St Katherine Care Home

9 Cobbett Road, Bitterne Park, Southampton SO18 1HJ
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9.8 23 Reviews
  • St Katherine Care Home, Southampton
St Katherine Care Home is a family owned concern committed to providing high levels of care to older persons. The welfare of residents is assured by the skilled team of committed carers, combined with professional expertise, complemented by a pleasant and friendly attitude, under the leadership of the qualified Registered Manager with over 15 years’ worth of experience.

The home is conveniently situated in Bitterne Park, Southampton, close to local amenities within the Bitterne Park Triangle and a short walk from Riverside Park. It is a short journey away from Southampton’s city centre.

The home completed a large scale extension in December 2021, adding a collection of 8 tastefully designed luxury en-suite bedrooms with HD-ready SMART televisions in each bedroom. In addition, the original property underwent a significant refurbishment, including the addition of a brand new 8 passenger lift, making the entire home wheelchair accessible with ease. The extension brings the total number of bedrooms to 24. All rooms have individually controlled heating and in-room hand-washing facilities. 12 of the rooms also have en-suite facilities. All rooms have TV points enabling residents to watch TV in the comfort of their own room. The home has a large, spacious and airy central lounge and dining room. To the rear of the property is a large garden and patio area, which is accessible to all residents.

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Care Provided by St Katherine Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care

Good to Know

  • Owner
  • Bitterne Care Homes Ltd
  • Person in charge
  • Sini Thankachan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for St Katherine Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £925 – £1,050
    • Self-Funded Residential Dementia Care £925 – £1,050
    • RESPITE Self-Funded Residential Care £975 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,100

  • Please reach out for a bespoke quote.
  • (these prices are only a guideline, please contact St Katherine Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Katherine Care Home Reviews (23)

Total of 23, showing 21-23
9.8

St Katherine Care Home has a Review Score of 9.8 (9.786) out of 10, based on 13 reviews in the last 2 years. Over all time St Katherine Care Home has 23 reviews.

Overall Experience

  • 18
  • 5
  • 0
  • 0
  • 0

Date Published

23
0
4
13
10

Review from Carol (Daughter of Resident) published on 8 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been under this company's care for many years. They have catered to all her various needs keeping her well and content considering her severe mental health history. I would also like to say a big thank you to the manager and all the staff who look after her especially during this Covid pandemic.

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Review from Hazel K (Friend of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with St Katherine’s Care Home, the staff are always friendly and helpful and the care home is always very clean. The staff are always attentive when someone is ill. The care home is extremely well run by the manager and I also like the two owners. I know my friend gets low at times and
so does everyone in these very strange times and I think he forgets we have the virus. Thank you so much for all your help with him and I hope this virus will be resolved very soon.

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Review from Daphne S (Daughter of Resident) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident of St Katherines for a number of years up until her death this month. We could not have asked for better care and kindness from the staff. In spite of the difficulties that come with dementia and Alzheimers, we only ever saw the residents being treated with gentleness, respect
and humanity. The staff were able to ensure that the residents had quality of life. Our mother's autonomy was always considered: even on the days she wanted to stay in bed all day they would skilfully coax and try to persuade her to go downstairs rather than insisting that she did. We experienced (sometimes heroic) patience, skill, professionalism and good-humour (of both types!) from the caring people who run and work at the home. Early and successful steps were taken to try to prevent Covid-19, and we will always be so grateful for the wonderful care she received.

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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for St Katherine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for St Katherine Care Home is calculated as follows: ( (124 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Katherine Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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