Barchester Wimborne Care Home

Selsmore Road, Hayling Island PO11 9JZ
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9.9 86 Reviews
  • Barchester Wimborne Care Home, Hayling Island
Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area.

With a wonderful layout of two internal courtyard gardens, a beautiful conservatory where residents can sit and enjoy the peace and quiet.

Nutrition is a key part of health and well-being here at Wimborne, which means the home's Academy trained chefs work with all teams to ensure that every resident is catered for.
They only use the freshest ingredients and chefs take great pride in the responsibility of nutrition and enjoy serving their meals in the restaurant-style dining area for the whole home to relax in.

There is a busy and varied activities schedule, created by an award-winning Activities Co-ordinator, this includes group activities, along with one to one activities of each residents choosing, tailored to their individual request.

The café bistro is open to all, boasting delicious freshly made cakes .

Please pop in, enjoy a slice of cake, see the home and meet the wonderful team - no appointment needed.

Care Provided by Barchester Wimborne Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Peach (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Barchester Wimborne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,302
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Wimborne Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Wimborne Care Home Reviews (86)

Total of 86, showing 1-20
9.9

Barchester Wimborne Care Home has a Review Score of 9.9 (9.862) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Wimborne Care Home has 86 reviews.

Overall Experience

  • 75
  • 11
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Date Published

86
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Overall Experience  Overall Experience 5.0 out of 5

The care home is well-run with friendly, helpful staff - it's much improved over the past twelve-eighteen months. My mother is well cared for and content in her surroundings. There is a good range of activities for residents. Communication with families of residents is good too. Leadership team work
well together.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for taking the time to complete this survey and for the lovely feedback, we have all worked hard over the last year to ensure improvements have been made across the home and we will continue to do so. We will make sure that all of the team at Wimborne Care Home receive your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I find Barchester Wimborne Care Home staff very friendly and residents happy and well cared for, their rooms clean and comfortable and they have varied activities. I visit two residents and they have both said how good the meals are.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for taking the time to complete this survey and for the lovely feedback, we will make sure that all of the team at Wimborne Care Home receive your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I was only in Wimborne Care Home for a couple of weeks after a fall by which I had broken my hip. I was impressed with the standard of care which was provided for that short period. The accommodation was adequate, the food good, well cooked and the staff very helpful.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to submit a review, for your kind words and for sharing your experience at Wimborne. We strive to provide a high quality service at all times and always looking at ways we can improve.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has now spent just over a year at Barchester Wimborne Care Home. We as a family can not fault the care and support she receives from every single member of staff.
From admin, housekeeping, maintenance, kitchen, carers and management. Everyone has their role in looking after my mum and they
have all become like extended family.
The food is excellent, all the organised activities are brilliant and go above and beyond my expectations, love being involved myself when I can.
The home itself is always clean and well maintained. Thank you to the carers for the care they show my mum. I can't thank you all enough.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for taking the time to complete this survey and for the lovely feedback, we will make sure that all of the team at Wimborne Care Home receive your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent care, she was respected and treated with great care and dignity during her final weeks.
All the Barchester Wimborne Care Home staff are fantastic and I would happily recommend the home.
They listen to the views of the residents and family and have great connections with the
community and local health centre.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for taking the time to complete this survey and for the lovely feedback, we will make sure that all of the team at Wimborne Care Home receive your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

We searched for a nice care home for my auntie and from the moment we walked through the door, we knew this was the place for her. Every member of staff greeted us and all the residents looked very happy. There was plenty going on and everywhere was spotless, modern and spacious. The room we chose
looked out onto a beautiful garden. Auntie was not happy about leaving her own home but very soon she was talking about her future there and we saw a smile which we hadn't seen for a long time. It was a joy to see her happy. So much attention to detail here, even the chef visited her and asked about what she liked to eat as she was a vegetarian. She said for him not to make a fuss but true to his word he made her some lovely meals! The new manager there is lovely, she really is committed and dedicated to her job. Sadly auntie had a short time here and passed away peacefully Boxing Day after a lovely day. Thank you everyone for looking after her so well!

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for taking the time to complete this survey and for the lovely feedback, we will make sure that all of the team at Wimborne Care Home receive your kind words. It was an absolute pleasure to care for your auntie and she is deeply missed by the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, welcoming care home. Staff are extremely friendly and lovely with the residents. Nothing seems to be any problem. Food is amazing, like going to a restaurant, all freshly prepared and lots of choice! Rooms are comfortable and spotlessly clean. Activities are always offered if you want to participate.
Pleased we chose Barchester Wimborne Care Home for our mum as we don't have to worry about her like we used to when she was at home.
Highly recommended.

Reply from Julie Shaw, Customer Relations Manager at Barchester Wimborne Care Home

Thank you so much for the lovely comments. The team at Wimborne Care Home work so hard to ensure that everyone is made to feel at home and welcome. We will pass your feedback on to the general manager and all of the staff. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I visited a very dear friend yesterday at Wimborne Care Home at Hayling Island. She had had a very distressing few years ending with the death of her beloved husband in the Summer. She was in a very distressed and unhappy place during and after her husband's death. She was put in another care home on
Hayling but did not adjust very well. She has only been in Wimborne for a matter of weeks and the transformation is amazing! She was happy and relaxed when I visited yesterday and said it was 'like home from home'. She has settled in wonderfully well, and feels loved and cared for! The food is excellent and she looks forward to her meals; she is cared for in every respect, hair, nails, clean clothes etc; and she enjoys the camaraderie of the other residents and the carers (whom she calls Angels!) as well as the outings in the minibus. I was made to feel very welcome too. I have visited many care homes in the course of my voluntary work over the years - Wimborne is simply the best!

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your review and kind words, we are so pleased to know that your friend has vastly improved in the short time since being with us at Wimborne. I will ensure your review is passed on to the team and I am happy to hear that you feel she is settled, well cared for and that Wimborne is the best!


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Overall Experience  Overall Experience 5.0 out of 5

Well-run care home with staff who care and excellent facilities. Can't fault the activities on offer and enthusiasm of the staff.
Nice atmosphere in the home and good variety of food. Excellent communication with family members.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for taking the time to complete this survey and for the lovely feedback, we will make sure that all of the team at Wimborne Care Home receive your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My father had excellent care. The atmosphere in the home was like extended family. Nothing was too much trouble from any of the staff and management.

Reply from Julie Shaw, Customer Relations Manager at Barchester Wimborne Care Home

Thank you so much for the lovely feedback, we will make sure that the team at Wimborne Care Home receive your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My family has had the privilege of regularly visiting the Barchester Wimborne Care Home over the past two years. Our dad was a resident for two years.
We chose the Wimborne after looking at long-term care for our loved one. Having viewed several homes for people with dementia prior to Dad moving in.
He thought he 'owned it'.
From his daily care, life, entertainment, health, he retained his dignity and self-respect. He kept his sense of humour, was encouraged to be himself. As a family, we saw him change as the dementia took hold but we could visit anytime. It became a second home to us.
This last year has been difficult as Dad neared the end of his life, we chose to let him stay at the Wimborne where the skilled team looked after him, kept him safe and 'loved' him, so when the sad time came, his extended were there 24/7. They took it in turns to keep him clean, talk to him, feed him, so his self-respect was honoured. The team went above and beyond whilst still caring for other service users.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to submit a review and for your kind words, speaking on behalf of the whole team, it was an absolute honour to look after your dad, he was a huge character within the home and is missed by us all.


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Overall Experience  Overall Experience 5.0 out of 5

A very enjoyable experience, always in capable and safe hands. Thank you.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to submit a review, for your kind words and for sharing your experience at Wimborne.


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Overall Experience  Overall Experience 5.0 out of 5

Presentation of food was excellent which is important in my case as I have little smell or taste to judge by.

Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you for your review. We have been delighted to have you at Wimborne. We would welcome your feedback on your review, we are always looking to improve in any areas we can to ensure that your experience is everything you expect. Thank you again and we hope to welcome you to our home in the future.


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Overall Experience  Overall Experience 5.0 out of 5

I moved my friend to Barchester Wimborne Care Home from another care home for the fact her care was not good, neglect. The vast improvement since she moved to Wimborne is amazing. She interacts in activities, is eating well, I am extremely grateful and happy I found Wimborne.

Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you so much Ann for your review and we are so pleased to know that your friend has vastly improved since being with us at Wimborne. We are so happy to hear that your friend enjoys our activities and is eating well and is now part of the Wimborne family.


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Overall Experience  Overall Experience 5.0 out of 5

I found the home comfortable, warm and a happy clean place to be and the food excellent with lots of choice. The carers were very kind and the residents relaxed and content. There are plenty of activities and laughter. Well done Wimborne!

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your kind review, I am really happy to read your comments and will pass them on to the team. All of us at Wimborne work as a team to ensure a high standard of care is provided to all of our residents and their families. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Barchester Wimborne Care Home on Thursday 25th July. She was very unsure of her surroundings, not too happy that she was not at home after spending seven weeks in hospital. She was in a very low mood with everything and everybody. All we can say is that this care home and all the brilliant
staff have completely transformed my mother's state of mind and she has settled in and we can't believe the change in her well-being. She is a different person and we are so thankful to you all.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your kind words and your observation of how your mum has improved. We value your feedback and feel privileged to be part of your mum's care. Our team here at Wimborne will be pleased to know that you feel your mum is doing so well here with their good care and support.


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Overall Experience  Overall Experience 4.0 out of 5

I was impressed by the friendly staff, particularly the member of staff on reception and the activities co-ordinator.
The summer fete had been organised and there was a happy atmosphere amongst the residents.
As the owner of a care home, myself, I am pleased to compliment the home.

Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you for your feedback on your recent visit to our home. If you feel we could make any improvements to your experience and the home, please do not hesitate to let us know. We thank you for taking the time to share your thoughts.


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Overall Experience  Overall Experience 5.0 out of 5

The difference in my mum in two weeks of being in your care is incredible. Thanks so much for your hard work and attention to detail regarding my mum. I'm sure she is getting back to her old cheeky, happier self.

Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you so much for your kind words and your observation of how your mum has improved. We value your feedback and feel privileged to be part of your mum's care. Our team here at Wimborne will be happy to know that your mum is returning back to her former self.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is wonderful. Always willing to help. Very welcoming.

Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you for the kind words and for sharing your experience at Wimborne.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been extremely happy at Barchester Wimborne Care Home since she moved in last May.
The level of care and support is excellent and all of the staff go out of their way to make life as fulfilled as possible.
The surroundings are maintained to a high standard and the residents are encouraged
and helped to make the most of all the activities planned.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to share your thoughts and experience at Wimborne. We value your feedback and appreciate your kind words about our staff and home. If there is anything you feel we can improve then we would be happy to discuss this with you.


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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Barchester Wimborne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Barchester Wimborne Care Home is calculated as follows: ( (258 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 297 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Wimborne Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (24)

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Meet the Team (11)

Sarah

Sarah Peach

Job Title: General Manager

Joined: 2023

Hi, my name is Sarah and I am very excited to be joining the team as the General Manager here at Wimborne Care Home.


I have worked within the care sector since 1991 and I am very passionate about my role and responsibilities. Right from the beginning, I knew that this was where I belonged.


My career began as a Care Assistant in a small independent residential home, and I worked my way up to Senior and then Deputy Manager. After spending 26 years in this one home, I decided it was time to spread my wings and was lucky enough to be offered a Deputy Manager position in a much larger residential home for a growing company. It was only a matter of weeks before I was promoted to General Manager and I devoted the next 15 months to improving the home and leading and developing the team.


I joined Barchester Healthcare Ltd in July 2018 as a General Manager and I really enjoyed getting to know the company, my home, my staff team, the residents and their families and friends. I spent just over two years in one home as the General Manager receiving an outstanding Kloe in Caring and good in the other four kloes in their CQC inspection before transferring to commission a new build in November 2020.


Whilst within the company I have also supported other homes in the absence of the General Manager and inducted and supported new build General Managers with the commissioning of their homes.


I have experience in turn-around projects and commissioning and over the years, I have completed an array of training and qualifications in Health and Social Care, and I continually look for ways I can improve my knowledge, skills and my own personal development.
I am very proud of everything I have achieved and I feel honoured to have spent my entire career doing what I love the most and feel that there is nothing more rewarding than going home at the end of the day knowing you have made a difference to a person’s life.


I am excited to be offered the position of General Manager and join the team at Wimborne and I aim to ensure, as a team, that we deliver a high standard of person-centred care to those we support, placing them at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.


Corinne

Corinne Holland

Job Title: Deputy Manager

Joined: 2024

I am so excited to be part of the team at Wimborne Care home. I have 19 years experience within health and social care. I am experienced in both domiciliary and within residential\nursing homes. I am looking forward to working here and help our wonderful residents.


Katie

Katie Logan

Job Title: Admin Assistant

Joined: 2024

Hi, my name is Katie and I am very excited to be a part of the team here at Wimborne. I have been working here since April 2024 in the Admin team and I am enjoying every aspect of my role.


I particularly enjoy communicating with the residents and getting to know them and their life stories. I look forward to continuing working here whilst developing my skills and knowledge alongside a fantastic team.


Gary

Gary Wasbrook

Job Title: Head of Maintenance/Health and Safety Champion

Joined: 2018

Hi, My name is Gary, I am responsible for the maintenance of the home and also the gardens.


I previously worked in the grounds for the hospitality industry, I have been at Wimborne for over 5 years and I get a great deal of job satisfaction working here. I am looking forward to my continued work maintaining both Wimborne's home and garden.


Kate

Kate Godwin

Job Title: Admin Assistant

Joined: 2023

Hello, my name is Kate and I am the Admin assistant at Wimborne Care Home. I have been working here since March 2023. I thoroughly enjoy every aspect of my job, especially helping the residents and relatives on a daily basis. It is also truly wonderful to work alongside such passionate and caring staff members. Every day is rewarding.


Zoe

Zoe Freeman

Job Title: Activities Coordinator

Joined: 2023

I have been working for Barchester for over 4 years and am proud to be part of the team here at Wimborne. I love being an activities coordinator and bringing all the fun into the home, you will never see me without a smile on my face.


Hayden

Hayden Jones

Job Title: Head Chef

Joined: 2021

Hi, My name is Hayden I joined Wimborne Care Home a year ago working in the kitchen where I found my passion for cooking, I have now stepped up to head chef and I am really enjoying getting to know the residents more about what they do and don't like and providing nutritious and flavoursome food. I also enjoy our weekly baking club where I can interact more with the residents and have signed up to complete qualifications in catering. I look forward to bigger events where I get to show my skills to all.


Michelle

Michelle Walker

Job Title: Team Leader

Joined: 2020

I have worked at Wimborne for 7 years. I have worked in care for 17 years starting off as a Carer and working my way up to team leader. I love interacting with all the residents listening to their life stories and creating relationships with the wonderful families.


Lucy

Lucy Ward

Job Title: Senior Care Assistant

Joined: 2008

I started working at Wimborne in 2008 as part of the housekeeping team.


It was then I decided I wanted to become a carer and worked hard to eventually become a senior carer I really enjoy providing person-centred care to our residents, meeting family members and being a part of a team that provides such love and compassion.


Jillian

Jillian Whiting

Job Title: Senior Carer/Dementia Champion

Joined: 2024

I have been in care all my life and am excited for a new challenge as a senior carer. I look forward to being able to bring my years of experience and knowledge and join this great team here at Wimborne care home.


You will always hear me singing the old-time classics around the home so if there is a favourite song you want to hear I'm sure I will know it.


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Martha Curtis

Job Title: Head of Housekeeping

Joined: 2020

I have been in the care industry since I was 17 and have always loved the industry, I have gone from carer to senior carer to now head of housekeeping which I really enjoy. I love working at Wimborne and will forever feel my home from home.


Frequently Asked Questions about Barchester Wimborne Care Home

What types of Care is Barchester Wimborne Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Wimborne Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Barchester Wimborne Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Barchester Wimborne Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Wimborne Care Home to the centre of Hayling Island?

3.1 mile(s) as the crow flies, distance by road may be significantly further.