Barchester Wimborne Care Home

Selsmore Road, Hayling Island PO11 9JZ
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9.9 86 Reviews
  • Barchester Wimborne Care Home, Hayling Island
Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area.

With a wonderful layout of two internal courtyard gardens, a beautiful conservatory where residents can sit and enjoy the peace and quiet.

Nutrition is a key part of health and well-being here at Wimborne, which means the home's Academy trained chefs work with all teams to ensure that every resident is catered for.
They only use the freshest ingredients and chefs take great pride in the responsibility of nutrition and enjoy serving their meals in the restaurant-style dining area for the whole home to relax in.

There is a busy and varied activities schedule, created by an award-winning Activities Co-ordinator, this includes group activities, along with one to one activities of each residents choosing, tailored to their individual request.

The café bistro is open to all, boasting delicious freshly made cakes .

Please pop in, enjoy a slice of cake, see the home and meet the wonderful team - no appointment needed.

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Care Provided by Barchester Wimborne Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Peach (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Barchester Wimborne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,302

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Wimborne Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Wimborne Care Home Reviews (86)

Total of 86, showing 61-80
9.9

Barchester Wimborne Care Home has a Review Score of 9.9 (9.862) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Wimborne Care Home has 86 reviews.

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  • 75
  • 11
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Review from Mark D (Stepson of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Wimbourne took superb care of my stepmother, from her early stage Alzheimers disease, up to the end of life, a period of two years.
The level of caring offered to her was excellent, universally through the full Wimbourne team. They have my heartfelt thanks and those of the whole family
for their loving care given.

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Review from Hazel O (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for 3 years and is now 106 years old.
She has always been treated with kindness and dignity and the staff enjoy looking after her.
She is no longer mobile and staff are always popping in and out of her room to check her.
She always eats her food that is carefully
prepared for her and has to be fed.
I visited many care homes and chose very carefully and have not been disappointed.
All the staff are very kind and appear to enjoy looking after her.
I am so lucky and so is she!

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Hazel, Your mum is an absolute delight to care for and thank you for the wonderful comments.


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Review from Martin O (Son-in-law of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a relief to know that my relative is being well looked after by caring and considerate staff. She first moved into the home three years ago at the fine age of 103. The fact that she is still with us now 106 is a testimony to the excellent care she has received from everybody at the home.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Martin, Your Mother in Law is simply charming and thank you so much for the lovely comments. The door is always open for a chat.


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Review from Susan W (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care my mother has received over the past three years has been of an excellent standard. The staff are kind and considerate and will listen to her and talk to her whenever possible. The food is of an excellent variety and she looks forward to meal times. The décor is updated on a regular
basis and the home is always welcoming. My mother is very happy at Wimborne.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for your lovely comments and it is always a pleasure to see your wonderful Mother every day.


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Review from Irene B (Resident) assisted by family/friend published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stay here on a regular basis and the staff are friendly and welcoming. I always look forward to my next holiday at Barchester Wimborne Care Home.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for your lovely comments. We're all looking forward to seeing you on your next holiday.


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Review from B E (Nephew of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As well the service and care are first class. This is my aunt's first visit on respite and she will be returning later this year.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for your lovely comments, Barry. We are all looking forward to having your aunt back for respite with us.


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Review from Roger L (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Pleasant location, polite attentive staff and a well-managed operation.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for you lovely comments Roger, its always a pleasure to see you every week and your Father is wonderful.


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Review from Eleanor B H (Granddaughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean and lovely furniture.
Caring staff
Seems to be content and well looked after.
Many activities to participate in for family.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for your lovely comments. It's always a pleasure to look after your grandmother and thank you for all your support for you and your family show towards all at Wimborne.


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Review from S E (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly, helpful and thoughtful team of staff who have gone out of their way to make my mother feel welcome while in respite care. The room is well laid out and comfortable.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for the lovely comments. It was an absolute delight to meet your Mother, she was so helpful and kind towards the other residents.


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Review from Betty M (Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had a wonderful time here, all staff are supportive.

Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

It was a pleasure to meet and have you stay at Wimborne. You are always welcome to come back.


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Review from P H (Daughter of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited many care homes before we brought mum to Wimborne Care Home. I must say I was most impressed with it here.
The staff have been so caring and kind to my mum especially recently when she was quite poorly and admitted to hospital she spent three weeks in bed in hospital came back to Wimborne
and the next day I was so impressed to find her up washed and sat in her chair. Mum loves all the staff even though she gets grumpy at times. I couldn't wish for better care for mum as I know how hard it must be sometimes for the staff but they never show anything but kindness and to top it all the food is excellent.

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Review from Penelope M (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 6 months. It has been a really wonderful home for her.
A fabulous team. I really couldn't recommend it more highly.
It is a privilege and pleasure to visit my mother and see how happy and settled she is.
Congratulations to all, especially the manager! A truly wonderful
residential home.

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Review from Jane M (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Wimborne Care Home for about 7 months now after being at another care home in Chichester for six years. Wimborne Care Home exceeds our expectations. The décor is wonderful, bright and cheery. The carers are absolutely wonderful and caring is not enough to describe them;
they are so loving to my mother. I put all this down to the manager. She runs the care home brilliantly and has such a professional attitude as well as a caring nature.

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Review from I W (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care home with all aspects of care and support. The staff I have encountered I've had nothing but help from them.

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Review from E H (Resident) assisted by family/friend published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of the time I'm very happy here just sad at times as I can't do what I used to be able to. I find all the girls (staff) kind and helpful and caring! The food is very good and I enjoy my dinners although I don't want to eat much, my family and friends are always made welcome, and can eat with me
whenever they like. I like to sit at the window and watch the birds and listen to my music. I know if I want anything I just have to call one of the staff.

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Review from Julie C (Daughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the friendly, efficient and lovely attitudes of all the staff without exception. Mum seems very happy and has only settled at this particular home.

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Review from J B (Daughter of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has lived here for 6 years and has been settled and happy in that time. The members of staff are warm and caring and her needs now exceed those normally expected from a residential care home. The staff have accommodated the changes in her condition following a seriously debilitating stroke
and in a number of serious illnesses. We are very pleased with the standard of care.

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Review from H B (Son-in-law of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Wimborne for 6 years. Regards it as her 'new' home. She is safe and very well cared for. Happy. Staff are cheerful and treat her with dignity at 98 years old, her care needs are challenging but the home have adapted to her changing condition very well.

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Review from Viroinia O (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent three years at Wimborne and was so happy. She called it "home" and it was her home. I myself came from Brighton and as much as it is a difficult journey I was never able to find a home on the same high standard of care. I myself run a house and am very impressed by the level of care
and all the carers and the care they give and how they are with residents. I highly recommend Wimborne.

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Review from S B (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best so far tried four others.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Barchester Wimborne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Barchester Wimborne Care Home is calculated as follows: ( (258 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 297 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Wimborne Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (24)

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Meet the Team (11)

Sarah

Sarah Peach

Job Title: General Manager

Joined: 2023

Hi, my name is Sarah and I am very excited to be joining the team as the General Manager here at Wimborne Care Home.


I have worked within the care sector since 1991 and I am very passionate about my role and responsibilities. Right from the beginning, I knew that this was where I belonged.


My career began as a Care Assistant in a small independent residential home, and I worked my way up to Senior and then Deputy Manager. After spending 26 years in this one home, I decided it was time to spread my wings and was lucky enough to be offered a Deputy Manager position in a much larger residential home for a growing company. It was only a matter of weeks before I was promoted to General Manager and I devoted the next 15 months to improving the home and leading and developing the team.


I joined Barchester Healthcare Ltd in July 2018 as a General Manager and I really enjoyed getting to know the company, my home, my staff team, the residents and their families and friends. I spent just over two years in one home as the General Manager receiving an outstanding Kloe in Caring and good in the other four kloes in their CQC inspection before transferring to commission a new build in November 2020.


Whilst within the company I have also supported other homes in the absence of the General Manager and inducted and supported new build General Managers with the commissioning of their homes.


I have experience in turn-around projects and commissioning and over the years, I have completed an array of training and qualifications in Health and Social Care, and I continually look for ways I can improve my knowledge, skills and my own personal development.
I am very proud of everything I have achieved and I feel honoured to have spent my entire career doing what I love the most and feel that there is nothing more rewarding than going home at the end of the day knowing you have made a difference to a person’s life.


I am excited to be offered the position of General Manager and join the team at Wimborne and I aim to ensure, as a team, that we deliver a high standard of person-centred care to those we support, placing them at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.


Corinne

Corinne Holland

Job Title: Deputy Manager

Joined: 2024

I am so excited to be part of the team at Wimborne Care home. I have 19 years experience within health and social care. I am experienced in both domiciliary and within residential\nursing homes. I am looking forward to working here and help our wonderful residents.


Katie

Katie Logan

Job Title: Admin Assistant

Joined: 2024

Hi, my name is Katie and I am very excited to be a part of the team here at Wimborne. I have been working here since April 2024 in the Admin team and I am enjoying every aspect of my role.


I particularly enjoy communicating with the residents and getting to know them and their life stories. I look forward to continuing working here whilst developing my skills and knowledge alongside a fantastic team.


Gary

Gary Wasbrook

Job Title: Head of Maintenance/Health and Safety Champion

Joined: 2018

Hi, My name is Gary, I am responsible for the maintenance of the home and also the gardens.


I previously worked in the grounds for the hospitality industry, I have been at Wimborne for over 5 years and I get a great deal of job satisfaction working here. I am looking forward to my continued work maintaining both Wimborne's home and garden.


Kate

Kate Godwin

Job Title: Admin Assistant

Joined: 2023

Hello, my name is Kate and I am the Admin assistant at Wimborne Care Home. I have been working here since March 2023. I thoroughly enjoy every aspect of my job, especially helping the residents and relatives on a daily basis. It is also truly wonderful to work alongside such passionate and caring staff members. Every day is rewarding.


Zoe

Zoe Freeman

Job Title: Activities Coordinator

Joined: 2023

I have been working for Barchester for over 4 years and am proud to be part of the team here at Wimborne. I love being an activities coordinator and bringing all the fun into the home, you will never see me without a smile on my face.


Hayden

Hayden Jones

Job Title: Head Chef

Joined: 2021

Hi, My name is Hayden I joined Wimborne Care Home a year ago working in the kitchen where I found my passion for cooking, I have now stepped up to head chef and I am really enjoying getting to know the residents more about what they do and don't like and providing nutritious and flavoursome food. I also enjoy our weekly baking club where I can interact more with the residents and have signed up to complete qualifications in catering. I look forward to bigger events where I get to show my skills to all.


Michelle

Michelle Walker

Job Title: Team Leader

Joined: 2020

I have worked at Wimborne for 7 years. I have worked in care for 17 years starting off as a Carer and working my way up to team leader. I love interacting with all the residents listening to their life stories and creating relationships with the wonderful families.


Lucy

Lucy Ward

Job Title: Senior Care Assistant

Joined: 2008

I started working at Wimborne in 2008 as part of the housekeeping team.


It was then I decided I wanted to become a carer and worked hard to eventually become a senior carer I really enjoy providing person-centred care to our residents, meeting family members and being a part of a team that provides such love and compassion.


Jillian

Jillian Whiting

Job Title: Senior Carer/Dementia Champion

Joined: 2024

I have been in care all my life and am excited for a new challenge as a senior carer. I look forward to being able to bring my years of experience and knowledge and join this great team here at Wimborne care home.


You will always hear me singing the old-time classics around the home so if there is a favourite song you want to hear I'm sure I will know it.


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Martha Curtis

Job Title: Head of Housekeeping

Joined: 2020

I have been in the care industry since I was 17 and have always loved the industry, I have gone from carer to senior carer to now head of housekeeping which I really enjoy. I love working at Wimborne and will forever feel my home from home.