St Katherine Care Home

9 Cobbett Road, Bitterne Park, Southampton SO18 1HJ
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9.8 23 Reviews
  • St Katherine Care Home, Southampton
St Katherine Care Home is a family owned concern committed to providing high levels of care to older persons. The welfare of residents is assured by the skilled team of committed carers, combined with professional expertise, complemented by a pleasant and friendly attitude, under the leadership of the qualified Registered Manager with over 15 years’ worth of experience.

The home is conveniently situated in Bitterne Park, Southampton, close to local amenities within the Bitterne Park Triangle and a short walk from Riverside Park. It is a short journey away from Southampton’s city centre.

The home completed a large scale extension in December 2021, adding a collection of 8 tastefully designed luxury en-suite bedrooms with HD-ready SMART televisions in each bedroom. In addition, the original property underwent a significant refurbishment, including the addition of a brand new 8 passenger lift, making the entire home wheelchair accessible with ease. The extension brings the total number of bedrooms to 24. All rooms have individually controlled heating and in-room hand-washing facilities. 12 of the rooms also have en-suite facilities. All rooms have TV points enabling residents to watch TV in the comfort of their own room. The home has a large, spacious and airy central lounge and dining room. To the rear of the property is a large garden and patio area, which is accessible to all residents.

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Care Provided by St Katherine Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care

Good to Know

  • Owner
  • Bitterne Care Homes Ltd
  • Person in charge
  • Sini Thankachan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for St Katherine Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £925 – £1,050
    • Self-Funded Residential Dementia Care £925 – £1,050
    • RESPITE Self-Funded Residential Care £975 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,100

  • Please reach out for a bespoke quote.
  • (these prices are only a guideline, please contact St Katherine Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Katherine Care Home Reviews (23)

Total of 23, showing 1-20
9.8

St Katherine Care Home has a Review Score of 9.8 (9.786) out of 10, based on 13 reviews in the last 2 years. Over all time St Katherine Care Home has 23 reviews.

Overall Experience

  • 18
  • 5
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Date Published

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Review from Anne O (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's life has been transformed since she moved to St Katherine's. The staff are delightful, caring, compassionate and sensitive. Nothing is too much trouble. There are activities organised by the staff to involve everyone if they wish to participate. Mum is now socialising and no longer by herself.
It is a pleasure to visit and see the difference the home has made to Mum's life. We are so happy and relieved she is now receiving excellent care.

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Review from Harry B (Grandson of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home. Have loved visiting my nan here ever since I started coming. It's very clean and the staff are really nice. They seem like they really look after my nan. And it shows as she always tells me how much she likes it there. Highly recommend.

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Review from J J (Daughter-in-law of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is staying here. He always looks very well looked after. Always clean-shaven and showered.
He enjoys his meals here, the food always looks great and a good choice too.
I can't fault the staff here, they look after him extremely well and are so welcoming to us too.
It's always a pleasure
coming here to visit him.
Thank you all.

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Review from Henry D (Son of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after by competent, professional staff.
Mum enjoys the activities provided.
She visited the cinema on Tuesday.
The manager is very approachable.
Mum is happy here.
The home is clean, modern and well-presented.

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Review from Sandra O (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single person at St Katherine's is exceptionally kind and caring.
They are polite, nothing is too much trouble for them, as visitors we are treated with respect and they are very friendly.
They have plenty of activities for everyone, and the food is really nourishing and satisfying.
My mother
is really happy there and well looked after.

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Review from J C (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care home manager and staff friendly, helpful and caring with my mother, and easy to talk to about everything. They do lots of wonderful craft things, exercise and music with all clients. It's a fun, friendly home.

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Review from Susan H (Friend of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a lovely care home.
The staff are all excellent.
My very dear friend has been here for nearly four years now.
He is happy, content and well cared for.
I could not ask for more from the staff; they go above and beyond for all residents.
Nothing is too much trouble.

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Review from Jan V (Cousin of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin could no longer live independently at home and moved to St Katherine's in May 2023. She took a while to settle in as she really didn't want to go into care... We were concerned that she would be very unhappy and would decline.
She has complex medical needs (including dementia) and can be
a little 'challenging' at times.
St Katherine's has proved to be the best care home we could ever have selected! My cousin now says she loves living there. The home is clean and welcoming, and the staff have the patience of Saints and attend to her many needs in a competent, caring manner.
My cousin is a very fussy eater and enjoys all the food provided. She needed to gain weight and certainly has.
She enjoys the activities and is really looking forward to an outing tomorrow to a Christmas lunch in a local pub.
St Katherine's is a well-run, gem of a place, and we can't recommend it highly enough.

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Review from S C (Son of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is so friendly. I love coming to visit my Mum, it goes over and beyond the call of duty. The staff really look after my mum. The food is excellent and they also have fantastic activities going on. My mum has never been happier. It's just so comforting there, so clean and all the staff
have a smile on their faces, just excellent.

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Review from Bernadette R (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that my mother is well looked after. She seems happy to be there. Healthcare and appointments are arranged and carried out, which helps take a great deal of pressure off me as I live on my own and work. The staff are approachable and helpful if I have any questions or a problem. My mother
is happy, and that makes me happy.

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Review from Anita T (Daughter of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is 96 and has dementia, has been at St Katherine’s since March 2023, so eight months now. I have nothing but praise for the staff and the level of care they provide to my mum. This care home is bright, airy, very clean and superbly friendly whilst maintaining professionalism. Nothing
seems to be too much trouble for the staff regarding care for the residents, and they always make me feel welcome at my regular, frequent visits.

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Review from Mark W (Son of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has resided at St Katherine's since May 2023, and I cannot thank the manager and her staff for the care and attention that they have given her. Due to her Alzheimer's, she can be very challenging at times, but staff have the patience to deal with her in a professional and considerate manner.
I can rest in the knowledge that my mother is being cared for in a safe, secure and friendly environment.

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Review from Karen B (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum started at the home in March and became a permanent resident in April. The home has been really accommodating, with letting Mum stay for a few hours then overnight so she got used to her new surroundings. She soon settled in. Visiting Mum at the home the staff are friendly and welcoming. Mum
looks clean, tidy and happy. I'm so pleased with the home, they have made this sad transition into care so much easier.

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Review from N K (Relative of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my elderly relative is receiving at the care home. She has been a resident there for eight months and is very happy. The staff are friendly and caring and go out of their way for the residents and the friends/family that visit.
While the home doesn't look much from the outside,
the care given inside exceeds any expectations I had.

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Review from Lianne T (Granddaughter of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Nan has been with the home for many years. She is always looked after so well and treated with friendly and respectful staff. Nan always talks bout the food and how good it is, and she gets fed well. At 98, she is very happy as I am with there great care.
Thank you.

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Review from D T (Daughter of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother (92 years) was in the hospital for nine weeks and then placed at St Katherine's bu hospital/local authority. The initial impression on the first visit was very positive, and the home was clean, tidy and welcoming - this was at the beginning of December 2022, and Mother is content and happy. Mum's
care needs have been fully met, with staff being kind, caring and attentive. We couldn't have found better in our opinion. Just attended an afternoon tea for friends and family - well organised. Much appreciated by ourselves.

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Review from Julie B (Respite Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that my brother was accepted here. They assessed his needs, and he is now getting the appropriate care he requires, something, unfortunately, I was unable to give him. He has settled there really well in a short time, and I believe this is due to the fantastic team looking after him.
The care home always looks spotless, and he says the food is very good. Yesterday they put on a tea party for the residents and families. The spread of food was awesome, and I have to agree with my brother's words... it's yummy. There was a calm, relaxed atmosphere that not only reflected on the residents but those visiting. An excellent, well-run care home that I can find no fault with and would recommend to anyone looking for loving care for their loved one. Well done, St Katherines.

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Review from Julia W (Niece of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased to have a place for my aunty here. The staff are friendly and caring, and the home itself is always clean and tidy. The residents are extremely well cared for and are given a choice of delicious meals from a varied menu. The staff interact well with residents and attended to all their
needs. The home has a happy, relaxed atmosphere. My aunty is very happy here.

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Review from Jeff C (Son of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very friendly welcome from all of the staff we met during our visit. The manager and her team continue to show how much they care for their residents. The Covid measures in place are well managed and not overly extreme. The communication pre-visit was excellent and much appreciated.

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Review from J S (Daughter of Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is amazing. It is well run, well managed, calm and caring. Mum is looked after so well and has put on weight. Her thing that she likes to do is look out of a window, so the home has given her her own seat by the window. I couldn't be any happier with her care; they are wonderful.

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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for St Katherine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for St Katherine Care Home is calculated as follows: ( (124 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Katherine Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about St Katherine Care Home

What types of Care is St Katherine Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Katherine Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at St Katherine Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Katherine Care Home to the centre of Southampton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.