Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton SO17 2EX
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9.9 84 Reviews
  • Lawnbrook Care Home, Southampton
Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems are made simpler - with occupancy for couples and friends also.

An open-plan interior makes for a pleasant social setting, with private meeting areas and even a small chapel area.

The team of Carers are committed to providing excellent care and maintain the residents' person-centred care plan.

Residents are encouraged to participate in activities and events and also indulge in delicious cooked meals.

The latest digital care planning system is used by care staff to prepare a person-centred care plan and record the care that residents receive.

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Care Provided by Lawnbrook Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Lawnbrook Care Home Ltd
  • Person in charge
  • Mimi Ernesto (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Lawnbrook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,100
    • Self-Funded Residential Dementia Care £900 – £1,100
    • RESPITE Self-Funded Residential Care £900 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,100

  • (These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)
  • (these prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Lawnbrook Care Home Reviews (84)

Total of 84, showing 1-20
9.9

Lawnbrook Care Home has a Review Score of 9.9 (9.878) out of 10, based on 20 reviews in the last 2 years. Over all time Lawnbrook Care Home has 84 reviews.

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Review from C B (Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Calm and comfortable.

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Review from G B (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care, food, service.

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Review from F M (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe, good, happy.

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Review from P H (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good.

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Review from C C (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lawnbrook holds a truly warm place in my heart. They looked after my mum for her final 3 years with such love, compassion, humour and respect that I think they really felt like family to her. Her dementia meant she wasn't able to communicate in English much anymore, but some of the staff had the same
nationality and understood her culture and language - a list of her common phrases was distributed so all staff knew what she was saying, and one staff member even asked me if they could bring in some food from home to see if my mum remembers it. Lawnbrook really does have the individual residents' best interests at heart. It's such a clean and light environment with plenty of activities. They always mark birthdays and festivals and they were quick to communicate with me and the GP when required. Everyone was always so welcoming. When bringing mum back after her walks she always greeted all the staff so happily that I could walk away knowing my mum was safe and in very good hands.

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Review from J P (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is here and at end of life suffering with dementia. It is a very difficult time but the staff and nurses in particular have been amazing, compassionate and so understanding. They do an amazing job and I am very grateful.

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Review from Peter H (Son of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lawnbrook Care Home have made my mother feel safe, cared for and at home. They have always been attentive and professional when she has needed help but also warm and friendly when she wanted companionship. We feel lucky that Mum is under their care.

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Review from Anthony h (Son of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for by the excellent and caring staff at Lawnbrook Care Home. They were always informative about my mother's health and care. Mum was very happy with the staff and from arriving on her first day in 2021, she was made to feel at home and quickly settled in. On my first impression
when choosing Lawnbrook as my mum's residency, I found the staff to be very welcoming. The home itself is brightly decorated, making it feel like a nice place to be. I highly recommend Lawnbrook and the amazing staff to anyone who has the extremely difficult decision to make, having to place a loved one in a care home. Many thanks for caring for my mother to all the staff there.

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Review from Sandra P (Wife of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and has been living in Lawnbrook Care Home for over a year. The staff there are always kind, caring, cheerful and patient and welcoming to visitors. The food looks home-cooked and inviting. All residents have access to other services, like chiropody or GP and I am always kept
informed of any changes. My husband tells me he is happy there, even though he'd rather be home.
I have no hesitation recommending Lawnbrook to anyone seeking a care home for their loved one and would like to thank all staff who work hard to make residents feel happy, settled and comfortable.

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Review from Janice A (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a friendly care home, the staff are helpful and caring, showing kindness and privacy to the service users. My 100-year-old mother seems to be settling in well after the shock of leaving the hospital and going straight to a care home.

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Review from K R (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lawnbrook Care Home is an excellent choice for your relative/friend to live in and to receive excellent service.
They cater for all needs of elderly care/dementia and other problems.
The care that the staff provide is excellent and nothing is overlooked concerning all your relative's care needs. Great
service from the registered GP that serves Lawnbrook and the staff are very quick to call the GP if something is wrong. They always inform you as well if problems occur.
Plenty of food for the residents and my relative never goes hungry, with plenty of choice and variety. Lawnbrook is extremely clean at all times.
My mother is happy as she has friends that she has made and wanted to have for a long time. Plenty of activities and entertainment are provided on different days of the week for everyone to get involved in.
I would highly recommend this care home for anyone looking for accommodation for their relative and rest assured that their everyday care needs would be fulfilled.

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Review from M L (Wife of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a two-week stay in hospital he was transferred to Lawnbrook at our request to enable him to recover and improve his mobility. The staff were all very welcoming, caring, helpful and efficient. During his four-week stay, all aspects of his health were assessed by a GP, community nurse, occupational
therapist, community mental health doctor and optician. His general health and mobility under their care improved sufficiently to enable him to return to his home to live.

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Review from S W (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was treated with dignity and respect by the staff at the care home. They were kind and gentle, which gave us comfort as a family. The staff often spoke to Mum in Punjabi or Hindi which was lovely to hear and see.
The care home facilitated Mum's passing to be as comforting as possible. We as a family
appreciate the space, care, and respect we were shown. It has made a huge difference. The team at the care home provides excellent care.

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Review from B H (Son of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express my heartfelt gratitude for the exceptional care my Mum receives at Lawnbrook Care Home. Due to her dementia, she needed a supportive environment and from the very start, the staff were incredibly kind, respectful, and attentive to her needs. Mum thrived in the communal setting, with
the ethos of bringing the residents together made a significant difference. The small lounges at Lawnbrook provide lovely spaces for family celebrations, which meant a lot to us.
Even during her setbacks with health the staff encouraged her independence and made sure she was comfortable in the main lounge.
In her final weeks, the staff provided her with love and respect and they were so supportive of the family, and supplied plenty of tea and biscuits! I cannot praise them enough.

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Review from Caroline A (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, knowledgeable and professional staff. Very good communication relating to any issue, proactive in organising outside care (dentist, district nurse, GP).
The staff at Lawnbrook made such an effort to make my Mum comfortable, she really did not want to go into a care home and combined
with advanced Alzheimer's her behaviours were challenging. The staff were so patient, understanding and caring, so my mum settled.
The home itself is always clean, bright and wholesome. There are lots of activities planned daily for the residents, birthdays celebrated and there's a real effort to provide a home-from-home environment.
Visiting is always easy and requirements are accommodated at short notice.
The excellent food is also worth mentioning, all home cooked together with snacks and tea served. I can't praise this home, all the staff and especially the manager, enough. They have been so supportive and understanding towards me and my mum during a very challenging time.

Reply from Mimi Ernesto, Manager at Lawnbrook Care Home

We wholeheartedly want to thank you, Mum and your family for your immense support and trust in our service.


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Review from Janet W (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite and helpful staff. Friendly and welcoming. Staff listen to residents and help where needed. Well organised and homely.

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Review from J M (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff all very friendly to visitors and residents. Managers excellent. Always make a point of updating us on Dad's health and well-being as soon as we arrive. Have been very proactive in sorting out appointments and taking action on health issues with GP and team. Managers have also kept me informed
of any issues by telephone in a timely fashion. Chef is very good, offering a wide selection of homemade foods with a varied menu along with traditional home cooking.
We as a family are extremely grateful to the whole team for their understanding and care.

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Review from A M (Daughter-in-law of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to view the care home I was impressed but now having a family member here I am delighted to have made the right choice. Most importantly the staff are wonderful, helpful, professional and courteous. Rooms are clean and able to make them homely for the resident. The activities are good and
enjoyable. I have had great feedback from my mother-in-law, especially about how great the staff are.

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Review from Surinder H (Son of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care for my mother. She is well looked after and cared for. Medication is given routinely and her health and wellbeing have improved immensely. Mum enjoys the food.

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Review from L M (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very pleased with the care she is provided. Mother does not speak English so there is a language barrier. However, the staff went above and beyond to ensure my mother's needs are fully met and her wishes are included as much as possible. The food is amazing and my mother's rooms, as well as
her personal care, are maintained at a high standard. Thank you for your care, compassion and inclusiveness.

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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Lawnbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.878 for Lawnbrook Care Home is calculated as follows: ( (208 Excellents x 5) + (29 Goods x 4) ) ÷ 237 Ratings = 4.878

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lawnbrook Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Lawnbrook Care Home

What types of Care is Lawnbrook Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lawnbrook Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Lawnbrook Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Lawnbrook Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lawnbrook Care Home to the centre of Southampton?

0.9 mile(s) as the crow flies, distance by road may be significantly further.