The White House (Curdridge) Ltd

The White House, Vicarage Lane, Curdridge, Southampton SO32 2DP
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9.9 65 Reviews
  • The White House (Curdridge) Ltd, Southampton
The White House offers family run specialist dementia care for younger and older people living with dementia. Providing excellent person centred care from consistent staff, who are well trained in all aspects of dementia care, the setting is supportive, encouraging, stimulating, and always with a smile.

A beautiful country house with three linked, purpose-built units, residents enjoy formal gardens, patios, fish and duck ponds, and an aviary with exotic birds. Bedrooms are single all with en-suite facilities. The White House is a pet friendly home with a resident dog and cats.

Lavender-edged walkways offer an outside space where residents can enjoy the many animals, including tortoises, exotic birds, miniature donkeys, wallabies, horses, black swans and ornamental ducks.

The centre's pub, Kev's Corner, is situated in the redesigned central courtyard, freely accessible from all eleven communal areas.

A weekly GP in-house surgery ensures the best possible care is provided for the individual's physical and mental health. M.H.T and G.P. meet in house bi-monthly.

There are certified trainers for in-house training in health and safety, fire safety, safeguarding, DoLS, best interest decisions, care planning and risk assessment. RBS Mentor services provide guidance, procedures, audits for health and safety and employment law.

Daily in-house activities offer various pursuits which include cooking, arts, crafts, gardening, outdoor and indoor games, RITA a digital reminiscence system, activities and lots more with touch screen technology. There are twice weekly outings and various providers visit to offer music therapy, visiting theatre, animal shows. There is a hairdressing salon, regular chiropodist visits, daily newspapers and massage and therapy treatments that are included in the fee. Each week a resident from each of the four units enjoys a special day, chosen by the individual, arranged by their keywork

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Care Provided by The White House (Curdridge) Ltd

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The White House (Curdridge) ltd
  • Person in charge
  • Emma Hampton (Registered Manager)
  • Admission Criteria
    • Younger & older people living with dementia
    • Ages 30+
  • Room Information
    • Single Rooms (46)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for The White House (Curdridge) Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,542 – £1,600
    • Self-Funded Residential Dementia Care £1,542 – £1,600
    • RESPITE Self-Funded Residential Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,600

  • Our fees are the same rate regardless of Private, Health or Local Authority funding.
    All services include activities, outings, person-centred special days, laundry, special diets, increased need, chiropody, Physiotherapy, weekly GP visits, newspapers, hairdressing, activities, outings, and entertainment provided within the home and external venues in the local community.
    All are included in the fees shown, there are no hidden extras.
  • (these prices are only a guideline, please contact The White House (Curdridge) Ltd to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime


  • Parking

  • Lots of on site parking available


The White House (Curdridge) Ltd Reviews (65)

Total of 65, showing 41-60
9.9

The White House (Curdridge) Ltd has a Review Score of 9.9 (9.853) out of 10, based on 12 reviews in the last 2 years. Over all time The White House (Curdridge) Ltd has 65 reviews.

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Review from Gail B (Wife of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for organising the visit of the musicians playing banjos and ukeleles and singing all the songs we all love. The group brought tears of joy to many. Please, may we have them back again on a regular basis?

Reply from Steph Reed, Care Planning and Support Manager at The White House (Curdridge) Ltd

Thank you for your lovely review, Gail, you'll be pleased to know that we are already looking into when these fantastic musicians can visit next :)


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Review from Jean E (Wife of Resident) published on 25 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today, Wednesday October 24, the residents and visitors were treated to a wonderful musical time by a volunteer singing ukulele group. The whole room came alive and was thoroughly enjoyed by al,l especially the residents, many being able to join in with the singing and actions. All over too soon but
thank you for the encore!
Look forward to them visiting again please very soon!

Reply from Kerri Buckingham, Accounts manager at The White House (Curdridge) Ltd

Thank you for your positive feedback, we are glad the music session was enjoyed by everyone. They will be back soon!


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Review from Heather C (Daughter of Resident) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot commend the management and staff of The White House highly enough for their care of my mother. They have taken the time and trouble to get to know her personal preferences and they cope with her sometimes difficult behaviour with cheerful good humour and patience.

Reply from Kerri Buckingham, Accounts Manager at The White House (Curdridge) Ltd

Thank you for your kind comments.


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Review from David M (Son of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving such excellent care and kindness.
It is such a comfort to see Mum looked after and happy.
Great job the White House team, thank you.

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Review from Carrie A (Daughter of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since dad became a resident at The White House, we have been grateful and pleased with the care and attention that he has received. All the staff that we have met there have all been polite, kind and extremely patient. It was a shame, that the 2 main carers that had been looking after him from
the start moved on to different units of the home, as the consistency with the same familiar faces was good for dad and a change in him was noticeable when they left but the new staff who then took over are also good.
It would be good if there were a few more organised activities even if just in the home, as this would be good to help keep the residents stimulated but do appreciate that this can be very difficult to organise and encourage the residents to participate in.

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Review from Angela B (Daughter of Resident) published on 12 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend The White House. The care provided is exemplary and the staff, in particular, are so friendly and attentive. My dad came in for respite care and is now a resident. This was an extremely difficult time for us as a family and all of the team at the White House could not have been more
understanding and supportive. Thank you.

Reply from Steph Reed, Care Planning and Support Manager at The White House (Curdridge) Ltd

Thank you so much for your lovely review! It really is our pleasure to have been able to support your family as well as your dad throughout this process. We're delighted that he has settled in so well.


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Review from Debbie L (Wife of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's disease and I reluctantly decided my husband wasn't safe at home with me anymore, after being brought back by the police many times.
As my husband is only 54 years old we had difficulty placing him.
When he first arrived at The White House it took a good couple of months
for him to settle in, being surrounded by people 24/7 after virtually 1-to-1 care with myself or carers.
He is now flourishing at The White House. He has lost weight, he eats well, goes to the day centre and has started going out on day trips.
Best of all, he smiles and laughs with me.
It's right when they say I can now enjoy him, the staff are amazing.

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Review from Jan T (Daughter of Resident) published on 27 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into The White House last month from a purpose built care home where she had been living for 19 months. The difference is amazing and it's brilliant to see the same staff every day who know exactly how she is and what she is doing. The previous home never had enough staff so Mum was being
looked after by a constant stream of agency staff. When she first arrived, there was concern that she wasn't drinking enough (and suffering from regular UTIs) but that is in the past now as they have taken the trouble to find out what she likes rather than just plonking a drink down in front of her and then throwing it away later when it had gone cold. I was able to take her out for a pub lunch one day then back to my home until after 9 pm, something I've not been able to do for a long time as she was constantly asking to go to bed with little or no interest in doing anything. Would I recommend The White House? Yes, without a doubt. Any regrets? Yes - one - that I didn't move her sooner!

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from P B (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has a rare and aggressive form of dementia. His behaviour at times can be challenging. The support, care and compassion shown towards him is simply amazing. He no longer recognises me or his family or friends. However, he will smile and interact with the staff which proves the care they show
towards him and how well they know and understand his needs.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your review, we really appreciate feedback about our service.


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Review from Rosemary A (Wife of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend The White House highly enough for their kindness, caring and compassion. My husband used the daycare centre for over a year and thoroughly enjoyed the activities and outings. The staff are superb and have been so understanding and I can thank them enough for their support - I send
them my heartfelt thanks and best wishes.

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Review from Winnie G (Mother of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are extremely caring, dedicated and patient with all residents. I have always felt they are fully competent in all aspects of dementia, young and old.
What is especially pleasing to me, my son always looks cared for, clean and tidy in appearance.
The provision of daily activities,
celebrations and safe, well kept extensive grounds in which to exercise are all beneficial for resident stimulation and wellbeing. The White House is to be commended!

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your recommendation, we try hard to ensure all the residents get the very best from each day, your comments are helpful in assessing where improvements may be required. Thank you.


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Review from Wendy A (Friend of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service and care that my friend has been given.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from Jillian C (Wife of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband, now aged 89, was admitted to The White House nearly 5 months ago and I could not be more happy with the care there. I like the arrangement of dividing the home into small units. There are nine in his group. Medical attention is good. He enjoys his food and loves being surrounded by so many
animals. All the carers are extraordinarily patient and thoughtful. Whenever I visit, I am struck by the cheerful, happy atmosphere.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from Linda S (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at The White House since the end of 2012, after some poor experiences in other care homes.
Having worked for adult services myself for many years, I am very thankful that my mother is in such a well run and excellent care home. All staff appear to be well trained and compassionate
and the residents always look well groomed and well cared for. I have always had any questions or concerns dealt with immediately and it has given me complete peace of mind that my mother is in such a good facility.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from C D (Son of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House has been a real lifeline for my father and our family. My father was diagnosed with advanced Alzheimer's/dementia at aged just 62. We had tremendous difficulty finding the right care for Dad, especially as has speech affected as well making communication challenging.


Despite being

a desperately upsetting time for the family, the wonderful, kind and loving care, as well as the relaxed and warm environment at the White House, has given Dad the best environment and home possible for him and as a result, he is happy and content.


We love to visit and are warmly greeted and well looked after. The White House has plenty of activities and is lively and fun. There is also safe and secure outside space. The levels of care are high and the staff are dedicated and committed to residents like my Dad that have very high needs.


Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feed back, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from Sylvia (Sister of Resident) published on 15 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House are always very welcoming of visitors and my brother is happier since being there. It is always very clean and the staff that I have met appear very caring.
The management and staff put on some great activities and entertainment for the residents. Thank you so much for all you do.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback. We all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from Julie P (Daughter of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sensitive professional service. My Dad is a long standing patient and Dad is very happy. Surroundings are very pleasant, it's like another family and a second home. Thank you.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feed back, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from Susan L (Mother of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care and attention given to my son. He is happy and contented and gets on well with his carers. They go out of their way to stimulate him and provide him with treats i.e. chocolate buttons. We would be happy and confident in recommending The White House.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feed back, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Review from Nicola K (Daughter of Resident) published on 9 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House is a happy, lively home where the residents are actively encouraged to remain active and engaged with a variety of activities and excursions. There is a good interaction between staff and residents and between the residents themselves. Families are welcomed and free to join in with activities.
I am happy that my mum is being well cared for and that there is the variety of activities that keep the residents stimulated and in good spirits.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie.


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Review from Judy H (Guardian of Resident) published on 9 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had many years of visiting this fantastic home and it is always a pleasant experience. It is extremely homely and friendly. Residents are well looked after and happy. There are many lovely activities every week and also lots of interesting minibus outings. The home itself is spacious and comfortable
and beautifully maintained. I am very confident that the person I visit is well looked after.

Reply from Julie Harrison, Managing Director at The White House (Curdridge) Ltd

Thank you for your positive feedback, we all at The White House, try so hard to enable the residents to get the very best from each day. Your views are helpful in assessing how effective our service is. Julie


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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for The White House (Curdridge) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for The White House (Curdridge) Ltd is calculated as follows: ( (122 Excellents x 5) + (21 Goods x 4) ) ÷ 143 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The White House (Curdridge) Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Mar 2025

Single en-suite available Specialist Person Centred Dementia Care for younger and older people.


Awards / Recognitions (0)

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Meet the Team (3)

Julie

Julie Harrison

Job Title: Managing Director

Joined: 1983

Julie created The White House in 1983 and has worked hard to consistently improve facilities over the years. The result a well-run specialist Dementia Care facility with a dedicated caring team of long-standing staff.


Her daughter Emma Hampton is the registered Manager and her son Manages the garden and maintenance.


Emma

Emma Hampton

Job Title: Registered Manager

Joined: 1990

Emma is the daughter of Julie the Managing Director and was 7 years old when The White House was created. She was brought up living at The White House so it was her home as well.


Emma is a committed Manager with always the best interests of her staff team and the residents who live with us. She has managed to gain two consecutive outstanding Inspection results which is a credit to her and her team.


Neil

Neil Hampton

Job Title: Garden and Maintenance Manager

Joined: 2013

Neil is Julie’s son who, like Emma, lived at The White House as a child. Having had a career in the Royal Air Force am now back looking after building projects, gardening and maintenance. Ensuring The White House remains safe, secure and well-maintained both inside and out.