Barchester Wimborne Care Home

Selsmore Road, Hayling Island PO11 9JZ
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9.9 86 Reviews
  • Barchester Wimborne Care Home, Hayling Island
Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area.

With a wonderful layout of two internal courtyard gardens, a beautiful conservatory where residents can sit and enjoy the peace and quiet.

Nutrition is a key part of health and well-being here at Wimborne, which means the home's Academy trained chefs work with all teams to ensure that every resident is catered for.
They only use the freshest ingredients and chefs take great pride in the responsibility of nutrition and enjoy serving their meals in the restaurant-style dining area for the whole home to relax in.

There is a busy and varied activities schedule, created by an award-winning Activities Co-ordinator, this includes group activities, along with one to one activities of each residents choosing, tailored to their individual request.

The café bistro is open to all, boasting delicious freshly made cakes .

Please pop in, enjoy a slice of cake, see the home and meet the wonderful team - no appointment needed.

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Care Provided by Barchester Wimborne Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Peach (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Barchester Wimborne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,302

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Wimborne Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Wimborne Care Home Reviews (86)

Total of 86, showing 21-40
9.9

Barchester Wimborne Care Home has a Review Score of 9.9 (9.862) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Wimborne Care Home has 86 reviews.

Overall Experience

  • 75
  • 11
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Date Published

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Review from K A (Granddaughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wimborne is a quirky and spacious home that provides amazing care by all members of staff who are always welcoming and always willing to go above and beyond to meet all residents' needs.
It has beautiful, well-kept gardens and grounds. The inside of the home and bedrooms are always kept tidy and clean.
Delicious main meals/snacks, tea and cake available at any time of the day. Fun activities are held in the home or trips out on the minibus for the afternoon with activities.
We couldn't ask for a better team to look after our grandad.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to share your thoughts and experience at Wimborne. We value your feedback tremendously and appreciate your kind words about our staff and home.


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Review from John G (Son-in-law of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very comfortable care home with excellent, cheerful, friendly staff who look after the residents' needs with a smile.
The furnishings and cleanliness make the home very welcoming to residents and their families.

Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your kind words about our home. We value your feedback tremendously and thank you for taking the time to share your experience with us.


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Review from Lynn R (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well cared for and settled. The many activities available are marvellous. Staff are friendly and helpful. Food is varied. Tea, biscuits and cake every day is a treat.

Reply from Wimborne Activities at Barchester Wimborne Care Home

Hi Lynn, thank you so much for your wonderful review. It is a pleasure having Dad as part of our Wimborne family and love having his smile walking around the home. Glad you are enjoying the tasty treats.


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Review from L G (Sister of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at Wimborne Care Home for just over a year. During this time, I have found the home to be extremely supportive to both my sister and surrounding family and friends. The staff are always friendly and caring and are always available if I have any concerns. My sister is always
included in the activities available if she wants to join in.

Reply from Jenna Davey, Activities Co-ordinator at Barchester Wimborne Care Home

Thank you very much for your kind and lovely words on behalf of Wimborne Care Home. It is a pleasure and a joy to look after your sister and all the residents that are in our care. Thank you.


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Review from Rachel C (Granddaughter of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather received regular respite care at Wimborne Care Home and the team was outstanding in the care they provided. It really was a 'home from home'. When his condition deteriorated rapidly, the amazing team took him for respite with only 24hrs notice and made his last few weeks comfortable and
dignified. We are so glad that he died with his 'extended family', the team who cared about him and knew him so well and not another hospital or care home who would not have known him as well. They not only provided holistic end-of-life care to him but also advice and support to us as a family. I would wholeheartedly recommend the team at Wimborne who really go the extra mile for all their family.

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Review from J B (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Wimborne Care Home for four and a half years. The staff are first class, every one of them. This gives me great comfort knowing that Mum is in good hands. Their patience and care are a credit to them and to Barchester. Communication and access are excellent, there is always
time for a chat or an update when required. There are plenty of activities and special days are always celebrated in style. Burns Night, Valentine's Day, Easter etc. So much effort put in by the staff. Thank you.

Reply from Emma Glanville, GM at Barchester Wimborne Care Home

We are really happy you have taken the time to submit a review about the service provided to you and your mother, your words are lovely and we are grateful for this we wish you all the best. kind regards.


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Review from Caroline H (Daughter of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother aged 93 and suffering from dementia settled here very quickly thanks to the lovely setting (like a high-class hotel), excellent food and respectful but friendly ambience. When she became seriously ill and no hospital place was available, she received excellent care in the home from the amazingly
skilled and caring Wimborne team under the supervision of the GP. We can't thank them enough.

Reply from Megan Best, Home services advisor at Barchester Wimborne Care Home

Thank you very much for taking the time to write this review. We are really pleased to hear that you were happy with the care of your mother and the service she has received from us. We are also grateful for your lovely words. We wish you all the best and thank you again.


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Review from Lisa A (Respite Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care that was given to my father was completely covered with such understanding for his every like and dislike. All his medical needs were met very professionally and with care. We could go away knowing that he was safe and happy. He enjoyed his stay very much. Liked the staff and the meals
especially were high on his list. Very stressful and worrying time having to leave him but again the staff were lovely. Thank you again to all at Wimbourne Hayling Island.

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Review from Leanne S (Day Care) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Wimborne are always hands-on, and the new decor and interior give it a homely feel. There is always a friendly feel to the home, and staff work as a team to ensure they give the best possible quality of care to their residents.

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Review from Lynne M (Friend of Resident) published on 21 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. The care is great and the staff are always so friendly. I would highly recommend this home to my friends and family. The atmosphere is so inviting and nothing is ever too much trouble. The location is lovely.

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Review from R F (Friend of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always so welcoming and friendly. Staff are so polite and helpful, you can tell they really care about their residents. The manager is such a lovely lady, always smiling. The home has recently been decorated and wow it looks fab! Would highly recommend it to anyone.

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Review from Amy C (Relative of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are so friendly and caring. I have recently had the pleasure of meeting the new GM, she is so kind and enthusiastic and really easy to approach, nothing is ever too much trouble. I would highly recommend this home.

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Review from Yvonne P (Daughter of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Wimborne are to me its greatest asset. My mother has been in Wimborne for nearly four years, and during that time, her carers have for the most part been a stable staff, who my mother has grown familiar with. Whenever you arrive, leave or walk through the home, you are greeted by familiar,
cheery faces who have managed to make my very shy mother feel safe and relaxed. I am very grateful for the way everyone has contributed to this warm and positive atmosphere. I have huge respect and gratitude for what you have done and continue to do for my mother and us. Please keep it up!
Thank you.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for your kind words about the welcome you receive in our home and our caring staff. As you are aware, we are having a 'Wow' of our reception, dining and lounge areas, which will make a real difference to the activities we can provide. The improved facilities for residents will be stunning and enable us to continue to provide a safe and happy home for all.


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Review from Kevin G (Son of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 13 months at Barchester Wimborne Care Home and was confined to bed throughout that time. She was loved by all the staff and very well looked after by dedicated carers, the catering staff went out of their way to ensure mum was given nutritious food and everyone made her as comfortable
as possible. My mother’s health progressively deteriorated but the carers’ dedication to look after her did not falter one iota. Barchester Wimborne offers comfortable décor, fixtures and fittings. A modernisation programme will start in 2022.
My mother peacefully passed away at the Wimborne recently. In collecting her belongings, the genuine sadness and love expressed by many carers and staff bore witness to my decision to place mum in this lovely caring community. I cannot thank everyone enough at Barchester Wimborne for looking after my mother’s every need and making her stay as pleasant as possible.

Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

It was a pleasure to care for you mother and to meet and get to know the whole of your family during your visits to Wimborne., Kind regards


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Review from G C (Daughter of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Wimbourne for 2 weeks respite care. He had not been in a care home setting before and as he has dementia we were anxious as to how this would work for him. From the very first telephone contact, the staff were brilliant. They answered questions, explained the setting and care, putting
our minds at ease. My husband and I were then invited on a visit where time was taken to talk matters over with us. The 2-week respite went very well. Dad adjusted quickly and every effort was made to make him feel at home and cared for. An excellent experience for us all.

Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

Many thanks for your review. It was a pleasure to meet both of you and your father.


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Review from S R (Daughter of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Barchester Wimborne Care Home since December 2019. He had previously stayed at the home for respite care. but asked to return there permanently.
The staff are professional, unfailingly kind, thoughtful and cheerful. Dad loves the food and joins in with the many activities
on offer. I know that he is safe and well cared for in a lovely setting.
Wimborne is a gem and I would highly recommend it.

Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

We were delighted that your father chose to come back and join us on a permanent basis. It is so lovely to see him enjoying himself in the activities and having a good giggle. Also, has been great having you back visiting him.


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Review from T S (Relative of Resident) published on 6 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are extremely friendly and welcoming. The carers are attentive and always cheerful, nothing is too much trouble; they are happy to assist. I consider the level of care to be exceptionally high.

Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

Thank you for your lovely comments; it is always a pleasure to see you and your family coming to visit.


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Review from Paul C (Son of Resident) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most important aspect is the people. The staff at Barchester Wimborne Care Home genuinely care for the residents and they do an amazing job with the resources at their disposal. Our mum is well looked after, and the team keep us informed and contact us when needed. The great standard of care is
very evident in the staff because, we can see the care given to all residents, especially if you turn up at short notice. Mum is generally in good spirits and keeps well. We are very pleased with our decision to use Wimborne.

Reply from Jo Hernandez, Admin Assistant at Barchester Wimborne Care Home

It is really lovely to read such a lovely review. It is so nice to be able to have your mum be able to have visits and go out with you again.


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Review from Stuart R (Son of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Wimborne from Scotland after losing his wife.
Throughout his eight month stay, he has been looked after extremely well by all the staff. The home is well run and beautifully furnished. I can recommend the home in every way.

Reply from Jo Hernandez, Admin Assistant at Barchester Wimborne Care Home

Many thanks for your kind review. It was a pleasure to care for your father and to meet your family. As already discussed we would love to see you in the summer, fingers crossed when lots of visiting restrictions have been hopefully lifted and you can then meet some of the residents that Dad befriended during his time with us.
Take care and look after yourselves.


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Review from Jennifer L (Wife of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was very welcoming to my husband and showed concern for me. Because of COVID restriction, I was not able to visit as much as we could have wished which made my husband (and me) unhappy. Any visits we could have were made as comfortable as possible by the very attentive staff. Thank you.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Barchester Wimborne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Barchester Wimborne Care Home is calculated as follows: ( (258 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 297 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Wimborne Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (24)

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Meet the Team (11)

Sarah

Sarah Peach

Job Title: General Manager

Joined: 2023

Hi, my name is Sarah and I am very excited to be joining the team as the General Manager here at Wimborne Care Home.


I have worked within the care sector since 1991 and I am very passionate about my role and responsibilities. Right from the beginning, I knew that this was where I belonged.


My career began as a Care Assistant in a small independent residential home, and I worked my way up to Senior and then Deputy Manager. After spending 26 years in this one home, I decided it was time to spread my wings and was lucky enough to be offered a Deputy Manager position in a much larger residential home for a growing company. It was only a matter of weeks before I was promoted to General Manager and I devoted the next 15 months to improving the home and leading and developing the team.


I joined Barchester Healthcare Ltd in July 2018 as a General Manager and I really enjoyed getting to know the company, my home, my staff team, the residents and their families and friends. I spent just over two years in one home as the General Manager receiving an outstanding Kloe in Caring and good in the other four kloes in their CQC inspection before transferring to commission a new build in November 2020.


Whilst within the company I have also supported other homes in the absence of the General Manager and inducted and supported new build General Managers with the commissioning of their homes.


I have experience in turn-around projects and commissioning and over the years, I have completed an array of training and qualifications in Health and Social Care, and I continually look for ways I can improve my knowledge, skills and my own personal development.
I am very proud of everything I have achieved and I feel honoured to have spent my entire career doing what I love the most and feel that there is nothing more rewarding than going home at the end of the day knowing you have made a difference to a person’s life.


I am excited to be offered the position of General Manager and join the team at Wimborne and I aim to ensure, as a team, that we deliver a high standard of person-centred care to those we support, placing them at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.


Corinne

Corinne Holland

Job Title: Deputy Manager

Joined: 2024

I am so excited to be part of the team at Wimborne Care home. I have 19 years experience within health and social care. I am experienced in both domiciliary and within residential\nursing homes. I am looking forward to working here and help our wonderful residents.


Katie

Katie Logan

Job Title: Admin Assistant

Joined: 2024

Hi, my name is Katie and I am very excited to be a part of the team here at Wimborne. I have been working here since April 2024 in the Admin team and I am enjoying every aspect of my role.


I particularly enjoy communicating with the residents and getting to know them and their life stories. I look forward to continuing working here whilst developing my skills and knowledge alongside a fantastic team.


Gary

Gary Wasbrook

Job Title: Head of Maintenance/Health and Safety Champion

Joined: 2018

Hi, My name is Gary, I am responsible for the maintenance of the home and also the gardens.


I previously worked in the grounds for the hospitality industry, I have been at Wimborne for over 5 years and I get a great deal of job satisfaction working here. I am looking forward to my continued work maintaining both Wimborne's home and garden.


Kate

Kate Godwin

Job Title: Admin Assistant

Joined: 2023

Hello, my name is Kate and I am the Admin assistant at Wimborne Care Home. I have been working here since March 2023. I thoroughly enjoy every aspect of my job, especially helping the residents and relatives on a daily basis. It is also truly wonderful to work alongside such passionate and caring staff members. Every day is rewarding.


Zoe

Zoe Freeman

Job Title: Activities Coordinator

Joined: 2023

I have been working for Barchester for over 4 years and am proud to be part of the team here at Wimborne. I love being an activities coordinator and bringing all the fun into the home, you will never see me without a smile on my face.


Hayden

Hayden Jones

Job Title: Head Chef

Joined: 2021

Hi, My name is Hayden I joined Wimborne Care Home a year ago working in the kitchen where I found my passion for cooking, I have now stepped up to head chef and I am really enjoying getting to know the residents more about what they do and don't like and providing nutritious and flavoursome food. I also enjoy our weekly baking club where I can interact more with the residents and have signed up to complete qualifications in catering. I look forward to bigger events where I get to show my skills to all.


Michelle

Michelle Walker

Job Title: Team Leader

Joined: 2020

I have worked at Wimborne for 7 years. I have worked in care for 17 years starting off as a Carer and working my way up to team leader. I love interacting with all the residents listening to their life stories and creating relationships with the wonderful families.


Lucy

Lucy Ward

Job Title: Senior Care Assistant

Joined: 2008

I started working at Wimborne in 2008 as part of the housekeeping team.


It was then I decided I wanted to become a carer and worked hard to eventually become a senior carer I really enjoy providing person-centred care to our residents, meeting family members and being a part of a team that provides such love and compassion.


Jillian

Jillian Whiting

Job Title: Senior Carer/Dementia Champion

Joined: 2024

I have been in care all my life and am excited for a new challenge as a senior carer. I look forward to being able to bring my years of experience and knowledge and join this great team here at Wimborne care home.


You will always hear me singing the old-time classics around the home so if there is a favourite song you want to hear I'm sure I will know it.


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Martha Curtis

Job Title: Head of Housekeeping

Joined: 2020

I have been in the care industry since I was 17 and have always loved the industry, I have gone from carer to senior carer to now head of housekeeping which I really enjoy. I love working at Wimborne and will forever feel my home from home.