Oakland Grange Care Home

10/12 Merton Road, Southsea PO5 2AG
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9.8 48 Reviews
  • Oakland Grange Care Home, Southsea
Oakland Grange Care Home believe in providing person centred nursing support to older people from any background in a dignified and respectful manner.

At Oakland Grange the staff team work tirelessly to ensure that your loved one is cared for as if they were in their own home.   The team believe in building relationships forged around trust and centred around who they are caring for.

The home's aim is simply to do their best to make every resident feel at home.

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Care Provided by Oakland Grange Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Crescent care Ltd
  • Person in charge
  • Maria Rodrigues (Home Manager)
  • Admission Criteria
    • N/A
    • Ages 45+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (41)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Oakland Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £925 – £1,250
    • Self-Funded Residential Dementia Care £975 – £1,300
    • RESPITE Self-Funded Residential Care £925 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,300
  • (these prices are only a guideline, please contact Oakland Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No specific times for visits, any time.


  • Parking

  • Park available


Oakland Grange Care Home Reviews (48)

Total of 48, showing 1-20
9.8

Oakland Grange Care Home has a Review Score of 9.8 (9.759) out of 10, based on 20 reviews in the last 2 years. Over all time Oakland Grange Care Home has 48 reviews.

Overall Experience

  • 39
  • 9
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Date Published

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Review from A B (Stepson of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased that we moved my stepfather into Oakland Grange, he is very happy there. The staff are very kind and caring.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words, we work to keep our residents happy and meet their needs.


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Review from M L (Daughter of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very glad to find Oakland Grange Care Home for Mum's respite care. Excellent managed and the staff are so kind and caring. Clean and lovely home-cooked meals.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, means a lot to our Team. Thank you again. Maria Rodrigues


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Review from J L (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this home for a few years. The care is amazing and nothing is too much trouble. The manager and team give you their time. They are entertained with activities.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for taking the time to review our home, again thank you for your kind words.


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Review from T C (Niece of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came to Oaklands Grange in 2023. His room is bright and clean, and he was provided with a recliner chair to sit in. The staff are very polite and helpful and assist to live a good life, in that they will shop for him for anything he needs. His personal care is excellent, and if there are any
issues with anything, these are remedied very quickly. I would have no hesitation in recommending Oakland Grane. Totally nice atmosphere when there! Really clean!

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words about our home and our team; it means a lot to us. Thank you.


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Review from Andrew L (Son of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for five years, and I have never been to a care home with such attentive and wonderful staff. I work in the medical field and am blown away by the staff, always going above and beyond to ensure their residents are happy and well cared for. I would truly recommend this
nursing home to take care of their loved ones in their time of need.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words means a lot to us, especially coming from someone who works in the same type of environment.


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Review from Lynn M (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Oakland Grange for over four years. The staff are excellent with her and her family. Mum's needs are well catered for; she always looks clean and well dressed, food is good, and if she does not like the menu, they will do her something she does like. They have lots of activities
for the residents, often bringing in entertainment and taking them out.
I cannot praise them enough for the care and compassion they show Mum and the way they treat us every time we visit.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your kind words; they mean a lot to all of us.


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Review from Debra R (Niece of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our auntie is cared for so well. They know her so well too. They deal with all her personal care, from washing, dressing encouraging her to eat and keeping her safe. The staff all show kindness and empathy not just to our auntie but also to us. The staff are also very informative, keeping us up to date
with every ongoing. We can't praise them enough. Leaving our aunt in their care is so very comforting, and we have peace of mind she will be looked after well.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words; meeting our resident's needs is our priority.


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Review from Karin S (Sister of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has settled in very happily. The staff are brilliant and treat him with great care and consideration.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words, every day we do our best to meet our residents' needs and keep them happy.


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Review from Sarah M (Daughter of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am delighted with the care and attention my father has received at the home. The staff are friendly and welcoming when I take my mum to visit.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind wards about Oakland Grange.


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Review from G D (Brother-in-law of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was a resident at Oakland Grange Care Home for several years. Distance made it difficult to visit often but we did manage a few visits and spoke by phone frequently. Despite declining mobility and health, he was always positive and full of praise for his carers and the friendship they
showed to him. I am very glad that he was living in a friendly and supportive place.
In recent years, he needed increasing amounts of care and I know that he found the staff always willing to go the extra mile to help him. I also found the management, whenever I contacted them, to be helpful and responsive. I cannot comment on all the categories below as I did not have the opportunity to experience them but on the basis of those aspects I did see, I am sure that they all deserve a rating as excellent.

Reply from Jehan Eemambux, MD at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.


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Review from P M (Nephew of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We count ourselves to be very lucky in taking up residency in Oakland Grange Care Home. The building does not look modern but this is compensated by the quality of staff and management. They are truly first-class and give a five-star service.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your lovely words, we started some renovations to improve the building.


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Review from A V (Daughter of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since October 2018. She is very happy there. The staff are very good with Mum. I find the staff very friendly and helpful, especially if I have any queries concerning Mum and her care. I would recommend this home to anyone who is looking for a care home for their loved ones.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your lovely words.
Oakland Grange and staff really appreciate your review, means a lot to us.


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Review from H D (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for seven months and the staff are consistently kind and caring towards her. She always looks clean and tidy and well.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for taking your time to review our home.
Thank for your kind words.


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Review from Tracey W (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at oaken Grange for over four years and has received amazing care from all the carers. Our family has also received kind and caring attitude from all at the home. The food must be extremely tasty and good, Mum has always had a good appetite and has continued to enjoy her food until
recently. She always looks well groomed and dressed and the sensitive care she receives is wonderful. Rooms are kept clean and tidy's always.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for the kind words means a lot to us.
Thank you.


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Review from Wayne R (Son of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility provides what we require for Mum - safety and care.
The staff are fantastic - very attentive and always make time to discuss any questions we may have.
Mum has settled well and said her room is great. The food is excellent and they make a fuss of her and she feels happy there.
My family
and I are happy knowing Mum is happy and she is safe and being cared for.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words about Oakland Grange, means a lot to us.


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Review from Lizzie B (Niece of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is very content. He is always treated with dignity and respect. His needs are always catered for. The staff are amazing, it seems there is a top-down approach, and the managers make sure the staff are well trained. The staff are kind and all very pleasant.
My relative's room is a little
tired, but he doesn't seem to mind. However, I am informed steps are being taken to refurbish parts of the building.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Lizzie, thank you so much for your kind words; they mean a lot to us. Everyone on our team has been working really hard, and we will continue to meet our lovely resident's needs.


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Review from Kerry S (Daughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I hated the idea of Mum going into a care home, but because of her declining dementia, she was no longer safe at home. Seven months in, and we are happy Mum has actually improved. The mental stimulation of being around people is really showing. Mum has made friends, which, if you knew my mum pre-dementia,
would surprise you.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you for your words, coming from you is amazing.
Thank you so much.


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Review from Dawn C (Daughter of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum initially moved in, she was very anxious, but you would never know now. Their amazing care of her has helped her to settle in, and she loves it there now. The manager is absolutely fantastic; my mum loves her. We cannot fault a single aspect of their care for her. From the food to the facilities,
everything is perfect. Would 100% recommend.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Dawn, we're really grateful and appreciate you taking the time to share your experience with us.
Thank you so much for your kind words.


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Review from William J (Son-in-law of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for about six months, and she loves it. All the staff look after her really well. She loves the food and her room; she has made a very good friend. There are lots of activities for her to do, and she keeps on telling us about a special lady (the owner) with a big
heart. Would definitely recommend this home to anybody looking for a home for their relatives - ten out of ten.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your feedback; it means a lot to all of us.
Oakland Grange and all staff appreciated your kind words; it is an incentive for us to continue doing our best every day to meet our resident's needs.
Many Thanks.


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Review from K R (Daughter-in-law of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been in this home for two years, she is very happy, and although suffering from dementia, she always seems very happy in her own mind. She is clean, well fed and well cared for, and the staff have the utmost patience when dealing with any issues relating to the residents. The home
is clean and always has a celebration of some kind going on, always well decorated for the celebration, and residents are included in everything that is happening.

Reply from Maria Rodrigues, Manager at Oakland Grange Care Home

Thank you so much for your kind words; it means a lot to us; we do our best every day to meet our resident's needs.
Thank you.


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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Oakland Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Oakland Grange Care Home is calculated as follows: ( (186 Excellents x 5) + (45 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 237 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Grange Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Oakland Grange Care Home

What types of Care is Oakland Grange Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakland Grange Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oakland Grange Care Home have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Oakland Grange Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakland Grange Care Home to the centre of Southsea?

0.4 mile(s) as the crow flies, distance by road may be significantly further.