Woodlands House

205 Woodlands Road, Woodlands, Southampton SO40 7GL
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9.9 106 Reviews
  • Woodlands House, Southampton
Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically extended, retaining all of its original features to provide a safe, appealing and comfortable home for its residents.

The fully trained, compassionate and caring team has created an exceptional residential care home, who ensure residents are not only safe and well cared for, but are also happy and contented. With a full schedule of activities, entertainment and outings to cater to everyone’s taste, residents can live their lives as independently and positively as possible.

Woodlands House is steeped in period charm, yet filled with modern facilities and a warm and compassionate environment. The secluded grounds and easy access gardens provide great scope for numerous enjoyable activities or a space where residents can sit, relax and watch the world go by. Each of the 38 en-suite bedrooms is generously proportioned, newly decorated and fully furnished, complete with a flat-screen digital TV, telephone point and 24-hour call bell. The grand hallway, spacious lounge, relaxing library and bright dining room provide a variety of communal spaces to create the perfect family home.

Residents also benefit from inclusive homemade meals, inclusive laundry service and video calling to stay in touch with friends and family.

Woodlands House holds Beacon status, the highest award in the 'National Gold Standard Framework' for End of Life care.

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Care Provided by Woodlands House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Katie Dixon (Registered Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (28)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Woodlands House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550

  • Special offer - for a limited time only. Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
  • (these prices are only a guideline, please contact Woodlands House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability


  • Parking

  • Parking is available on-site.


Woodlands House Reviews (106)

Total of 106, showing 101-106
9.9

Woodlands House has a Review Score of 9.9 (9.949) out of 10, based on 18 reviews in the last 2 years. Over all time Woodlands House has 106 reviews.

Overall Experience

  • 96
  • 9
  • 0
  • 1
  • 0

Date Published

106
4
7
18
88

Review from Pauline S (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at a few homes once we had found this one by accident I might add, nothing else came close. My concern was that mum wouldn't be appropriate as she has alzheimers and sometimes refuses to get out of bed plus a number of other medical problems. To my relief they agreed she could come to
Woodlands House. They are amazing, the atmosphere is homely, friendly all that you want for your loved one. When you have to find something or somewhere for a dear relative you are extremely emotional, worried and terrified you are doing the right thing. The people at Woodlands House are so understanding, kind, supportive and listen to your worries in a sensitive and kindly manner. I could go on but I have run out of space.

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Review from Gerald E (Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Woodlands House this April and have thoroughly enjoyed my stay. The food was good and activities enjoyable I was very satisfied with my stay.

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Review from Judith G (Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Woodlands late March 2016, at first I felt anxious but now I feel settled and cared for. The staff have helped me so much and the food is superb.

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Review from Sheila A (Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands is lovely and welcoming, the staff are amazing and so helpful if I'm feeling sad or low. Staff are here to listen and put a smile back on my face. I feel I have a new lease of life being at Woodlands House.

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Review from Rodney C (Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I do really like my beautiful room. Can't wait for summer as I really like walks in the garden. Staff are so helpful and smiling every day. I can't wait for Elvis (music show) on Wednesday.

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Review from Susan P (Niece of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt spent the last three years at Woodlands following a year on her own at home after her husband died. She spent three weeks there on a trial basis and never looked back. She started to put on weight after not being very interested in food at home, she had the stimulus of meeting other ladies when
she wanted to and the afternoon glass of sherry was something to look forward to !! Her room on the ground floor looked out over the front garden and car park which meant she had lots of activity to watch from her armchair by the window if she was inclined. She loved the enormous mirror in the corridor to check if she looked neat and tidy with no loose hairs on her cardigan, before sitting in the light and airy lounge to watch TV or to be entertained. She arrived just before Christmas so the big house looked lovely with all the decorations and large Christmas tree lit up.
I will always treasure the walks we enjoyed around the beautifully kept gardens even if they were just short ones.
When she became poorly a few months after celebrating her 94th Birthday, the staff and my family discussed whether to move her to Hospital or the Cottage. The Cottage was decided upon and she could not have had more sensitive care and consideration 24/7 for what turned out to be the last few weeks of her life. My sister and I were with her for those precious last few hours and the staff were so kind and thoughtful throughout.
I think Woodlands House is a lovely home to go to when someone cannot look after themselves anymore and that they should not be worried about this change in their lifestyle.

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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Woodlands House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Woodlands House is calculated as follows: ( (205 Excellents x 5) + (11 Goods x 4) ) ÷ 216 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Katie

Katie Dixon

Job Title: Registered Manager

Joined: 2013

Hi, my name is Katie and I have had the privilege of working in a variety of care settings for the past 16 years. For 11 of these wonderful years, I have been working for the fantastically supportive company - Hartford Care. Our amazing staff work tirelessly to ensure our residents get the very best care they deserve, ensuring everyone is treated with dignity and respect.

During my time working in the care sector, I have undergone a variety of courses to widen my knowledge, including my NVQ level 5 in leadership and management.

I aim to ensure all residents enjoy their time whilst living in our care homes, and that their relatives feel comfortable and welcome to visit their loved ones. I endeavour to help my staff to feel empowered and supported; to build on their experiences and to learn to think outside of the box.


I pride myself on leading by example and going the extra mile to ensure the residents' needs are always put first.


In my spare time, I like to support my local community and volunteer for the local food bank.


I look forward to getting to know you all and working with you to bring life and laughter to your loved one’s next chapter in their lives.


Keeley

Keeley Pitman

Job Title: Deputy Manager

Joined: 2018

Hi, I’m Keeley Pitman.


I joined the Hartford Care family in December 2018 as a Care Assistant at West Cliff Hall. I transferred to Woodlands House in September 2021 as a Senior Care Assistant and was quickly promoted to my current position of Deputy Manager.


Hartford care takes pride in promoting within the company and giving staff the skills and knowledge to do so and I thoroughly enjoy working for them. Our team, here at Woodlands, ensures our residents are happy and safe and have meaningful lives.