Aspen Lodge Care Home

222 Weston Lane, Weston, Southampton SO19 9HL
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8.4 26 Reviews
  • Aspen Lodge Care Home, Southampton
Aspen Lodge Care Home is registered for 20 elderly residents and age from 55 years offers residential care and dementia care.

The team offer the right level of care, comfort, and support – run by people who you can trust. Professionals treat everyone as an individual help and companionship is always on hand, and a friendly, homely atmosphere means that each resident can continue with their daily life with personal privacy and dignity as well as the highest standard of care. The team provide a home from home care.

The Care Home is managed by an experienced registered manager and care assistants providing 24-hour professional support. The care is carried out in accordance with each individual’s care plan and risk assessments. Other facilities are Occupational and Speech Therapy, Chiropody and Aromatherapy, Hairdresser, Dentists and Opticians.

You will be offered your own spacious suite with en-suite facilities attractively decorated and furnished to high standard. Room has telephone point, thermostatic radiators, smoke detectors and 24-hour nurse call system and will do everything possible to make sure you feel at home and happy.

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Care Provided by Aspen Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Aspen Care Ltd
  • Person in charge
  • Arceli De Leon (Manager)
  • Admission Criteria
    • Pre Admission Assessment
    • Ages 55+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Aspen Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £899
    • Self-Funded Residential Dementia Care from £899
    • RESPITE Self-Funded Residential Care from £899
    • RESPITE Self-Funded Residential Dementia Care from £945
  • (these prices are only a guideline, please contact Aspen Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time for your convenience


  • Parking

  • Parking at the front forecourt


Aspen Lodge Care Home Reviews (26)

Total of 26, showing 1-20
8.4

Aspen Lodge Care Home has a Review Score of 8.4 (8.408) out of 10, based on 2 reviews in the last 2 years. Over all time Aspen Lodge Care Home has 26 reviews.

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Review from Alan B (Son of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for.
Excellent facilities.
Staff are very polite and friendly, also very helpful.
During Covid, all the staff followed very strict guidelines which was essential.
My mother is very happy there.

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Review from Gina A (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Aspen Lodge for a short time. She has been quite challenging at times, but staff have handled Mum with kindness and consideration for her needs. Staff are always cheerful and caring, always with a ready smile. After a visit home, Mum is always welcomed back with a smile. To date, I have
no complaints about the care Mum is receiving. I cannot comment on the activities, as I have not been there when they are taking place, and unfortunately, due to Mum’s Alzheimer's, she does not remember.

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Review from Robert D (Son of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the wonderful staff. We now have no concerns for her safety or well-being. The standard of cleanliness is exceptional. Food appears to be varied and excellent. Mum could not be better cared for.

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Review from Julie M (Daughter of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has dementia and lives at Aspen Lodge Care Home. The care is excellent, the staff are very responsive to his needs and he is comfortable and contented there. When medical issues arise, the staff and management are quick to act and efficient in providing me with clear information about what has
been done. They appear to have a supportive relationship with the local GP surgery. The house is warm, clean and welcoming. I am very pleased with the standard of care and level of communication provided.

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Review from Carol W (Sister-in-law of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be extremely clean, the staff and management welcoming, and, most importantly, my brother-in-law is very happy and settled there. He loves the food and enjoys the activities. He did not initially want to go into a home, but now after four months, he regards it as ‘home’.

Reply from Chandana Meepegama, Owner at Aspen Lodge Care Home

Dear Carol,
Your review is highly appreciated.
Best regards


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Review from Jon C (Friend of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated well and loved the staff and care she received while at Aspen Lodge. Staff were courteous at all times to both myself and my mother. I do thank all staff for their kindness and excellent care given during a very hard and heartbreaking time.

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Review from Alison H (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the ten months that my mum lived at Aspen Lodge, she was the happiest she had been in a long while and I believe that was due to the care that she received from the wonderful staff. She was allocated a key staff member to oversee her care and although the care was shared with all staff, this
key person really got to understand Mum and they had a lovely relationship. They would speak to us when we visited and tell us how Mum had been and if she needed anything. We felt welcomed and were always offered a cup of tea and biscuits, without fail, nothing was too much trouble for them. We are so pleased that we found Aspen Lodge, after what was a difficult year, in and out of hospital with Mum.

Reply from Chandana Meepegama, Owner at Aspen Lodge Care Home

Dear Alison,
Thank you so much for your kind words. Your feedback means a lot to us. Please feel free to visit us anytime.
With all our love and best wishes,
Aspen Lodge.


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Review from Eddie C (Brother of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to praise the manager and her husband, together with the staff for all the care and attention they bestowed upon my sister during her stay at Aspen Lodge Care Home. Their care until the end was second to none. The staff always appeared happy with nothing being too much to help, not only the residents
but also visitors, such as family and friends of their residents. Again, thank you very much to the manager for the kind words you offered when I last spoke to you. God (whichever one is yours) bless and protect you all at Aspen Lodge Care Home.

Reply from Chandana Meepegama, Owner at Aspen Lodge Care Home

Dear Eddie,
Your feedback is highly appreciated. Thank you so much!
Kind regards,
Aspen Lodge Care Home


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Review from Rita V (Friend of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with this home, and my friend's settled within a couple of days. She begged me not to let her end up in a home, and I was dreading the time when it was going to become inevitable. However, thanks to the owner and the wonderful staff, my friend would not wish to be anywhere else.

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Review from Margaret S (Daughter of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been treated with care and respect since she moved in in April. She settled in quickly after a hospital stay. She has a lovely room that opens out onto the well-kept garden. Her medical needs are monitored constantly. The staff also keep me updated on any changes in her health. She is also enjoying
the food. She’s happy and well cared for and that also makes me happy too.

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Review from Jean W (Wife of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff absolutely lovely and treat my husband with kindness. Due to Covid I haven't had a chance to go inside Aspen Lodge so I don't know what my husband's room is like. Nothing is too much trouble for any of the staff who have been so kind at this difficult time.

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Review from C W (Daughter of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well and seems happy, she is always clean and tidy.

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Review from Trevor T (Son of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Aspen Lodge for nearly eight years and he loves living there. The home is spotlessly clean, the staff team is always engaged and pro-active, the food is excellent and during the past, very trying 12 months, there has not been a single case of Covid-19 at the home. I have
nothing but praise for the excellent manner in which Aspen Lodge is run and managed.

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Review from R S (Son of Resident) published on 7 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experiences and observations of the staff's interactions with my dad are that they genuinely care. Also, they have always treated my dad more as a friend than a resident, which for someone who is sociable and does not have a lot in common with the other residents, is a real lifeline and essential
for his mental wellbeing.

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Review from Tina F (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Aspen Lodge for most of 2020. First for respite care and then, because he settled so well it became permanent.
The staff team at Aspen have looked after him so well during this difficult year and kept him safe and well.
In the early part of the year, before restrictions, the family
were welcomed into the home and able to visit as often as we liked. They have always been kind to us also and helped us to get the best out of our time with Dad, even now when we have ‘window visits ‘.
I have recommended Aspen when people have asked about my experience.

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Review from M O (Civil Partner of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspen Lodge Care Home is a family environment care home. Management and Staff are like one big family. Very friendly, very obliging, very caring to all the Residents. Always have time to stop and chat. Overall a 5 ***** care home.

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Review from Sue H (Sister of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team and staff at Aspen Lodge have provided such great care during the Pandemic. By taking early action they have remained Covid-19 free, keeping all the residents safe and well. They provide great care to everyone, and are very sympathetic to my brother's needs and we know this is
not easy. The staff provide one to one activity with him depending on his moods. Sometimes he engages well with the staff and responds really well to them. They remain caring and patient when he doesn't. They are doing their best for him, encouraging him to socialise with others in the lounge and also talking with him about his interest in music and films.

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Review from S R (Son of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring. The management very involved in the care, lovely staff. Very good food (special meals if required). Very attentive, Very tailored care.

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Review from Maxine S (Cousin of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the care given to my cousin, they look after him so well and all the staff and management are so friendly and he is happy there. The meals are also very good. I would highly recommend this care home.

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Review from T M (Son of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly home with hard working staff. Every effort is made to treat residents with respect. Rooms are not large but suitable. Premises were clean. The room that was used had en-suite toilet/washbasin - unsure if all rooms have this option. It may well have been due to my visit times an hour after lunch
started, but I did not see any staff one to one, other than assistance to reach or return after personal needs.


There was a birthday party arranged for tea-time on one of the days I visited. I did think there could have been an additional staff member on duty, as they did appear stretched at times due to holiday and sick leave. No fault with any of the staff.


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Current Review Score: 8.4 (8.408)

Overview of Review Score

The Review Score of 8.4 (8.408) out of 10 for Aspen Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Aspen Lodge Care Home is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) ) ÷ 23 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for Aspen Lodge Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 02 Apr 2025

All single room With en-suite Please come and see us, We are here to help you. You don't need to make an appointment. We are specializing in Dementia Care, Alzheimer Care, mental Health, Young adults and Old Age.


Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Aspen Lodge Care Home

What types of Care is Aspen Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aspen Lodge Care Home provide?

Day Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aspen Lodge Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Aspen Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aspen Lodge Care Home to the centre of Southampton?

2.3 mile(s) as the crow flies, distance by road may be significantly further.