Review from Derek B (Son of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience

Our mother, in her late 90s, was a resident here for just over three years. She was extremely fortunate to be in this lovely caring environment with, without exception, incredibly positive, hardworking, and very caring staff. She was happy and cared for beyond the family’s expectations. We cannot recommend

this Care Home more highly. The quality runs from the manager and her deputy to every member of staff. In our mother’s final days, involving palliative care, we again could not find fault. There was outstanding care that continued to the end. A lovely residential home. With heartfelt thanks.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you so much for your fantastic and kind feedback. I will make sure the whole team is aware of what wonderful job they are doing. We always endeavour to give the best care and create a home from home experience for our residents.

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Review from Susan B (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience

The senior team are incredibly supportive and understanding. I have not had a lot of interaction with other staff members due to COVID. My Dad is happy and seems well cared for, he is of sound mind so would say if something was not right. If he's happy I am happy.

Reply from Jehan Emambux, Owner at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.

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Review from S D (Daughter of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience

I am impressed with the care given to my mother. She settled in well and I have always found the staff to be friendly and helpful. We are experiencing very difficult times with the pandemic but they have been compassionate and caring.

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Review from S E (Son of Resident) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience

It is always a relaxed enjoyable experience visiting my Mum at Oakland.

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Review from Graham D (Nephew of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience

My uncle has been a resident since Janaury 2016, in that time he has received the best care I could have possibly hoped for. Nothing has ever been too much trouble. The team are excellent, they are caring and show genuine affection for their residents, putting the needs of the residents first at all

times.
My uncle’s health due to vascular dementia has deteriorated over the years, the team at Oakland Grange have adapted to his care needs with professionalism and love. They have also always ensured I have been kept informed of all aspects of my uncle’s care and made me feel part of their team.
I would recommend Oakland Grange to anyone who is looking for short or long term care, they simply are the best.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you for your kind words, and we feel honoured of your acknowledgement and recognition of our care and dedication.

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Review from S S (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience

My mum has been at this home for a year now. The staff are wonderful. Mum is always so happy. The procedures they have put into place during the Covid-19 pandemic has been a credit to there success for cases.

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Review from J H (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience

Since my lovely mum went to Oakland Grange, when I visit her (obviously not very often because of the virus) my mum has dementia, I always aks her if she is happy and she always says yes. I have been able to message her, unfortunately, her hearing aid broke just after she went in there so one of the

carers helps her to talk to me. Before the virus, I used to go there most days and although I couldn't for a few months I know that she is being well looked after.

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Review from J C (Brother of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience

Excellent care home with great management providing every assistance when needed.
During this virus pandemic taking all precautions needed to keep clients safe. Making all possible measures to keep communications open between myself and my sister during the lockdown.

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Review from Susan B (Daughter of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience

My lovely Mum was a resident for just 4 weeks, we had hoped she had longer but alas she was taken from us sooner than we thought. The Home itself is kept clean and homely, the staff were amazing, food fantastic, even Mum was only there for a short time she actually put on weight, she was well cared

for and loved it there. So I thank you from my heart. You are simply the best.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Hi Susan,
Thanks a lot for taking the time to leave us an excellent review. It's great to hear that the respite care experienced was great and to hear that you are satisfied by the level of care that the team provided to your mum. Thank you again for your wonderful words. Stay safe always

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Review from Ann D (Niece of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience

My dear aunt was a resident of Oakland Grange Care Home from September 2018 until she sadly passed away this month. She couldn't have wished for better care. All the staff are very caring and professional and the food is superb (I know this as I was, very kindly, offered a meal when I moved my aunt

into her room). Oakland Grange stood out from others which I'd visited because it's clean, friendly and has 'heart'. It's a mark of a well-run business to find that the staff look happy and seldom change, indeed they were there from the start of my aunt's residency until the end. Finding a care home for a loved one is a daunting task. Finding a good one is hard. I wouldn't hesitate to recommend Oakland Grange. A big thank you to all the lovely staff - I'll miss you.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Hi Ann, thank you for your kind words and our heart goes out to you on the passing of your aunt. She was a lovable and kind lady.

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Review from Joseph F (Son of Resident) published on 10 April 2020
Submitted via Postal Card • Report

Overall Experience

The home cares are extremely pleasant and polite. They took care of all my father's needs. The management were very efficient and caring too. They took care of him right up to the end. Thank you all!

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Review from Domenica H (Daughter of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience

Oakland Grange was the best thing that ever happened to Dad, he was so happy. The staff were very caring and obliging to Dad, the management very helpful, friendly and caring couldn't fault them at all, very much appreciated.
Thank you to all the staff.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you for your kind words to the whole team of Oakland Grange.

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Review from Lorraine D (Daughter of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience

For the 3 years my father was at this home has been a happy time for him. The staff and management have been very friendly, kind and compassionate towards him and was looked after very well.

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Review from C F (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience

The care home gave the best care for my dad. It also gave him his medication as required. They helped get through his pain he used to get. The carers are friendly, polite, respectful and helpful. Overall I was very happy about Dad being in Oakland Grange.

Reply from Jehan Emambux, MD at Oakland Grange Care Home

Thank you for your kind words about Oakland Grange.

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Review from G P (Niece of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience

My Auntie is currently residing in Oakland Grange Southsea and she is very happy. A week before she moves in, my friend and I were on a mission to find a good home for my aunt. We both felt warm and welcoming the moment we entered the home. The staff are so friendly, caring and approachable. Nothing

is too much trouble.
The home equipped with adequate facilities, premier location, clean, excellent menu, good daily activities and friendly staff. The team has never failed to update me should there be any problem with my aunt, a very good communication system indeed.
The home is managed extremely well by the Manager and its team, all problems are dealt with promptly.
In my opinion, this is one of the best care homes in Southsea. Well done Oakland Grange and thank you very much.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you very much for your kind words about Oakland Grange.

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Review from D M (Son of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother has spent seven years at Oakland Grange and has been well looked after by all the staff. They should all be praised for their commitment to the residents.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Sorry again about the loss of your mum. Thank you very much for your very kind words for the team of Oakland Grange. Many thanks.

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Review from S R (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience

My mother was admitted from hospital in September this year. From the moment she was admitted (until her death on 22/11/19) she received the best possible care, attention and love we could have asked for. All the staff are exceptional and we couldn't have asked for more.

Reply from Charisma Williams, Manager at Oakland Grange Care Home

Thank you so much for your kinds words. We really appreciate you taking the time to share your views about Oakland Grange Team. Your mum was an amazing lady and we feel privileged to have cared for and known her. Our thoughts and prayers to you and your whole family.

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Review from Caroline (Daughter-in-law of Resident) published on 2 December 2019
Submitted via Website • Report

Overall Experience

Oakland Grange has been extremely kind and supportive during the difficult progression of our father's illness. Nothing is ever too much trouble. Staff are always so friendly and welcoming when we arrive, and Dad has been very happy living here.
We are so grateful for the gentleness and professional

care extended to Dad during his palliative care. The staff ensured he was always cared for with dignity, and that he died with great dignity too.
Mum and Dad were so fortunate to be accommodated together, in such a nice setting.

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Review from Michael F (Son of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience

A wonderfully caring home with a fine set of friendly happy staff. In parallel, the home is very professionally run, including a very accessible management team

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Review from J T (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience

Excellent caring and respectful staff. Food is fantastic. The atmosphere is warm, friendly and peaceful.

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Oakland Grange Care Home

Care Provided by Oakland Grange Care Home

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Funding & Fees Guide for Oakland Grange Care Home

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