff are conscientious and have given our mother the best possible support. We are delighted with the staff who we meet on a regular basis and have got to know well. As
our mother's dementia has progressed The White House has met her changing care needs. Communication has been excellent. We highly recommend The White House.

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Review from Jennifer G (Wife of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House has created a friendly and relaxed atmosphere, the care is first class and all the staff are really kind and patient with the residents.

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Review from Lesley F (Daughter of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at The White House Curdridge for nine months. His care has been amazing, the staff are all so caring and friendly and have taken wonderful care of him. They are exceptional with dementia residents and treat them with respect, dignity and understanding at every level. The food is
of a high standard and they go the extra mile when it is someone’s birthday with a homemade Birthday cake. My dad sadly passed away this week but I am delighted to say he had been in the best possible care home. May I also say a thank you to all staff in general, the home was always clean and well kept as was Dad’s laundry. It was always so lovely to see him in clean, freshly pressed clothes. The level of care is outstanding and I thank them for the special care shown and given to my lovely Dad.
Aside from the staff, the home and its grounds are beautifully kept giving residents a lovely opportunity to relax and feel at home.

Reply from Kerri Buckingham, Accounts Manager at The White House (Curdridge) Ltd

Thank you for your lovely comments, your Dad will be greatly missed.


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Review from David (Son of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to have time for all the residents. I watched one member of staff spend 20 minutes trying to get a reluctant individual take a glass of water. People are treated with respect and the utmost done to maintain their dignity. The set up of the facility and outdoor space is
an enabler for keeping residents calm and I am impressed with the contribution of volunteers.
In my career as a GP I have been in many care facilities this is the best.

Reply from Kerri Buckingham, Accounts Manager at The White House (Curdridge) Ltd

Thank you for your comments, I will ensure they are passed on to all staff and management.


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Review from Heather R (Daughter of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care of my father. Kind, thoughtful professional staff in the Hedge End Unit. Always willing to go the extra mile under very challenging behaviour at times from my father.

Reply from Kerri Buckingham, Account Manager at The White House (Curdridge) Ltd

Thank you for your kind comments I will ensure they are passed on to all staff members.


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Review from Jon S (Son of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just had to write a review on behalf of our family, to thank you all sincerely for the amazing quality of care, compassion and love you gave to my dear Mum, who sadly passed away last week. She was with you for nearly six and a half years and during the whole time, all the carers and managers combined
to make her stay, safe, comfortable and as enjoyable as possible for anyone suffering from this insidious illness.
As a family, we all came to love and respect all the carers and it was so moving to know how she was regarded as one of the WH ‘family’ and to receive so many hugs and outpourings of affection after she passed.
Thank you so much for your amazingly professional yet compassionate care. You are a great team and we will miss you as you miss Mum.

Reply from Steph Reed, Care Planning and Support Manager at The White House (Curdridge) Ltd

Thank you for a lovely review, Jon, we will indeed all miss your Mum. She really was part of our WH family.


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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for The White House (Curdridge) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for The White House (Curdridge) Ltd is calculated as follows: ( (122 Excellents x 5) + (21 Goods x 4) ) ÷ 143 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The White House (Curdridge) Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Mar 2025

Single en-suite available Specialist Person Centred Dementia Care for younger and older people.


Awards / Recognitions (0)

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Meet the Team (3)

Julie

Julie Harrison

Job Title: Managing Director

Joined: 1983

Julie created The White House in 1983 and has worked hard to consistently improve facilities over the years. The result a well-run specialist Dementia Care facility with a dedicated caring team of long-standing staff.


Her daughter Emma Hampton is the registered Manager and her son Manages the garden and maintenance.


Emma

Emma Hampton

Job Title: Registered Manager

Joined: 1990

Emma is the daughter of Julie the Managing Director and was 7 years old when The White House was created. She was brought up living at The White House so it was her home as well.


Emma is a committed Manager with always the best interests of her staff team and the residents who live with us. She has managed to gain two consecutive outstanding Inspection results which is a credit to her and her team.


Neil

Neil Hampton

Job Title: Garden and Maintenance Manager

Joined: 2013

Neil is Julie’s son who, like Emma, lived at The White House as a child. Having had a career in the Royal Air Force am now back looking after building projects, gardening and maintenance. Ensuring The White House remains safe, secure and well-maintained both inside and out.