Kinross

201 Havant Road, Drayton, Portsmouth PO6 1EE
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8.6 16 Reviews
  • Kinross, Portsmouth
Kinross Residential Care Home is a family run care home registered by the CQC Commission. It provides care for older people and those with dementia and its associated conditions.

The friendly home is based in Drayton and is within walking distance of all local amenities and close by to local transport links. The nearest hospital is 1.3 miles away and easily accessible by public transport.

The staff team deliver a high standard of care, and aim to provide a warm and homely atmosphere for its residents.

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Care Provided by Kinross

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Kinross Ltd
  • Person in charge
  • Sara Gregory (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Kinross Reviews (16)

8.6

Kinross has a Review Score of 8.6 (8.596) out of 10, based on 3 reviews in the last 2 years. Over all time Kinross has 16 reviews.

Overall Experience

  • 9
  • 4
  • 2
  • 1
  • 0

Date Published

16
0
0
3
13

Review from J C (Friend of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting my friend who is a resident at Kinross. I am so pleased my friend is being looked after very well. The staff are friendly and helpful. The management team are always around and friendly. I really recommend this care home for everyone to stay.

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Review from G B (Daughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well at Kinross. The staff are great they really take their time with the residents. Always clean everywhere and there's a nice little garden you can sit in under the shade. Whenever we go Mum seems happy sat in the day room with the other residents. Myself and the rest of the family
are happy that Mum is safe and well looked after.

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Review from Angela M (Friend of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kinross is a very lovely home, staff are very helpful and caring and are always there for the residents when they need them, food is home-cooked, always presented well on the plate and very tasty. The management team are also on hand whenever you need a question answered. The home has a lovely homely
family feeling to it, the home is bright and very clean. There is an activities board for all the residents to see, they have the choice if they would like to attend or not. The Kinross team work to keep the residents safe and happy and are always smiling. The manager and the deputy managers are always walking around the home making sure all residents have everything they need, the chef always meets the residents, which is nice. The residents are always happy and relaxed. Thank you, Kinross for taking great care of your service users.

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Review from Anthony W (Son of Resident) published on 3 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only in the care home for 4 weeks. He was well looked after and cared for. During his last week, the staff were very caring and treated him with dignity. My wife and I were also cared for at this difficult time. The home is very clean and the home is well maintained.

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Review from Sandra W (Daughter of Resident) published on 3 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found the staff friendly and welcoming. My mam is well fed and clean. She has dementia, so it's difficult to get her view on things.

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Review from A D (Resident) assisted by family/friend published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been looked after very well at Kinross.

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Review from John F (Husband of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a big weight off my mind when I found out just how well the home was run and how helpful all the staff are.

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Review from S P (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During a difficult year, my mum has been resident here - at all times we have been treated very warmly and mum has been treated with respect. Her meals are exactly what someone of her generation enjoys and care is taken to ensure she eats and drinks. She obviously enjoys being here and the company and
care she receives are of great reassurance to us.

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Review from G B (Son of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My mum only went in for 2 weeks respite and the change since coming home was huge. Make sure relatives do their own itinerary of belongings as my mum was sent home with items that belong to other residents! So the laundry system is very poor, most items had been put in a tumble drier and they had been
over-dried. My mum's false teeth are still missing although staff tried to give me another resident's false teeth and pot. I have made several visits returning other items and collecting missing items from my mum's belongings. New procedures need to be implemented which treble check all belongings for residents are accountable. No calls returned from management or staff about my mum's teeth. Hard to comment on areas of the home as I did not enter past Reception due to Covid. Although I was happy for a break, if I was more aware of how my mum's illness and lack of mobility/incontinence would progress she would never have gone to this home.

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Review from Sofia B (Friend of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great and very friendly staff. Open and honest management. Clean and welcoming home with homely atmosphere. Delicious cake on Wednesday coffee morning.

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Review from Michael B (Friend of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional staff, my friend looks very happy, I definitely recommend this lovely home to all looking for quality care.

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Review from Michael W (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff very caring. My Mum is treated well and with dignity.

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Review from Maxine D (Wife of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my sons and I are more than pleased with the care and attention given to my husband who at all times seems very content.

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Review from Ian P (Friend of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Even though this care home is old-fashioned, I have found it with good caring staff and a homely atmosphere. The food is adequate and nutritious but I found the room where my friend is rather small and smelt musty. The windows did not open properly so I fear if there was an emergency it could get quite
scary. Overall I would give a 7 out of 10.

Reply from Kate Green, Manager at Kinross

Thankyou for taking the time to complete a review on our home, your comments are greatly appreciated and will be passed on to the rest of the team.
With regards to your friend's window, all of the windows at the home are fitted with restrictors in order to be compliant with Health & Safety Regulations and this is standard within the care home/healthcare industry.
If you would like to discuss your friends room further or have any other issues please feel free to come in and ask for the Manager. I am always available and happy to spend time with you.


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Review from J D (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My parent has been a resident of Kinross for the last couple of months. Although the transition has been a bit difficult the care that my parent is receiving has been handled with kindness.

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Review from E N (Daughter of Resident) published on 4 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very comfortable and friendly home. The staff are caring, kind and thoughtful to the needs of the residents. A home from home, which is just perfect.

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Current Review Score: 8.6 (8.596)

Overview of Review Score

The Review Score of 8.6 (8.596) out of 10 for Kinross is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Kinross is calculated as follows: ( (29 Excellents x 5) + (6 Goods x 4) ) ÷ 35 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.767 Points relating to the number of positive Reviews for Kinross is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 3 Positive Reviews ÷ 5.8 = 0.517

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Kinross

What types of Care is Kinross registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kinross provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Kinross have?

There are 23 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Kinross?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kinross to the centre of Portsmouth?

4.0 mile(s) as the crow flies, distance by road may be significantly further.