Barchester Wimborne Care Home

Selsmore Road, Hayling Island PO11 9JZ
Submit a Review
9.9 86 Reviews
  • Barchester Wimborne Care Home, Hayling Island
Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area.

With a wonderful layout of two internal courtyard gardens, a beautiful conservatory where residents can sit and enjoy the peace and quiet.

Nutrition is a key part of health and well-being here at Wimborne, which means the home's Academy trained chefs work with all teams to ensure that every resident is catered for.
They only use the freshest ingredients and chefs take great pride in the responsibility of nutrition and enjoy serving their meals in the restaurant-style dining area for the whole home to relax in.

There is a busy and varied activities schedule, created by an award-winning Activities Co-ordinator, this includes group activities, along with one to one activities of each residents choosing, tailored to their individual request.

The café bistro is open to all, boasting delicious freshly made cakes .

Please pop in, enjoy a slice of cake, see the home and meet the wonderful team - no appointment needed.

Show Barchester Wimborne Care Home on the Map

Care Provided by Barchester Wimborne Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Peach (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Barchester Wimborne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,302

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Wimborne Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Wimborne Care Home Reviews (86)

Total of 86, showing 41-60
9.9

Barchester Wimborne Care Home has a Review Score of 9.9 (9.862) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Wimborne Care Home has 86 reviews.

Overall Experience

  • 75
  • 11
  • 0
  • 0
  • 0

Date Published

86
15
23
25
61

Review from S D (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Wimborne since July 2019. What stood out for us about this care home was its unique layout, with all rooms being on the ground floor, and being light and airy. There is a sense of freedom within a contained environment. The staff are all very professional, kind, helpful,
and welcoming, and Mum particularly enjoys helping with the plants and gardening, as she always used to do in her own home.
Mum recently celebrated her birthday here, and the staff made a special effort to organise a spectacular birthday cake and tea in the garden.
Wimborne introduced Skype calls to residents for relatives during the COVID-19 pandemic, and the activities co-ordinator was very efficient and helpful in organising these for us.
I know Mum is safe and being cared for in a very pleasant setting, and I'm glad we discovered Wimborne.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Cousin of Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our initial contact with the staff was extremely helpful - communication was excellent.
After her initial period of settling in, my cousin was very happy and enjoyed the food and mixing with other residents. The staff were always pleased to help in any way, with phone calls, etc. I am so happy for
my cousin that she had a positive but brief encounter with Wimborne.

Reply from Shelley Watts, General Manager at Barchester Wimborne Care Home

It was Wimborne's pleasure to have your cousin stay with us and get to know her if only for a short time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G L (Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in this care home since 23rd March 2018.
I am well looked after and will be content to end my days here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul w (Son of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad liked the way he was spoken to by the staff and that nothing seemed too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Wimborne for the care they offer to my father. I know he is well looked after and watched over to keep him safe and happy. Staff at Wimborne genuinely care. If I ask a question, I always get an answer and a smile. Thank you all!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Daughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for extremely well and the staff were very patient and understanding when she showed emotion and worry about her health and circumstances. Her final days in the home were second to none. The staff were a constant support to the patient and her family and her care was outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie B (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the most difficult choices to make is to find the right care home for your parent. From the initial phone call through to my first visit and making the decision that Wimborne would provide the most suitable care was a positive journey. Six months on my parents have received kindness, respect,
excellent care and accommodation and overall a happy atmosphere for both residents and families when visiting. To all of the staff at Wimborne, I thank you.

Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

Many thanks for your lovely review. It is very important to us that we help you with such a difficult decision and ensure that both the resident and the family are made to feel comfortable and part of a family here at Wimborne.
It is lovely to see you visit us regularly and participate in so many of our events here at Wimborne.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen M (Daughter of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is always clean and well dressed and she enjoys the interactions from all the staff when they walk by and call out to her. She especially enjoys music when they either have a visiting singer or the activity lady turns the tele off and plays music.

Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

Many thanks for your review. There are new activities involving music and dance that our Activities Co-ordinator has been arranging, I hope that Mum will enjoy these.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert Y (Husband of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife suffers from dementia and has been in Wimborne Care Home for 16 months. I visit her every day and find she is being looked after with a caring and dedicated staff who treat her with great respect and dignity and I have nothing but praise for all of them who are doing a different and worthwhile
job. The gardens are kept in great order and her private room is always clean and warm. The food is of the highest quality and is always served in a friendly atmosphere. All in all, it is like one happy family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia L (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The only element that I would suggest would be a locked cupboard for any valuables/purses and the staff and daughter keep a key. Other than that, this home is absolutely amazing and the staff are so very kind and caring to my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean R (Daughter of Resident) published on 18 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived here for 9 months before she returned to Wales. The care she received was outstanding, she felt she was on holiday and said it was the loveliest place she had ever stayed and the staff were so lovely with her.
The activities staff are exceptional, they knew exactly what mum liked doing
and always went out of their way to make sure she was as occupied as possible. The food was outstanding and so well presented, the residents were treated like five star hotel guests.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Howard L (Son-in-law of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is so happy here - the care is 5 star. Food is excellent and staff are so kind to her. The General Manager and Home Administrator are amazing!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean D (Daughter-in-law of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the standard of care and support my mother-in-law gets at the home, the staff are very caring, nothing is too much trouble and they are all very friendly and jolly. The home itself is very nice, it's clean, bright and airy. The rooms are lovely and the food is excellent. My mother-in-law
is very happy there and we are happy, she is happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rita M (Regular Volunteer) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always helpful, polite and obliging.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Son of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has had excellent care throughout her ten years stay here and is now 102 years old.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion B (Sister of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Wimborne Care home is that it is well run with a happy working environment. My sister was admitted a couple of months ago and she has settled in very well, which is a great relief for me knowing she is professionally cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Isabel W (Granddaughter of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with really friendly staff.
Granny is well-looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David C (Husband of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very good and they do all they can to make you happy.
It is a very nice home to be in.
My wife was very well looked after.
You could not be in a better home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nina W (Granddaughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Granny is always happy and clean and there are always fun activities. The home is always clean and the staff are lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring staff and kitchen staff all do an excellent job. The home is of a high standard - decorated on a regular basis. The overall atmosphere is very happy and jovial. A lovely environment for residents and visitors alike.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Barchester Wimborne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Barchester Wimborne Care Home is calculated as follows: ( (258 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 297 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Wimborne Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (24)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (11)

Sarah

Sarah Peach

Job Title: General Manager

Joined: 2023

Hi, my name is Sarah and I am very excited to be joining the team as the General Manager here at Wimborne Care Home.


I have worked within the care sector since 1991 and I am very passionate about my role and responsibilities. Right from the beginning, I knew that this was where I belonged.


My career began as a Care Assistant in a small independent residential home, and I worked my way up to Senior and then Deputy Manager. After spending 26 years in this one home, I decided it was time to spread my wings and was lucky enough to be offered a Deputy Manager position in a much larger residential home for a growing company. It was only a matter of weeks before I was promoted to General Manager and I devoted the next 15 months to improving the home and leading and developing the team.


I joined Barchester Healthcare Ltd in July 2018 as a General Manager and I really enjoyed getting to know the company, my home, my staff team, the residents and their families and friends. I spent just over two years in one home as the General Manager receiving an outstanding Kloe in Caring and good in the other four kloes in their CQC inspection before transferring to commission a new build in November 2020.


Whilst within the company I have also supported other homes in the absence of the General Manager and inducted and supported new build General Managers with the commissioning of their homes.


I have experience in turn-around projects and commissioning and over the years, I have completed an array of training and qualifications in Health and Social Care, and I continually look for ways I can improve my knowledge, skills and my own personal development.
I am very proud of everything I have achieved and I feel honoured to have spent my entire career doing what I love the most and feel that there is nothing more rewarding than going home at the end of the day knowing you have made a difference to a person’s life.


I am excited to be offered the position of General Manager and join the team at Wimborne and I aim to ensure, as a team, that we deliver a high standard of person-centred care to those we support, placing them at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.


Corinne

Corinne Holland

Job Title: Deputy Manager

Joined: 2024

I am so excited to be part of the team at Wimborne Care home. I have 19 years experience within health and social care. I am experienced in both domiciliary and within residential\nursing homes. I am looking forward to working here and help our wonderful residents.


Katie

Katie Logan

Job Title: Admin Assistant

Joined: 2024

Hi, my name is Katie and I am very excited to be a part of the team here at Wimborne. I have been working here since April 2024 in the Admin team and I am enjoying every aspect of my role.


I particularly enjoy communicating with the residents and getting to know them and their life stories. I look forward to continuing working here whilst developing my skills and knowledge alongside a fantastic team.


Gary

Gary Wasbrook

Job Title: Head of Maintenance/Health and Safety Champion

Joined: 2018

Hi, My name is Gary, I am responsible for the maintenance of the home and also the gardens.


I previously worked in the grounds for the hospitality industry, I have been at Wimborne for over 5 years and I get a great deal of job satisfaction working here. I am looking forward to my continued work maintaining both Wimborne's home and garden.


Kate

Kate Godwin

Job Title: Admin Assistant

Joined: 2023

Hello, my name is Kate and I am the Admin assistant at Wimborne Care Home. I have been working here since March 2023. I thoroughly enjoy every aspect of my job, especially helping the residents and relatives on a daily basis. It is also truly wonderful to work alongside such passionate and caring staff members. Every day is rewarding.


Zoe

Zoe Freeman

Job Title: Activities Coordinator

Joined: 2023

I have been working for Barchester for over 4 years and am proud to be part of the team here at Wimborne. I love being an activities coordinator and bringing all the fun into the home, you will never see me without a smile on my face.


Hayden

Hayden Jones

Job Title: Head Chef

Joined: 2021

Hi, My name is Hayden I joined Wimborne Care Home a year ago working in the kitchen where I found my passion for cooking, I have now stepped up to head chef and I am really enjoying getting to know the residents more about what they do and don't like and providing nutritious and flavoursome food. I also enjoy our weekly baking club where I can interact more with the residents and have signed up to complete qualifications in catering. I look forward to bigger events where I get to show my skills to all.


Michelle

Michelle Walker

Job Title: Team Leader

Joined: 2020

I have worked at Wimborne for 7 years. I have worked in care for 17 years starting off as a Carer and working my way up to team leader. I love interacting with all the residents listening to their life stories and creating relationships with the wonderful families.


Lucy

Lucy Ward

Job Title: Senior Care Assistant

Joined: 2008

I started working at Wimborne in 2008 as part of the housekeeping team.


It was then I decided I wanted to become a carer and worked hard to eventually become a senior carer I really enjoy providing person-centred care to our residents, meeting family members and being a part of a team that provides such love and compassion.


Jillian

Jillian Whiting

Job Title: Senior Carer/Dementia Champion

Joined: 2024

I have been in care all my life and am excited for a new challenge as a senior carer. I look forward to being able to bring my years of experience and knowledge and join this great team here at Wimborne care home.


You will always hear me singing the old-time classics around the home so if there is a favourite song you want to hear I'm sure I will know it.


No image found

Martha Curtis

Job Title: Head of Housekeeping

Joined: 2020

I have been in the care industry since I was 17 and have always loved the industry, I have gone from carer to senior carer to now head of housekeeping which I really enjoy. I love working at Wimborne and will forever feel my home from home.