Woodley Grange

Winchester Hill, Romsey SO51 7NU
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9.9 97 Reviews
  • Woodley Grange, Romsey
Woodley Grange Care Home is registered to provide care for the elderly with a wide range of needs and offers the highest standards of residential and dementia care.

Set amongst beautiful grounds in Romsey, with easy access to the M27 and M3, the attractive buildings and mature gardens provide fantastic accommodation for 45 residents.

Woodley Grange has recently been refurbished to the highest standards and using the latest dementia design principles, which they have found to have a hugely positive impact on residents. The home boasts spacious, mainly en-suite rooms plus several comfortable lounges that offer a variety of views and atmospheres.

There is a friendly and relaxed atmosphere and staff are highly trained and dedicated to providing the individual loving care residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.

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Care Provided by Woodley Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Loraine Tabbner (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (30)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Woodley Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,599 – £1,724
    • Self-Funded Residential Dementia Care £1,281 – £1,743
    • RESPITE Self-Funded Residential Care £1,536 – £1,599
    • RESPITE Self-Funded Residential Dementia Care £1,582 – £1,599
  • (these prices are only a guideline, please contact Woodley Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Woodley Grange Reviews (97)

Total of 97, showing 81-97
9.9

Woodley Grange has a Review Score of 9.9 (9.901) out of 10, based on 23 reviews in the last 2 years. Over all time Woodley Grange has 97 reviews.

Overall Experience

  • 95
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Date Published

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Review from J N (Daughter of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at this care home for nearly 4 years. I cannot praise the staff enough, from management to cleaners, everyone has been fantastic. My dad has been very well cared for and everyone knew him and his needs were met in every way. The home is also spotlessly clean and well kept.

Reply from Rizwan Walji, Operations Director at Woodley Grange

Thank you so much for your kind comments.


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Review from A C (Husband of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent cooperation and flexibility could always contact my wife when telephoned plenty of staff. Very comfortable - fun!

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Review from E P (Niece of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home, always made to feel welcome by the staff. Since being at the home, my aunt has been much better in her appearance and demeanour.


As a family we are very happy with the care and compassion that is shown to her.


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Review from L J W (Husband of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are very good.
My wife has settled well and enjoys living at Woodley Grange and is very happy. She states that she has got to know a lot of people.

Reply from Rizwan Walji, Operations Director at Woodley Grange

Thank you for your kind review. We are so pleased that your wife is happy at Woodley Grange.


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Review from R S (Brother of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Woodley Grange for many years. During this time the staff have always been caring, attentive and kind to her and her visitors. Woodley is always clean and the garden is kept in the highest order.

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Review from A C (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience was totally positive from the very start. My mum was apprehensive to start with but soon settled in and gave us peace of mind that mum was well cared for at all times. From going to not keen on going to want to stay longer than the week's respite. Would totally recommend.

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Review from Christine G (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not ask for a friendlier owner/management team. Excellent staff. Well decorated and comfortable rooms. Friendly environment and always made welcome when visiting. Staff are very aware of my father's needs.

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Review from David G (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with excellent facilities and staff who take great care of the residents. On first viewing the care home, the manager made us feel very welcome and that made it easier to choose the home in which to place mum. The manager is always approachable. The staff are always happy. The residents
have a good choice of freshly cooked food. They have a varied selection of activities. We would recommend the home.

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Review from Alan S (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Woodley Grange for six months and seems to have settled in very well. The staff are always cheerful and helpful to residents and relatives and the place has an open, clean feel with plenty of natural light in the rooms. The activities are diverse and engage the resident in a variety
of tasks and pastimes. There always seems to be something to try or a visiting group to entertain the residents.

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Review from Mary O (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a lovely place.
My Mum has moved in as a permanent resident which I am very happy about.
Wonderful staff, clean and bright.
I would recommend it to anyone.

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Review from Sally S (Daughter of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been staying here for 5 weeks and after the initial first week, she has been very happy here. The staff are very nice and helpful and she feels very well looked after.

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Review from Andrea M (Daughter of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very unsettled for the first week but thanks to the kindness and encouragement of the staff she was soon going into the lounge and joining in. Nothing is too much trouble for them and we are always made to feel welcome.

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Review from Hollie B (Granddaughter of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been pleasantly surprised by the care my grandmother has been receiving. Every member of staff I have come in contact with has been more than happy to deal with any worries/concerns or questions we have had as a family. The large rooms are spacious, plentiful, well furnished and comfortable for
both residents and visitors. We are always warmly welcomed at any time of the day and offered refreshments (even at busy times i.e. bed time!) My grandmother has been happy at Woodley Grange and joined in activities ( much to our surprise) Long may it continue. Many thanks to all at Woodley.

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Review from John D (Son of Resident) published on 6 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Woodley Grange for 4 months and is very happy with her level of care, she has a super room, with en-suite shower room.
Her diet is well catered for and the freshly cooked meals, particularly the deserts are ideal, the activities are both stimulating and enjoyable, with
regular visits from the local churches.
The care staff are without exception kind and thoughtful, my mother's needs are taken into consideration at all times and events such as her birthday were celebrated by the home, we would not hesitate in recommending Woodley Grange Care Home.
One area that helped my other settle in was that she could take some familiar items of furniture and pictures for her room.

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Review from Iris C (Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had an excellent stay, staff have been great and I cannot find a fault with any of them. Everyone is so friendly and they put themselves out to help. Food is good I don't think I left anything. If my circumstances ever changed I would not hesitate to go back to Woodley Grange.

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Review from Tracey H (Daughter of Resident) published on 10 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff to be friendly and helpful. They made sure my mum was settled in well and adjusted her care plan when necessary. The home itself is very clean, as are the bedrooms. It has a homely feel. My mum has also enjoyed the activities.

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Review from Pauline L (Friend of Resident) published on 21 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Light airy building very well appointed room. Happy atmosphere lovely staff allowing my neighbour lots of independence.

Reply from Rizwan Walji, Operations Director at Woodley Grange

Thank you for your kind and positive feedback. With regards to Activities, we employ two dedicated Activities Staff and they have a huge budget to work with. We have received overwhelmingly positive praise on our activities but we would welcome your feedback on how we can tailor activities for your friend and would kindly request that you speak to the Manager to put forward your views. All suggestions and feedback is very welcome. Thank you once again. All the best.


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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Woodley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Woodley Grange is calculated as follows: ( (250 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 273 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodley Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (21)

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Meet the Team (5)

Loraine

Loraine Tabbner

Job Title: Manager

Joined: 2015

Loraine joined Woodley Grange in May 2015 as our Head of Care. She achieved her QCF Level 3 in Health and Social Care in 2018 and has since pursued further qualifications, including obtaining her Level 5.


Additionally, Loraine has undergone training in the 6 steps of End of Life Care and Champion Other Carers.


Loraine always goes above and beyond to take great care of our residents and their families. Her passion and dedication led to her well-deserved promotion to Manager in December 2023.


Loraine has 2 children, 2 grandchildren and a beautiful dog called Ollie, and adores them all. She enjoys football, walking and eating out.


Rebecca

Rebecca Newton

Job Title: Head Of Care

Rebecca, known to us as Becky, is highly experienced with 16 years in the care industry. Since joining Woodley Grange in 2017 as a carer, she has progressed to Senior Care Team Manager and is now Head of Care.


Becky has completed her L5 Diploma in Health and Social Care. She has also taken on the role of End of Life champion for the home.


Becky loves animals and is kept very busy in her spare time with her 3 lovely children, her dog called Dave, a cat named Tilly, as well as 2 rabbits and 2 hamsters.


Anne

Anne Miller

Job Title: Accounts

Joined: 2007

Anne joined Homes as our bookkeeper in 2007 making a change from working for engineering and construction companies.


Anne enjoys the Home and the company of the residents and often stays on into the evenings for a chat. She relishes learning snippets of unofficial first-hand history.


County walks have always been her pastime and she regularly takes one of the scenic routes commuting to and from Woodley Grange.


Andrew

Andrew

Job Title: Maintenance Manager

Joined: 2024

With over 20 years of experience as a painter and decorator, Andrew brings a wealth of knowledge and expertise to his role. He is committed to maintaining the highest standards of upkeep and safety, ensuring that our residents enjoy an outstanding living environment.


As a dedicated family man, he cherishes spending time with his two children and two dogs. In his spare time, Andrew is a martial arts enthusiast and enjoys cycling to stay active and fit. He also has a love for sci-fi, playing the drums, and rocking out to heavy metal music.


Terri

Terri

Job Title: Activities Coordinator

Joined: 2024

Terri Chadwick joined Woodley Grange as our fantastic Activities Coordinator in May 2024.


She studied Business, Leisure and Tourism Management and brings this valuable experience to her role, creating fun and engaging leisure activities that are a big hit with our residents.


Terri lives locally in Romsey and was brought up in Totton. In her spare time, she enjoys going swimming and spending time with her friends and family.